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Exam (elaborations)

MNG3702 assignment 2 semester 1 2025

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Well referenced assignment solutions for MNG3702 assignment 2 semester 1 2025











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Uploaded on
March 27, 2025
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Written in
2024/2025
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MNG3702
assignmen
ASSIGNMENT 2 SEMESTER 1 2025
UNIQUE CODE:
Detailed Solutions, References & Explanations




DUE DATE: April 2025

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Question 1: Distinguishing Between Leadership and Management at Netcare

In the dynamic and fast-paced business landscape of the healthcare industry,
organisations like Netcare must rely on both effective leadership and efficient
management to maintain competitiveness and deliver quality care. While leadership and
management often overlap in practice, they are fundamentally different concepts with
unique roles within an organisation.

Leadership is defined as a process by which an individual influences others to achieve a
common goal (Botha & Venter, 2022:300). Leadership is not dependent on formal
authority but rather on the ability to inspire, influence, and build relationships. A leader
sets the pace, motivates followers, and provides strategic direction, especially during
times of change. Management, on the other hand, refers to the execution of tasks within
formal structures. Managers are appointed to formal positions, where they are
responsible for planning, organising, and controlling resources to ensure operational
efficiency (Botha & Venter, 2022:301). While leadership deals with vision and change,
management focuses on structure and stability.




Disclaimer
Extreme care has been used to create this document, however the contents are provided “as is”
without any representations or warranties, express or implied. The author assumes no liability as
a result of reliance and use of the contents of this document. This document is to be used for
comparison, research and reference purposes ONLY. No part of this document may be
reproduced, resold or transmitted in any form or by any means.

, 0688120934



Question 1: Distinguishing Between Leadership and Management at Netcare

In the dynamic and fast-paced business landscape of the healthcare industry,
organisations like Netcare must rely on both effective leadership and efficient
management to maintain competitiveness and deliver quality care. While leadership and
management often overlap in practice, they are fundamentally different concepts with
unique roles within an organisation.

Leadership is defined as a process by which an individual influences others to achieve a
common goal (Botha & Venter, 2022:300). Leadership is not dependent on formal
authority but rather on the ability to inspire, influence, and build relationships. A leader
sets the pace, motivates followers, and provides strategic direction, especially during
times of change. Management, on the other hand, refers to the execution of tasks within
formal structures. Managers are appointed to formal positions, where they are
responsible for planning, organising, and controlling resources to ensure operational
efficiency (Botha & Venter, 2022:301). While leadership deals with vision and change,
management focuses on structure and stability.

At Netcare, these two roles are both evident and essential. A clear example of
leadership is seen in the company’s commitment to transformation. Netcare’s leaders
have taken initiative to promote racial and gender diversity at leadership levels, which
demonstrates the organisation’s willingness to challenge the status quo and inspire
change. This aligns with the leadership trait of “coping with change” as described by
Kotter (in Botha & Venter, 2022:302).

Secondly, Netcare’s strategy to digitise patient records and develop a customer
engagement platform reflects visionary leadership. These initiatives provide direction
and anticipate future trends in healthcare, showing the ability of leaders to align people
with a forward-looking vision.

Disclaimer
Extreme care has been used to create this document, however the contents are provided “as is”
without any representations or warranties, express or implied. The author assumes no liability as
a result of reliance and use of the contents of this document. This document is to be used for
comparison, research and reference purposes ONLY. No part of this document may be
reproduced, resold or transmitted in any form or by any means.

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