PUB4868-25-Y WELCOME TO PUB4868 MODULE SITE Assessment 1
QUIZ
Question 1
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Which of the following statements is not true about the role of human resource
manager?
a. Take the initiative to establish an atmosphere of communication
between the conflicting parties
b. Perform functions that collective bargaining cannot easily achieve,
namely the joint resolution of problems and conflicts about work and
production
c. Handle grievances and negotiate with shop stewards, who are the
union representatives
d. Motivate employees and maintain a stable and productive
administrative unit by effectively managing grievances and conflict
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Question 2
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The following statements are true about collective bargaining in the public
service, except:
a. It the process of negotiation between labour and employers in the
labour relations system
b. It comprises two broad and related processes, namely, contract
negotiations and grievance handling
c. It is designed to perform functions such as the joint resolution of
problems and conflicts about work and production in a non-adversarial
climate
d. It includes a judicial mechanism for handling what are believed to be
violations of the labour agreement
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https://mymodules.dtls.unisa.ac.za/mod/quiz/attempt.php?attempt=25711713&cmid=1087736 1/7
, 4/8/25, 7:50 AM Assessment 1
Question 3
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Resistance to changing workforce may require managers to do the following,
except:
a. Appoint new employees on a regular basis
b. Emphasise common experiences that unify
c. Demonstrate values through actions, not words
d. Shed practicable habits and learn new behaviours
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Question 4
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All of the following statements are imperatives necessary for creating diversity
in the workplace, except:
a. Promote the effective resolution of labour disputes
b. Integrate diversity into the fabric of the organisation
c. Seek involvement and commitment from the bottom up
d. Demonstrate commitment at the highest levels
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Question 5
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Marked out of 1.00
What is defined as the exclusion by an employer of employees from the
employer's workplace, for the purpose of compelling the employees to accept a
demand in respect of any matter of mutual interest between employer and
employee, whether or not the employer breaches those employees' contracts of
employment in the course of or for the purpose of that exclusion?
a. Strike
b. Lockout
c. Picket
d. Riot
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https://mymodules.dtls.unisa.ac.za/mod/quiz/attempt.php?attempt=25711713&cmid=1087736 2/7