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INS3705 Assignment 2 (100% COMPLETE ANSWERS) Semester 1 2025

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Information and Knowledge Management - INS3705 Assessment 2 Semester 1 2025 ;100 % TRUSTED workings, Expert Solved, Explanations and Solutions. For assistance call or W.h.a.t.s.a.p.p us on ...(.+.2.5.4.7.7.9.5.4.0.1.3.2)........... QUESTION1 SCENARIO Landlock academic library is located at Landlock University in New City. New City is an intensive information City where information is the major contributor to the growth of the economy. Landlock academic library implemented knowledge management practices ten years ago and this has had a significant impact on the business processes at the library. The knowledge management practices at Landlock academic library focused on leveraging the knowledge assets of the library, creating and maintaining knowledge repositories and facilitating organisational learning. The information communication technology at Landlock academic library has also been critical in enhancing the knowledge management processes. Globalisation and the rapid evolution of digital technologies resulting from the Fourth Industrial Revolution (41R) in recent years has challenged Landlock academic library to consider adopting artificial intelligence technologies for knowledge management. Notwithstanding the knowledge management initiatives at this library, employees are still reluctant to share knowledge and knowledge hoarding and hiding in rife .You have been awarded a contract as a knowledge manager to review ten years of knowledge management practices at Landlock Academic Library and chart the way forward for a better knowledge management practice. Your first step is to conduct a knowledge audit. Considering the above scenario, answer the following questions: 1.1 1.2 Assess the current state of knowledge management implementation at Landlock academic library highlighting the strengths and weaknesses of the knowledge management implementation that are obvious at this library. In your answer indicate how the major knowledge management challenges in this library may be overcomed. (10 marks ) Discuss your understanding of the concept reflected in the following phrase “New City is an information intensive city where information is the major contributor to the growth of the economy”. Downloaded by Thomas Mboya () In your answer, discuss the key characteristics of this type of city. (10 marks ) 1.3 Explain why you started off the review of knowledge management implementation at Landlock academic library with a knowledge audit. Also highlight four different methods that you will use to conduct a knowledge audit at Landlock academic library. (10 marks ) 1.4 Discuss the importance of the Fourth Industrial Revolution technologies in the different knowledge management processes at Landlock academic library. In your answer, identity four different knowledge management processes and explain how these Fourth Industrial Revolution technologies could be applied in these different processes. (10 marks )

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INS3705
ASSIGNMENT 2 SEMESTER 1 2025

UNIQUE NO.
DUE DATE: 2025

, INS3705

Assignment 2 Semester 1 2025

Unique Number:

Due Date: 2025

Information and Knowledge Management

Table of Contents
Introduction ................................................................................................................... 2

Question 1: Knowledge Management at Landlock Academic Library ...................... 2

1.1 Assessing the Current State of Knowledge Management at Landlock
Academic Library .................................................................................................... 2

1.2 Understanding "New City is an Information-Intensive City" ......................... 3

1.3 Importance of Conducting a Knowledge Audit & Methods Used ................. 4

1.4 Role of Fourth Industrial Revolution (4IR) Technologies in Knowledge
Management ............................................................................................................ 5

Question 2: Principles and Barriers of Information Management............................. 6

2.1 Principles of Effective Information Management ........................................... 6

2.2 Barriers to Effective Information Management in the Organization ............. 8

Question 3: Learning Organizations ............................................................................ 9

3.1 Identifying and Distinguishing Between the Two Concepts ......................... 9

3.2 Changes BookFind Needs to Make to Become Like LearningBee ............. 11

Question 4: Knowledge Creation at Ngame Company Ltd ...................................... 12

4.1 Nonaka and Takeuchi’s Dynamic Processes of Knowledge Creation and
Nonaka and Konno’s Concept of BA at Ngame Company Ltd ......................... 12

Conclusion ................................................................................................................... 15

References (Harvard Style) ........................................................................................ 15

, Introduction

In today's fast-paced world, knowledge management plays a critical role in the success
of organizations. The ability to effectively create, store, share, and apply knowledge
helps businesses and institutions remain competitive and innovative. This is especially
important in knowledge-intensive environments such as academic libraries, corporate
organizations, and learning institutions. The rapid advancements brought by the Fourth
Industrial Revolution (4IR) and globalization have further highlighted the need for
organizations to integrate modern technologies into their knowledge management
strategies.

This document explores various aspects of knowledge management, including the
assessment of existing practices, the role of technology in enhancing knowledge-
sharing processes, and the importance of establishing efficient information management
units. It also examines organizational learning, knowledge creation models, and the
challenges faced in fostering a culture of continuous knowledge sharing. By
understanding these key concepts, organizations can improve their efficiency, decision-
making, and overall performance.

Question 1: Knowledge Management at Landlock Academic Library

1.1 Assessing the Current State of Knowledge Management at Landlock
Academic Library

Landlock Academic Library has been implementing knowledge management (KM)
practices for the past ten years. While these efforts have improved business processes,
there are still challenges that hinder effective knowledge sharing.

Strengths:

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