©FYNDLAY 2024/2025 ALL RIGHTS RESERVED 12:05PM.
WGU C207 Exam Questions And Answers
2025 Update.
Minimize errors through collection of analysis of data - Answer✔Which result do business
quality teams expect when using quality tools?
- Refrain from testing before implementing programs
- Wording of presentation that communicates recommendation
- The degree of employee involvement
- Minimize errors through collection of analysis of data
Flowchart - Answer✔A local restaurant is attempting to reduce the time between taking a
customer's order to delivery of the order. Which quality tool should the restaurant use to study
their order process?
- PDCA model
- Check sheet
- Histogram
- Flowchart
Quality assurance activity - Answer✔Which type of quality activity would assess capabilities and
recommend process design changes as preventative action?
- Lean quality management
- Six Sigma activity
- ISO management
- Quality assurance activity
1
,©FYNDLAY 2024/2025 ALL RIGHTS RESERVED 12:05PM.
Scatter diagram - Answer✔Which of the Seven Basic Quality Tools is used to exhibit the
relationship between two variables?
- Scatter diagram
- Cause-and-effect diagram
- Check sheet
- Histogram
Check sheet - Answer✔Which quality tool is an organized method for collecting data?
- Check sheet
- Histogram
- Pareto chart
- Flowchart
Do - Answer✔After collecting data and performing statistical analysis in a company's assembly
department, a quality team recommends processing changes to reduce defects. The team tries
a pilot program to evaluate the effectiveness of their recommendations. Which step of the
Plan-Do-Check-Act model does the pilot program represent?
- Act
- Plan
- Do
- Check
Efficiently achieving results
Creates the best possible product - Answer✔Which two statements describe how a process
approach and commitment to continuous improvement enhance quality? (CHOOSE 2)
- Efficiently achieving results
- Enhances customer loyalty
- Creates the best possible product
- Mutually beneficial partnerships
2
, ©FYNDLAY 2024/2025 ALL RIGHTS RESERVED 12:05PM.
All the tools are based on statistics - Answer✔Which statement is not true of the Seven Basic
Tools of Quality?
- Processes are represented graphically
- All the tools are based on statistics
- An average worker can easily understand how to use the toole
- Tools can be used independent of each other
Quality assurance activity - Answer✔A maker of computer chips develops a new training
program to ensure that quality standards are met. Which activity is the training program a
example of?
- Quality control activity
- Quality assurance activity
- Lean operations activity
- Just-in-time activity
Pareto chart - Answer✔A recent poll of 519 adults who flew in the past year found they ranked
the following as their number one complaint: cramped seats (45); cost (16); fear of lying (57);
security measures (119); poor service (12); connecting flight problems (8); overcrowded planes
(42); late planes (57); food (7); and other (51). Which technique should be used to display a
ranking of the complaints?
- Cause and effect diagram
- Control chart
- Pareto chart
- Scatter diagram
Histogram - Answer✔A local plumbing company is analyzing how the number of weeks taken
for their payment receipts is distributed. Which graphical analysis technique should this
company use?
- Histogram
- Pie chart
3
WGU C207 Exam Questions And Answers
2025 Update.
Minimize errors through collection of analysis of data - Answer✔Which result do business
quality teams expect when using quality tools?
- Refrain from testing before implementing programs
- Wording of presentation that communicates recommendation
- The degree of employee involvement
- Minimize errors through collection of analysis of data
Flowchart - Answer✔A local restaurant is attempting to reduce the time between taking a
customer's order to delivery of the order. Which quality tool should the restaurant use to study
their order process?
- PDCA model
- Check sheet
- Histogram
- Flowchart
Quality assurance activity - Answer✔Which type of quality activity would assess capabilities and
recommend process design changes as preventative action?
- Lean quality management
- Six Sigma activity
- ISO management
- Quality assurance activity
1
,©FYNDLAY 2024/2025 ALL RIGHTS RESERVED 12:05PM.
Scatter diagram - Answer✔Which of the Seven Basic Quality Tools is used to exhibit the
relationship between two variables?
- Scatter diagram
- Cause-and-effect diagram
- Check sheet
- Histogram
Check sheet - Answer✔Which quality tool is an organized method for collecting data?
- Check sheet
- Histogram
- Pareto chart
- Flowchart
Do - Answer✔After collecting data and performing statistical analysis in a company's assembly
department, a quality team recommends processing changes to reduce defects. The team tries
a pilot program to evaluate the effectiveness of their recommendations. Which step of the
Plan-Do-Check-Act model does the pilot program represent?
- Act
- Plan
- Do
- Check
Efficiently achieving results
Creates the best possible product - Answer✔Which two statements describe how a process
approach and commitment to continuous improvement enhance quality? (CHOOSE 2)
- Efficiently achieving results
- Enhances customer loyalty
- Creates the best possible product
- Mutually beneficial partnerships
2
, ©FYNDLAY 2024/2025 ALL RIGHTS RESERVED 12:05PM.
All the tools are based on statistics - Answer✔Which statement is not true of the Seven Basic
Tools of Quality?
- Processes are represented graphically
- All the tools are based on statistics
- An average worker can easily understand how to use the toole
- Tools can be used independent of each other
Quality assurance activity - Answer✔A maker of computer chips develops a new training
program to ensure that quality standards are met. Which activity is the training program a
example of?
- Quality control activity
- Quality assurance activity
- Lean operations activity
- Just-in-time activity
Pareto chart - Answer✔A recent poll of 519 adults who flew in the past year found they ranked
the following as their number one complaint: cramped seats (45); cost (16); fear of lying (57);
security measures (119); poor service (12); connecting flight problems (8); overcrowded planes
(42); late planes (57); food (7); and other (51). Which technique should be used to display a
ranking of the complaints?
- Cause and effect diagram
- Control chart
- Pareto chart
- Scatter diagram
Histogram - Answer✔A local plumbing company is analyzing how the number of weeks taken
for their payment receipts is distributed. Which graphical analysis technique should this
company use?
- Histogram
- Pie chart
3
