, This is an electronic version of the print textbook. Due to electronic rights restrictions,
some third party content may be suppressed. Editorial review has deemed that any suppressed
content does not materially affect the overall learning experience. The publisher reserves the right
to remove content from this title at any time if subsequent rights restrictions require it. For
valuable information on pricing, previous editions, changes to current editions, and alternate
formats, please visit www.cengage.com/highered to search by ISBN#, author, title, or keyword for
materials in your areas of interest.
Important Notice: Media content referenced within the product description or the product
text may not be available in the eBook version.
Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
69681_ch01_ptg01_001-036.indd 2 05/11/14 4:10 PM
, Brief Contents
Preface xxii
Acknowledgments xxix
About the Authors xxx
Part 1 Introduction 1
Chapter 1
Introduction to Purchasing and Supply Chain Management 3
Part 2 Purchasing Operations and Structure 37
Chapter
2 The Purchasing Process 39
Chapter
3 Purchasing Policy and Procedures 86
Chapter
4 Supply Management Integration for Competitive Advantage 114
Chapter
5 Purchasing and Supply Management Organization 157
Part 3 Strategic Sourcing 189
Chapter
6 Category Strategy Development 191
Chapter
7 Supplier Evaluation and Selection 245
Chapter
8 Supplier Quality Management 285
Chapter
9 Supplier Management and Development: Creating a World-Class
Supply Base 322
Chapter 10
Worldwide Sourcing 364
Part 4 Strategic Sourcing Process 407
Chapter 11
Strategic Cost Management 409
Chapter 12
Purchasing and Supply Chain Analysis: Tools and
Techniques 459
Chapter 13
Negotiation and Conflict Management 495
Chapter 14
Contract Management 533
Chapter 15
Purchasing Law and Ethics 571
Part 5 Critical Supply Chain Elements 617
Chapter 16
Lean Supply Chain Management 619
Chapter 17
Purchasing Services 657
Chapter 18
Supply Chain Information Systems and Electronic Sourcing 700
Chapter 19
Performance Measurement and Evaluation 746
Part 6 Future Directions 781
Chapter 20
Purchasing and Supply Strategy Trends 783
iv
Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
69681_fm_ptg01_i-xxx.indd 4 07/11/14 7:47 AM
, Brief Contents v
Cases 813
Case 1 Avion, Inc. 814
Case 2 The Global Sourcing Wire Harness Decision 817
Case 3 Managing Supplier Quality: Integrated Devices 819
Case 4 Negotiation—Porto 822
Case 5 Purchasing Ethics 823
Case 6 Insourcing/Outsourcing: The FlexCon Piston Decision 826
Case 7 Email Exercise 837
Index 839
Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
69681_fm_ptg01_i-xxx.indd 5 07/11/14 7:47 AM
some third party content may be suppressed. Editorial review has deemed that any suppressed
content does not materially affect the overall learning experience. The publisher reserves the right
to remove content from this title at any time if subsequent rights restrictions require it. For
valuable information on pricing, previous editions, changes to current editions, and alternate
formats, please visit www.cengage.com/highered to search by ISBN#, author, title, or keyword for
materials in your areas of interest.
Important Notice: Media content referenced within the product description or the product
text may not be available in the eBook version.
Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
69681_ch01_ptg01_001-036.indd 2 05/11/14 4:10 PM
, Brief Contents
Preface xxii
Acknowledgments xxix
About the Authors xxx
Part 1 Introduction 1
Chapter 1
Introduction to Purchasing and Supply Chain Management 3
Part 2 Purchasing Operations and Structure 37
Chapter
2 The Purchasing Process 39
Chapter
3 Purchasing Policy and Procedures 86
Chapter
4 Supply Management Integration for Competitive Advantage 114
Chapter
5 Purchasing and Supply Management Organization 157
Part 3 Strategic Sourcing 189
Chapter
6 Category Strategy Development 191
Chapter
7 Supplier Evaluation and Selection 245
Chapter
8 Supplier Quality Management 285
Chapter
9 Supplier Management and Development: Creating a World-Class
Supply Base 322
Chapter 10
Worldwide Sourcing 364
Part 4 Strategic Sourcing Process 407
Chapter 11
Strategic Cost Management 409
Chapter 12
Purchasing and Supply Chain Analysis: Tools and
Techniques 459
Chapter 13
Negotiation and Conflict Management 495
Chapter 14
Contract Management 533
Chapter 15
Purchasing Law and Ethics 571
Part 5 Critical Supply Chain Elements 617
Chapter 16
Lean Supply Chain Management 619
Chapter 17
Purchasing Services 657
Chapter 18
Supply Chain Information Systems and Electronic Sourcing 700
Chapter 19
Performance Measurement and Evaluation 746
Part 6 Future Directions 781
Chapter 20
Purchasing and Supply Strategy Trends 783
iv
Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
69681_fm_ptg01_i-xxx.indd 4 07/11/14 7:47 AM
, Brief Contents v
Cases 813
Case 1 Avion, Inc. 814
Case 2 The Global Sourcing Wire Harness Decision 817
Case 3 Managing Supplier Quality: Integrated Devices 819
Case 4 Negotiation—Porto 822
Case 5 Purchasing Ethics 823
Case 6 Insourcing/Outsourcing: The FlexCon Piston Decision 826
Case 7 Email Exercise 837
Index 839
Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
69681_fm_ptg01_i-xxx.indd 5 07/11/14 7:47 AM
