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MAN300/MAND362 Assignment Semester 1 2025

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Management Practice II - MAN300/MAND362 Assignment Semester 1 2025 ;100 % TRUSTED workings, Expert Solved, Explanations and Solutions. For assistance call or W.h.a.t.s.a.p.p us on ...(.+.2.5.4.7.7.9.5.4.0.1.3.2)........... Question 1(25 Marks) Read the case study and answer the questions that follow: DEG Design and the IT Policy Gap Background: DEG Design is a rapidly growing graphic design firm in South Africa, recognized for its innovative solutions and dedication to customer satisfaction. However, the company has yet to establish a formal IT policy governing employees' use of technology and social media. This lack of regulation has become a pressing issue, especially in light of a recent incident involving an employee named Nash. Scenario: Nash, an enthusiastic and committed graphic designer, has been struggling with a particular client who frequently requests design modifications after finalization. This ongoing challenge has led to growing frustration for Nash, who also runs a YouTube channel where he shares his music and personal opinions. While not a major influencer, Nash has a moderate following of approximately two thousand people across various social media platforms. After a particularly frustrating meeting where the client requested last-minute changes, Nash publicly expressed his frustration on his YouTube channel. In his video, he mentioned both the client and his employer, DEG Design, while voicing his dissatisfaction. The video quickly garnered attention, sparking mixed reactions from viewers and raising significant concerns within DEG Design. DEG Design's management is now concerned about the risks posed by Nash’s public outburst, particularly due to the absence of an IT policy. This situation highlights crucial issues surrounding employee conduct, client confidentiality, and the broader implications for the company’s reputation and legal standing. Adapted from: Hellriegel, D., Slocum, J., Jackson, S.E., Louw, L., Staude, G., Amos, T., Klopper, H.B., Louw, M., Oosthuizen, T., Perks, S., & Zindiye, S. (2020). Management (6th ed., South African edition). Cape Town: Oxford University Press Southern Africa. 1.1 Identify and discuss the potential risks DEG Design faces in this situation. (6 Marks) 1.2 Assess the impact of Nash’s actions on DEG Design and identify specific losses or damages the company could suffer. (4 Marks) 1.3 Suggest and justify measures DEG Design should implement to prevent similar incidents in the future. (10 Marks) 1.4 Identify and discuss alternative actions Nash could have taken to express his frustration without compromising the company’s reputation. (5 Marks) Question 2(25 Marks) 2.1 Using the following headings, explain the concept of corporate citizenship and its importance in the context of ethics and corporate social responsibility (CSR). Discuss how corporate citizenship influences an organization’s relationships with stakeholders and

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MAN300/MAND362
ASSIGNMENT – SEMESTER 1 2025

UNIQUE NO. 146826
DUE DATE: 22 APRIL 2025

, MAN300/MAND362

Assignment - Semester 1 2025



Unique No.

Due Date: 28 March 2025

Management Practice II

1.1 Identify and discuss the potential risks that DEG Design faces in this
situation. (6 Marks)

DEG Design faces several risks due to Nash’s public outburst on his YouTube channel:

1. Reputational Damage – The public criticism of a client and employer could harm
DEG Design’s credibility. Potential clients may perceive the company as
unprofessional and hesitate to engage with them.
2. Loss of Clients – The exposed client may decide to terminate their business
relationship, and other clients might withdraw as well due to concerns about
confidentiality and professionalism.
3. Legal and Confidentiality Issues – If Nash disclosed any confidential details
about the client or company, DEG Design could face legal repercussions for
breaching confidentiality agreements.
4. Employee Conduct Concerns – The absence of an IT policy means there are
no clear guidelines on social media conduct, making it difficult to hold Nash
accountable. This could set a precedent for other employees to act similarly.
5. Internal Work Environment Disruptions – Nash’s actions may create tension
within the team, with employees taking sides or feeling uneasy about company
policies.
6. Financial Loss – A negative reputation or loss of clients could lead to reduced
revenue, impacting the company’s financial stability.

, 1.2 Evaluate the impact of Nash's actions on DEG Design and identify the specific
losses or damages the company could suffer. (4 Marks)

Nash’s actions have direct and indirect negative consequences for DEG Design:

 Client Relationship Damage – The client may feel disrespected and discontinue
their collaboration, leading to financial loss.
 Brand Image Degradation – Negative publicity can discourage potential
customers from engaging with the company.
 Employee Morale Decline – Team members may feel uncertain about
workplace conduct expectations, leading to a disengaged workforce.
 Legal Consequences – If the client pursues legal action for defamation or
breach of confidentiality, the company could face lawsuits and financial penalties.




1.3 Propose and justify measures that DEG Design should implement to prevent
similar incidents in the future. (10 Marks)

To prevent similar situations, DEG Design should implement the following measures:

1. Develop a Comprehensive IT and Social Media Policy – The company should
establish clear guidelines on acceptable online conduct, ensuring employees
understand the consequences of unprofessional behavior.
2. Confidentiality Agreements – Employees should sign confidentiality
agreements prohibiting them from disclosing client or company-related issues
publicly.
3. Employee Training on Professionalism and Ethics – Regular workshops
should educate employees on handling client frustrations professionally and
maintaining ethical work practices.
4. Internal Conflict Resolution Mechanisms – The company should provide
internal support for employees facing workplace frustrations, such as HR
consultations or open communication forums.

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