IOP3705 Assignment 2
(COMPLETE ANSWERS)
Semester 1 2025 - DUE April
2025
FOR ASSISTANCE CONTACT:
, IOP3705 Assignment 2 (COMPLETE
ANSWERS) Semester 1 2025 - DUE April
2025
Case Study: Digital Solutions Group (DSG) Digital
Solutions Group (DSG) is a technology consulting
firm founded in 2010 that provides digital
transformation services for businesses across
various sectors. Over the years, DSG has built a
reputation for delivering innovative solutions and
driving digitalisation efforts for its clients. However,
the company’s rapid expansion over the last five
years has led to internal inefficiencies, employee
dissatisfaction, and challenges in maintaining high-
quality client service. DSG’s leadership initiated a
comprehensive organisational development (OD)
process to address these issues and engaged Dr
Samuel Collins, an experienced OD consultant, to
lead the change efforts. 1. Restructuring internal
teams to break down silos and encourage greater
collaboration across departments. 2. Implementing
a mentorship program to provide employees with
professional development opportunities and
enhance retention rates. 3. Enhancing leadership
capabilities through training programs to foster
effective communication, team empowerment, and
conflict resolution. Although Dr. Collins had
extensive experience in OD, he lacked technical
(COMPLETE ANSWERS)
Semester 1 2025 - DUE April
2025
FOR ASSISTANCE CONTACT:
, IOP3705 Assignment 2 (COMPLETE
ANSWERS) Semester 1 2025 - DUE April
2025
Case Study: Digital Solutions Group (DSG) Digital
Solutions Group (DSG) is a technology consulting
firm founded in 2010 that provides digital
transformation services for businesses across
various sectors. Over the years, DSG has built a
reputation for delivering innovative solutions and
driving digitalisation efforts for its clients. However,
the company’s rapid expansion over the last five
years has led to internal inefficiencies, employee
dissatisfaction, and challenges in maintaining high-
quality client service. DSG’s leadership initiated a
comprehensive organisational development (OD)
process to address these issues and engaged Dr
Samuel Collins, an experienced OD consultant, to
lead the change efforts. 1. Restructuring internal
teams to break down silos and encourage greater
collaboration across departments. 2. Implementing
a mentorship program to provide employees with
professional development opportunities and
enhance retention rates. 3. Enhancing leadership
capabilities through training programs to foster
effective communication, team empowerment, and
conflict resolution. Although Dr. Collins had
extensive experience in OD, he lacked technical
