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DECA HUMAN RESOURCES MANAGEMENT EXAM
2025 | QUESTIONS WITH CORRECT ANSWERS WITH
RATIONALES | LATEST VERSION | ALREADY GRADED
A+
Macon Industries writes a purchase order for bolts, washers, and nails and sends
the order to the
Stanton Company to process.
A. letter of intent.
B. open order.
C. accounts-receivable document.
D. sales contract. - (answers)D Sales contract.
A purchase order is a form that a business fills out to order goods. Because the
order indicates that the business is willing to do something (pay for the items it
orders) in exchange for something else (take possession of the goods), the
purchase order serves as a sales contract. An open order is a type of purchase
order in which buyers place the order with the supplier that can best meet the
needs or criteria (e.g., price) for a particular item. Because accounts receivable is
an accounting activity that involves collecting payment for the goods and services
that the business offers, a purchase order is not an accounts-receivable
document. A letter of intent is a letter that declares the writer's intention to do
something. A purchase order is a form rather than a letter.
A business was fined $2 million for dumping toxic waste in the local river. What
type of environmental law did the company violate?
A. Food quality
B. Clean air
C. Clean water
D. Endangered species - (answers)C Clean water.
The company violated the clean water laws by dumping toxic waste into a river.
Clean air laws regulate emissions and other air pollutants. Food quality laws
regulate the quality of the food supply. Endangered species laws protect animals,
fish, and birds in danger of becoming extinct.
Jon sues his former employer for harassment. In what situation would the
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employer be likely to offer Jon a settlement?
A. The employer wants the case to go to court.
B. The employer knows it will be able to win the case.
C. The employer does not think it will be able to win the case.
D. Jon does not think he will be able to win the case. - (answers)C The employer
does not think it will be able to win the case.
A party may offer a settlement if it believes it has little chance to win a case. In
this example, Jon's employer does not believe it will win, so it may offer a
settlement. A settlement is a way to avoid the case going to court. Jon may or
may not think he will win the case, but this does not influence his former
employer's actions.
Which of the following words most accurately describes arbitration:
A. Private
B. Nonconsensual
C. Biased
D. Temporary - (answers)A. Private.
Arbitration is private and not public or handled in the courts. Arbitration is
consensual. Both parties must sign an agreement assenting to arbitration.
Arbitration is neutral, not biased. Arbitration is final and binding, not temporary.
To be reimbursed for business expenses, Luke must obtain and complete an
expense-reimbursement form, attach the original transaction receipts to the
completed form, and submit the documentation to his manager for approval.
What is Luke doing?
A. Following company procedures
B. Developing company policies
C. Evaluating company feedback
D. Assessing company guidelines - (answers)A. Following company procedures.
Policies are the general rules to be followed by company personnel. For example,
a business owner may develop a policy that states the company will reimburse
employees for certain business-related expenses. A procedure is the step-by-step
process that personnel follow in performing a specific task. In the example, Luke
was following certain steps to obtain reimbursement for out-of-pocket expenses
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that he incurred—obtaining and completing the appropriate form, attaching
receipts, and submitting the documentation to his manager. In the example, Luke
did not develop the policies, evaluate company feedback, or assess company
guidelines.
To use oral communication effectively, you need to
A. pronounce your words correctly.
B. impress your listeners.
C. know your listeners.
D. distract your listeners' attention. - (answers)A) Pronounce your words
correctly.
The correct use and pronunciation of words is essential to effective oral
communication. Mispronunciation creates an unfavorable impression; it can
embarrass the speaker; and it may also fail to communicate the intended
message. Trying to impress listeners may create a barrier to good communication.
It is not necessary to know your listeners to communicate effectively. You need to
attract and hold your listeners' attention, not distract them.
Which of the following is typically the primary purpose of an introduction during a
presentation:
A. To share a funny story
B. To provide supporting details
C. To summarize the talk
D. To gain the audience's attention - (answers)D) To gain the audience's attention.
Effective introductions gain the audience's attention. Supporting details are
usually provided in the middle of a presentation. A speaker might outline the
main points to be discussed in his/her opening remarks, but summarizing the talk
would occur at the end. An effective introduction might include a funny story to
gain the audience's attention, but there are many other methods that could be
used to capture the audience's attention as well.
What is a key to effective note-taking?
A. Active listening
B. Capturing details
C. Creative thinking
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D. Using an outline - (answers)A) Active listening.
To take meaningful notes, you must listen to what the speaker is saying. To pick
up on the key points, you must actively listen. Effective note-taking does not
involve capturing every detail of the presentation, nor does it involve the use of
creative thinking techniques. And although it may be helpful for some individuals,
effective notes do not need to be formatted as an outline.
9. Which of the following is a guideline for writing clear instructions for your
coworkers:
A. Write complex, lengthy statements.
B. Write from your supervisor's perspective.
C. Understand the process you are explaining.
D. Confine the instructions to one page. - (answers)C Understand the process you
are explaining.
To write accurate instructions, you must be knowledgeable about the sequence
and content of steps required for completion of the task. Instructions should
consist of simple, brief statements that are written from the employee's
perspective. Although instructions should be as brief as possible, the type and
complexity of the process or activity will dictate the length of the instructions.
The opening sentences of an effective business letter should
A. avoid specific details.
B. be completely impersonal.
C. be formal.
D. go right to the point. - (answers)D) Go right to the point.
The opening paragraph of a business letter should explain the reason for writing
and go right to the point. Effective business letters do not waste the reader's time
by providing a lot of unnecessary information, but they immediately go to the
point and capture the reader's attention. The letter does not need to be formal,
but it should contain specific details and have personal appeal for the reader.
When developing an analytical report about a problem that the business is facing,
the writer should conclude the report by
A. defining the issue.
DECA HUMAN RESOURCES MANAGEMENT EXAM
2025 | QUESTIONS WITH CORRECT ANSWERS WITH
RATIONALES | LATEST VERSION | ALREADY GRADED
A+
Macon Industries writes a purchase order for bolts, washers, and nails and sends
the order to the
Stanton Company to process.
A. letter of intent.
B. open order.
C. accounts-receivable document.
D. sales contract. - (answers)D Sales contract.
A purchase order is a form that a business fills out to order goods. Because the
order indicates that the business is willing to do something (pay for the items it
orders) in exchange for something else (take possession of the goods), the
purchase order serves as a sales contract. An open order is a type of purchase
order in which buyers place the order with the supplier that can best meet the
needs or criteria (e.g., price) for a particular item. Because accounts receivable is
an accounting activity that involves collecting payment for the goods and services
that the business offers, a purchase order is not an accounts-receivable
document. A letter of intent is a letter that declares the writer's intention to do
something. A purchase order is a form rather than a letter.
A business was fined $2 million for dumping toxic waste in the local river. What
type of environmental law did the company violate?
A. Food quality
B. Clean air
C. Clean water
D. Endangered species - (answers)C Clean water.
The company violated the clean water laws by dumping toxic waste into a river.
Clean air laws regulate emissions and other air pollutants. Food quality laws
regulate the quality of the food supply. Endangered species laws protect animals,
fish, and birds in danger of becoming extinct.
Jon sues his former employer for harassment. In what situation would the
,2|Page
employer be likely to offer Jon a settlement?
A. The employer wants the case to go to court.
B. The employer knows it will be able to win the case.
C. The employer does not think it will be able to win the case.
D. Jon does not think he will be able to win the case. - (answers)C The employer
does not think it will be able to win the case.
A party may offer a settlement if it believes it has little chance to win a case. In
this example, Jon's employer does not believe it will win, so it may offer a
settlement. A settlement is a way to avoid the case going to court. Jon may or
may not think he will win the case, but this does not influence his former
employer's actions.
Which of the following words most accurately describes arbitration:
A. Private
B. Nonconsensual
C. Biased
D. Temporary - (answers)A. Private.
Arbitration is private and not public or handled in the courts. Arbitration is
consensual. Both parties must sign an agreement assenting to arbitration.
Arbitration is neutral, not biased. Arbitration is final and binding, not temporary.
To be reimbursed for business expenses, Luke must obtain and complete an
expense-reimbursement form, attach the original transaction receipts to the
completed form, and submit the documentation to his manager for approval.
What is Luke doing?
A. Following company procedures
B. Developing company policies
C. Evaluating company feedback
D. Assessing company guidelines - (answers)A. Following company procedures.
Policies are the general rules to be followed by company personnel. For example,
a business owner may develop a policy that states the company will reimburse
employees for certain business-related expenses. A procedure is the step-by-step
process that personnel follow in performing a specific task. In the example, Luke
was following certain steps to obtain reimbursement for out-of-pocket expenses
,3|Page
that he incurred—obtaining and completing the appropriate form, attaching
receipts, and submitting the documentation to his manager. In the example, Luke
did not develop the policies, evaluate company feedback, or assess company
guidelines.
To use oral communication effectively, you need to
A. pronounce your words correctly.
B. impress your listeners.
C. know your listeners.
D. distract your listeners' attention. - (answers)A) Pronounce your words
correctly.
The correct use and pronunciation of words is essential to effective oral
communication. Mispronunciation creates an unfavorable impression; it can
embarrass the speaker; and it may also fail to communicate the intended
message. Trying to impress listeners may create a barrier to good communication.
It is not necessary to know your listeners to communicate effectively. You need to
attract and hold your listeners' attention, not distract them.
Which of the following is typically the primary purpose of an introduction during a
presentation:
A. To share a funny story
B. To provide supporting details
C. To summarize the talk
D. To gain the audience's attention - (answers)D) To gain the audience's attention.
Effective introductions gain the audience's attention. Supporting details are
usually provided in the middle of a presentation. A speaker might outline the
main points to be discussed in his/her opening remarks, but summarizing the talk
would occur at the end. An effective introduction might include a funny story to
gain the audience's attention, but there are many other methods that could be
used to capture the audience's attention as well.
What is a key to effective note-taking?
A. Active listening
B. Capturing details
C. Creative thinking
, 4|Page
D. Using an outline - (answers)A) Active listening.
To take meaningful notes, you must listen to what the speaker is saying. To pick
up on the key points, you must actively listen. Effective note-taking does not
involve capturing every detail of the presentation, nor does it involve the use of
creative thinking techniques. And although it may be helpful for some individuals,
effective notes do not need to be formatted as an outline.
9. Which of the following is a guideline for writing clear instructions for your
coworkers:
A. Write complex, lengthy statements.
B. Write from your supervisor's perspective.
C. Understand the process you are explaining.
D. Confine the instructions to one page. - (answers)C Understand the process you
are explaining.
To write accurate instructions, you must be knowledgeable about the sequence
and content of steps required for completion of the task. Instructions should
consist of simple, brief statements that are written from the employee's
perspective. Although instructions should be as brief as possible, the type and
complexity of the process or activity will dictate the length of the instructions.
The opening sentences of an effective business letter should
A. avoid specific details.
B. be completely impersonal.
C. be formal.
D. go right to the point. - (answers)D) Go right to the point.
The opening paragraph of a business letter should explain the reason for writing
and go right to the point. Effective business letters do not waste the reader's time
by providing a lot of unnecessary information, but they immediately go to the
point and capture the reader's attention. The letter does not need to be formal,
but it should contain specific details and have personal appeal for the reader.
When developing an analytical report about a problem that the business is facing,
the writer should conclude the report by
A. defining the issue.
