INS3705 ASSESSMENT 2 SEMESTER 1 2025

INS3705 ASSESSMENT 2 SEMESTER 1 2025 QUESTIONS WITH DETAILED ANSWERS QUESTION1 SCENARIO Landlock academic library is located at Landlock University in New City. New City is an intensive information City where information is the major contributor to the growth of the economy. Landlock academic library implemented knowledge management practices ten years ago and this has had a significant impact on the business processes at the library. The knowledge management practices at Landlock academic library focused on leveraging the knowledge assets of the library, creating and maintaining knowledge repositories and facilitating organisational learning. The information communication technology at Landlock academic library has also been critical in enhancing the knowledge management processes. Globalisation and the rapid evolution of digital technologies resulting from the Fourth Industrial Revolution (41R) in recent years has challenged Landlock academic library to consider adopting artificial intelligence technologies for knowledge management. Notwithstanding the knowledge management initiatives at this library, employees are still reluctant to share knowledge and knowledge hoarding and hiding in rife .You have been awarded a contract as a knowledge manager to review ten years of knowledge management practices at Landlock Academic Library and chart the way forward for a better knowledge management practice. Your first step is to conduct a knowledge audit. Considering the above scenario, answer the following questions: 1.1 Assess the current state of knowledge management