EUP1501 ASSIGNMENT 4 FOR 1ST SEM 2025

ICT4D in e-Government Marks: 50 Recent technology developments are transforming how governments deliver public services. This assessment will require you to analyze how a specific government department or public utility is leveraging emerging technologies to enhance service delivery and public sector efficiency. Instructions (Read them carefully, and make sure you fully answer the questions): In not more than 600 words (excluding references), discuss how government is integrating advanced technologies such as Artificial Intelligence (AI), Blockchain, Cloud Computing, Big Data, and Internet of Things (IoT) to improve service delivery. Your discussion should address the following: 1. Introduction (5 Marks) • Choose a specific government department or public utility that has adopted emerging technology. • Provide background information on the department and its role in governance and public. 2. Body (23 Marks) Sub-section 1: Identify and Describe the Emerging Technology (6 Marks) • Identify one major technology (e.g., AI-powered chatbots, blockchain for digital identity, IoT for smart cities, cloud-based e-governance). • Provide a brief description of how this technology functions. Sub-section 2: Key Functions and Applications (6 Marks) • Discuss the key functions and applications of the technology (e.g., AI for automated customer service, blockchain for secure transactions, IoT for real-time data monitoring). • Explain how government department is using this technology. Sub-section 3: Benefits of the chosen technology (6 Marks) • Discuss at least three benefits of this technology for government. Sub-section 4: Additional recommended technology (5 Marks) • In addition to the chosen technology, recommend one additional technology that you think the government should adopt, and provide atleast 2 reasons to support the recommendation. 3. Conclusion (5 Marks) • Share your general perspective on the role of emerging technologies in digital governance. • Discuss the potential challenges or risks (e.g., cybersecurity, data privacy concerns, digital divide). • Provide recommendations for future improvements in government technology adoption. 4. Peer Interaction (8 Marks) • Reply to at least two (2) of other student’s posts, providing constructive feedback, additional insights, or asking critical questions. • Each response should be at least 40 words. 5. References (4 Marks) • Provide at least two credible sources in APA referencing style. 6. Structure & Formatting (5 Marks)