Domain 5 RHIA Study Questions and Correct
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Quiz: A director of health information services in a hospital wants to implement a
computer-based patient record system over the next 2 years. She gets support from the
CIO, who advocates for the project with the administrative team. The CIO has become the
project's ________.
a. Stakeholder
b. Champion
c. Manager
d. Owner
Ans: b. Champion
The project champion is an executive in the organization who believes in the benefits of
the project and advocates for the project. Depending on the overall impact the project has
on the healthcare organization, this individual may be the manager of the HIM
department or the director over the business unit where the HIM department resides, or it
could be the chief operations officer
Quiz: External change agents have the advantage over internal agents regarding:
a. Benchmarking the healthcare entity against other entities
b. Being less objective
c. Understanding the history of the entity
d. Being less expensive to employ
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in the number given.
, Ans: a. Benchmarking the healthcare entity against other entities
The external change agent has the advantage of providing a fresh, outside view as well as
having the knowledge base to compare performance across organizations. Not having
direct connections to the organization, he or she usually feels more comfortable
challenging norms and culture, questioning unusual or unfair practices, and generally
noting events that others may be reluctant to comment on. Being from the outside, he or
she may be seen as having new skills and being more objective, or at least less biased,
than an internal agent
Quiz: The slightly higher wage paid to an employee who works a less desirable shift is
called a:
a. Shift rotation
b. Performance incentive
c. Shift differential
d. Work distribution ladder
Ans: c. Shift differential
Many employers pay a slightly higher hourly wage to employees who work less desirable
shifts (evening, night, weekend). This is referred to as shift differential
Quiz: According to the records kept on filing unit performance over the past year, the filing
unit has filed an average of 1,000 records per day. You have three full-time equivalent (FTE)
record filers in the department who are productive 88 percent of each workday (that is, 12
percent unproductive or 12 percent PFD). Based on this information, what is the average
number of records filed per productive hour in the file unit as a whole?
o
o
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in the number given.
, a. 42 records per hour
b. 48 records per hour
c. 110 records per hour
d. 143 records per hour
Ans: d. 143 records per hour
First calculate the number of productive hours in a day: 88% × 8 hours = 7.04 hours/day.
Then divide the 1,000 records/7 hours = 142.9 or 143 charts/hour for the three filers
Quiz: Reviewing the following PERT chart, what is the critical path for this project?
a. a → c → d → f → i
b. a → b → f → i
c. a → d → g → h → i
d. a → c → e → f → i
Ans: c. a → d → g → h → i
The path with the greatest total duration time is called the critical path and represents the
longest amount of time required to compete the total project. The critical path in this
project is the sequence a → d → g → h → i, which will require 23 days
Quiz: Employees covered by the provisions of the Fair Labor Standards Act (FLSA) are
called ________ employees.
a. Waged
b. Salaried
o
o
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in the number given.
, c. Exempt
d. Nonexempt
Ans: d. Nonexempt
Provisions of the FLSA, for example, cover minimum wage, overtime pay, child labor
restrictions, and equal pay for equal work regardless of sex. Covered groups are referred to
as nonexempt employees
Quiz: A technique for measuring healthcare entity performance across the four
perspectives of customer, financial, internal processes, and learning and growth is called:
a. Strategy map
b. Process innovations
c. Balanced scorecard methodology
d. SWOT analysis
Ans: c. Balanced scorecard methodology
Balanced scorecard methodology is a technique for measuring organization performance
across the four perspectives of customer, financial, internal processes, and learning and
growth
Quiz: The financial statement that presents a record of operations by showing revenue and
expenses over a period of time is called the:
a. Balance sheet
b. Statement of cash flows
o
o
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in the number given.
Detailed Answers (Verified Answers) ||Already
Graded A+||Newest Version
Quiz: A director of health information services in a hospital wants to implement a
computer-based patient record system over the next 2 years. She gets support from the
CIO, who advocates for the project with the administrative team. The CIO has become the
project's ________.
a. Stakeholder
b. Champion
c. Manager
d. Owner
Ans: b. Champion
The project champion is an executive in the organization who believes in the benefits of
the project and advocates for the project. Depending on the overall impact the project has
on the healthcare organization, this individual may be the manager of the HIM
department or the director over the business unit where the HIM department resides, or it
could be the chief operations officer
Quiz: External change agents have the advantage over internal agents regarding:
a. Benchmarking the healthcare entity against other entities
b. Being less objective
c. Understanding the history of the entity
d. Being less expensive to employ
o
o
© 2025 TestTrackers
WhatsApp or call o Resources & Updates: [Testtrackers - Stuvia US]
[+254707240657] o Your Success is Our Mission!
o For online exams and tutor expert, please whatsapp me
in the number given.
, Ans: a. Benchmarking the healthcare entity against other entities
The external change agent has the advantage of providing a fresh, outside view as well as
having the knowledge base to compare performance across organizations. Not having
direct connections to the organization, he or she usually feels more comfortable
challenging norms and culture, questioning unusual or unfair practices, and generally
noting events that others may be reluctant to comment on. Being from the outside, he or
she may be seen as having new skills and being more objective, or at least less biased,
than an internal agent
Quiz: The slightly higher wage paid to an employee who works a less desirable shift is
called a:
a. Shift rotation
b. Performance incentive
c. Shift differential
d. Work distribution ladder
Ans: c. Shift differential
Many employers pay a slightly higher hourly wage to employees who work less desirable
shifts (evening, night, weekend). This is referred to as shift differential
Quiz: According to the records kept on filing unit performance over the past year, the filing
unit has filed an average of 1,000 records per day. You have three full-time equivalent (FTE)
record filers in the department who are productive 88 percent of each workday (that is, 12
percent unproductive or 12 percent PFD). Based on this information, what is the average
number of records filed per productive hour in the file unit as a whole?
o
o
© 2025 TestTrackers
WhatsApp or call o Resources & Updates: [Testtrackers - Stuvia US]
[+254707240657] o Your Success is Our Mission!
o For online exams and tutor expert, please whatsapp me
in the number given.
, a. 42 records per hour
b. 48 records per hour
c. 110 records per hour
d. 143 records per hour
Ans: d. 143 records per hour
First calculate the number of productive hours in a day: 88% × 8 hours = 7.04 hours/day.
Then divide the 1,000 records/7 hours = 142.9 or 143 charts/hour for the three filers
Quiz: Reviewing the following PERT chart, what is the critical path for this project?
a. a → c → d → f → i
b. a → b → f → i
c. a → d → g → h → i
d. a → c → e → f → i
Ans: c. a → d → g → h → i
The path with the greatest total duration time is called the critical path and represents the
longest amount of time required to compete the total project. The critical path in this
project is the sequence a → d → g → h → i, which will require 23 days
Quiz: Employees covered by the provisions of the Fair Labor Standards Act (FLSA) are
called ________ employees.
a. Waged
b. Salaried
o
o
© 2025 TestTrackers
WhatsApp or call o Resources & Updates: [Testtrackers - Stuvia US]
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in the number given.
, c. Exempt
d. Nonexempt
Ans: d. Nonexempt
Provisions of the FLSA, for example, cover minimum wage, overtime pay, child labor
restrictions, and equal pay for equal work regardless of sex. Covered groups are referred to
as nonexempt employees
Quiz: A technique for measuring healthcare entity performance across the four
perspectives of customer, financial, internal processes, and learning and growth is called:
a. Strategy map
b. Process innovations
c. Balanced scorecard methodology
d. SWOT analysis
Ans: c. Balanced scorecard methodology
Balanced scorecard methodology is a technique for measuring organization performance
across the four perspectives of customer, financial, internal processes, and learning and
growth
Quiz: The financial statement that presents a record of operations by showing revenue and
expenses over a period of time is called the:
a. Balance sheet
b. Statement of cash flows
o
o
© 2025 TestTrackers
WhatsApp or call o Resources & Updates: [Testtrackers - Stuvia US]
[+254707240657] o Your Success is Our Mission!
o For online exams and tutor expert, please whatsapp me
in the number given.
