USPS Window Academy Exam Study
Guide Complete Solutions
Global Express Guaranteed - ANSWER-includes one hundred dollars ($100) liability
insurance. Customers can purchase up to two-thousand four-hundred and ninety-
nine dollars ($2499).
Label (11-HPFU) eleven H. P. F. U. - ANSWER-is for Priority Mail Express hold for
pickup. Label (11-B) eleven B is used for Post Office to Addressee.
Notice (32) thirty-two Box Rent Service Fee - ANSWER-is placed in the box of
customers who are in their last month of their service period. Fee is due at the first of
the month.
Firm Holdout Service - ANSWER-allows customers to obtain street-addressed mail
from the Post Office when they normally receive fifty letters or more on the first
delivery trip.
Caller Service Fee - ANSWER-is a premium service for customers who need more
pickup times than the Firm Holdout Service provides.
General Delivery - ANSWER-is available at designated post offices for transients,
and customers waiting to get P. O. Boxes.
Publication (75) seventy-five - Movers Guide - ANSWER-is the official change-of-
address kit, and is kept behind the counter to provide to customers at no charge.
Temporary Forwarding - ANSWER-is for a minimum of six months, and up to twelve
months.
PS Form one fifty-three (153) and Label three fifteen (315) - ANSWER-is used for
Signature Confirmation
PS Form thirty-eight thirteen (3813) and thirty-eight thirteen P (3813P) - ANSWER-is
used for Domestic Insured Mail Receipt up to two-hundred dollars ($200). Thirty-
eight thirteen P (3813P) is used for anything over two-hundred dollars ($200).
Pre-Cancelled Stamps - ANSWER-are not permitted as postage for Insured Mail
Service fees
PS Form (3800) thirty-eight hundred - ANSWER-is used for Certified Mail, and
provides customers with proof of mailing.
Label (3811) thirty-eight eleven and (3811A) thirty-eight eleven A - ANSWER-is used
for Return Receipt, and is the only extra service that can be purchased after mailing
with form (3811A) thirty-eight eleven A.
, Retail Communications Channels - ANSWER-include the Postal Bulletin, Retail
Marketing Website, Retail Digest, Postal Merchandise Guide, Retail Operations
Handbook, POS New Functionality Guide, News Link, and Local Messaging.
Expanded Access Channels - ANSWER-include the Self-Service Kiosk, Approved
Shippers, Automated Teller Machines (ATM), Stamps by Mail, Stamps to Go,
Stamps by Phone, Contract Postal Units, Mobile Retail Units, Village Post Offices,
and www.USPS.com
P. V. I. - ANSWER-stands for Postage Validation Imprinter
Individual Accountability - ANSWER-means each associate is responsible for their
own stamp stock.
Segmented Inventory Accountability - ANSWER-means manager is responsible for
stamp stock.
PS Form (17) seventeen - ANSWER-is used to order stamp stock.
PS Form (1412) fourteen twelve - ANSWER-is the Daily Financial Report
A. I. C. - ANSWER-stands for Account Identifier Code
International Reply Coupon (IRC) - ANSWER-allows senders to prepay for a reply.
Maximum balance issued for a single Money Order - ANSWER-is one-thousand
dollars ($1000)
P. C. I. - ANSWER-stands for Payment Card Industry.
D. S. S. - ANSWER-stands for Data Security Standards.
P. A. N. - ANSWER-stands for Personal Account Number, and is stored in the
magnetic strip located on the back of a credit card.
PS Form (3849) thirty-eight forty-nine - ANSWER-is used for Delivery Notice, which
is the Sorry we Missed you notice.
R. S. S. P. - ANSWER-stands for Relentless, Simple, Secure, and Personal
Maximum purchased amount for single International Money Order - ANSWER-is
seven-hundred dollars ($700)
PS Form (6401) sixty-four O one - ANSWER-is used for a money order inquiry in
case of a lost or stolen money order.
Bait Money Orders - ANSWER-are used to aid the Postal Inspection Service in
investigations of burglary and robbery.
Guide Complete Solutions
Global Express Guaranteed - ANSWER-includes one hundred dollars ($100) liability
insurance. Customers can purchase up to two-thousand four-hundred and ninety-
nine dollars ($2499).
Label (11-HPFU) eleven H. P. F. U. - ANSWER-is for Priority Mail Express hold for
pickup. Label (11-B) eleven B is used for Post Office to Addressee.
Notice (32) thirty-two Box Rent Service Fee - ANSWER-is placed in the box of
customers who are in their last month of their service period. Fee is due at the first of
the month.
Firm Holdout Service - ANSWER-allows customers to obtain street-addressed mail
from the Post Office when they normally receive fifty letters or more on the first
delivery trip.
Caller Service Fee - ANSWER-is a premium service for customers who need more
pickup times than the Firm Holdout Service provides.
General Delivery - ANSWER-is available at designated post offices for transients,
and customers waiting to get P. O. Boxes.
Publication (75) seventy-five - Movers Guide - ANSWER-is the official change-of-
address kit, and is kept behind the counter to provide to customers at no charge.
Temporary Forwarding - ANSWER-is for a minimum of six months, and up to twelve
months.
PS Form one fifty-three (153) and Label three fifteen (315) - ANSWER-is used for
Signature Confirmation
PS Form thirty-eight thirteen (3813) and thirty-eight thirteen P (3813P) - ANSWER-is
used for Domestic Insured Mail Receipt up to two-hundred dollars ($200). Thirty-
eight thirteen P (3813P) is used for anything over two-hundred dollars ($200).
Pre-Cancelled Stamps - ANSWER-are not permitted as postage for Insured Mail
Service fees
PS Form (3800) thirty-eight hundred - ANSWER-is used for Certified Mail, and
provides customers with proof of mailing.
Label (3811) thirty-eight eleven and (3811A) thirty-eight eleven A - ANSWER-is used
for Return Receipt, and is the only extra service that can be purchased after mailing
with form (3811A) thirty-eight eleven A.
, Retail Communications Channels - ANSWER-include the Postal Bulletin, Retail
Marketing Website, Retail Digest, Postal Merchandise Guide, Retail Operations
Handbook, POS New Functionality Guide, News Link, and Local Messaging.
Expanded Access Channels - ANSWER-include the Self-Service Kiosk, Approved
Shippers, Automated Teller Machines (ATM), Stamps by Mail, Stamps to Go,
Stamps by Phone, Contract Postal Units, Mobile Retail Units, Village Post Offices,
and www.USPS.com
P. V. I. - ANSWER-stands for Postage Validation Imprinter
Individual Accountability - ANSWER-means each associate is responsible for their
own stamp stock.
Segmented Inventory Accountability - ANSWER-means manager is responsible for
stamp stock.
PS Form (17) seventeen - ANSWER-is used to order stamp stock.
PS Form (1412) fourteen twelve - ANSWER-is the Daily Financial Report
A. I. C. - ANSWER-stands for Account Identifier Code
International Reply Coupon (IRC) - ANSWER-allows senders to prepay for a reply.
Maximum balance issued for a single Money Order - ANSWER-is one-thousand
dollars ($1000)
P. C. I. - ANSWER-stands for Payment Card Industry.
D. S. S. - ANSWER-stands for Data Security Standards.
P. A. N. - ANSWER-stands for Personal Account Number, and is stored in the
magnetic strip located on the back of a credit card.
PS Form (3849) thirty-eight forty-nine - ANSWER-is used for Delivery Notice, which
is the Sorry we Missed you notice.
R. S. S. P. - ANSWER-stands for Relentless, Simple, Secure, and Personal
Maximum purchased amount for single International Money Order - ANSWER-is
seven-hundred dollars ($700)
PS Form (6401) sixty-four O one - ANSWER-is used for a money order inquiry in
case of a lost or stolen money order.
Bait Money Orders - ANSWER-are used to aid the Postal Inspection Service in
investigations of burglary and robbery.
