OPM 311 - Operations Management (Binghamton University) Exam I Updated 2025/26

OPM 311 - Operations Management
(Binghamton University) Exam I Updated
2025/26
Industry 4.0 - Correct Answers the trend towards automation and data exchange in manufacturing
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technologies, including the internet of things, cloud computing, and artificial intelligence
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II! Internet of Things (IoT) - Correct Answers a world where interconnected, Internet-enabled devices or
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II! "things" can collect and share data without human intervention
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II! What are the two main sides to business? - Correct Answers 1. Demand
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2. Fulfillment
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II! Demand side of business - Correct Answers responsible for forecasts, affecting customer behaviors,
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II! getting orders for products or services and understanding markets
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II! Fulfillment side of business - Correct Answers responsible for making and delivering products and
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II! services



II! What does accounting do for a business? - Correct Answers is the function that coches and "keeps
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II! score" for a business through profit and cost analysis
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II! What is the transformation process within the supply chain look like and what does it do? - Correct
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II! Answers 1. Includes the conversion of raw materials into saleable products and services
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2. Creates wealth
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II! The three elements that transfer between members in a supply chain - Correct Answers 1. Inventory
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2. Information & Data
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3. CashII!

, II! Upstream - Correct Answers supply chain moving towards suppliers
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II! Downstream - Correct Answers supply chain moving towards customers II! II! II! II! II! II! II! II! II! II! II! II! II!




II! Owner of the demand planning process - Correct Answers Top management of sales/marketing,
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II! specifically at vice president level II! II! II! II!




II! Careers in OSCM (Operations and Supply Chain Management) - Correct Answers 1. Quality, Process, or
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II! Manufacturing Engineering II!




2. Purchasing
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3. Materials
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4. Inventory Planning
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5. Logistics
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6. Warehousing
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7. Production Management
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II! APICS/ASCM - Correct Answers the premier professional group in the operations and supply chain
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II! management space II!




II! 80/20 Rule - Correct Answers 80% of revenue comes from 20% of the items
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II! Mission - Correct Answers answers the questions, "what are we in business for" and "what's important
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II! to the business"
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II! Corporate Strategy - Correct Answers sets long-term direction and defines what the objectives for
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II! growth and sustainably in the future
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II! Business imperatives - Correct Answers short list of top priority goals that must be done in next 12
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II! months



II! True or False. Business imperatives are set by the corporate strategy - Correct Answers True.
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