systems analysis and design 10th edition
by Kendall Kenneth and Kendall Julie
All Chapters 1-16 Covered
, Chapter 2
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Understanding and Modeling Organizational
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, Systems
Key Points and Objectives
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1. Organizationslarelcomplexlsystemslcomposedloflinterrelatedlandlinterdependentlsubsystems.
2. Systemlandlsubsystemlboundarieslandlenvironmentslhavelanlimpactlonlinformationlsystemlanalysislandl
design.
3. Systemslareldescribedlasleitherlopen,lwithlfreelflowinglinformation,lorlclosedlwithlrestrictedlaccessltolin
formation.
4. Alvirtuallorganizationlislonelthatlhaslpartsloflthelorganizationlinldifferentlphysicalllocations.lTheyluselcom
puterlnetworkslandlcommunicationsltechnologyltolworklonlprojects.lAdvantagesloflalvirtuallorganizatio
nlare:
A. Reducedlcostsloflphysicallfacilities
B. Morelrapidlresponseltolcustomerlneeds
C. Flexibilitylforlemployeesltolcarelforlchildrenlorlaginglparents
5. EnterpriselsystemslorlEnterpriselResourcelPlanningl(ERP)ldescribeslanlintegratedlorganizationallinforma
tionlsystem.lThelsoftwarelhelpslthelflowloflinformationlbetweenlthelfunctionallareaslwithinlthelorganizati
on.
6. ERPlcanlaffectleverylaspectloflthelorganization,lsuchlas:
A. Designloflemployees’lwork
B. Skillslrequiredlforljoblcompetency
C. Strategiclpositioningloflthelcompany
7. ManylissueslmustlbelovercomelforlthelERPlinstallationlisltolbeldeclaredlalsuccess:
A. Userlacceptance
B. Integrationlwithllegacylsystemslandlthelsupplylchain
C. Upgradinglfunctionalityl(andlcomplexity)loflERPlmodules
D. Reorganizinglworkllifelofluserslandldecisionlmakers
E. Expandedlreachlacrosslseverallorganizations
F. Strategiclrepositioningloflthelcompany
8. Alcontext-
levelldatalflowldiagramlislanlimportantltoollforlshowingldatalusedlandlinformationlproducedlbylalsystem.lItlpro
videslanloverviewloflthelsettinglorlenvironmentlthelsystemlexistslwithin—
whichlentitieslsupplylandlreceiveldata/information.
, 9. Thelcontext-
levelldatalflowldiagramlislonelwayltolshowlscope,lorlwhatlisltolbelincludedlinlthelsystem.lThelprojectlhaslalbud
getlthatlhelpsltoldefinelscope.