FULL TEST BANK FOR
MANAGING AND USING INFORMATION SYSTEMS 5TH
EDITION
BY KERIE COMPLETE CHAPTERS 1-12
,Table of Contents
Chapter 1, The Information Systems Strategy Triangle ................................................................................ 3
Chapter 2, Strategic Use Of Information Resources ................................................................................... 17
Chapter 3, Organizational Strategy And Information Systems ................................................................... 32
Chapter 4, Information Systems And The Design Of Work......................................................................... 46
Chapter 5, Information Systems And Managing Business Processes ......................................................... 62
Chapter 6, Architecture And Infrastructure ................................................................................................ 78
Chapter 7, The Business Of IT ..................................................................................................................... 95
Chapter 8, Governance Of The Information Systems Organization ......................................................... 115
Chapter 9, Information Systems Sourcing ................................................................................................ 132
Chapter 10, Managing IT Projects ............................................................................................................. 147
Chapter 11, Knowledge Management, Business Intelligence, And Analytics ........................................... 162
Chapter 12, Using Information Ethically ................................................................................................... 177
,Chapter 1, The Information Systems Strategy Triangle
MULTIPLE CHOICE
1. All Of The Following Are Identified Causes Of The 2010 Deepwater Horizon Oil Spill EXCEPT For:
A) Repeated Failure To Follow Safety Procedures
B) The Alignment Of The Information Systems Strategy Triangle
C) The Failure Of Automated Systems
D) The Leadership And Organizational Culture At BP
E) Inadequate Quality Standards
Ans: B (Medium) Response: See Page 23-24
2. A General Manager Should:
A) Rely On IS Personnel To Make IS Decisions
B) Ignore How IS Are Used And Managed
C) Have A Deep Technical Knowledge Of IS
D) Understand The Use And Consequences Of Technologies Relevant To The Business
E) Not Be Expected To Ask Or Understand Technology Related Questions
Ans: D (Easy)
Response: See Page 26,32
3. When A Company’s Business Strategy And Technology Strategy Are Intertwined, This Situation Is
Known As .
A. Convergence
B. Alignment
, C. Dynamic
D. Differentiation
E. Technologically Adjusted
Ans: A (Hard)
Response: See Page 25-26
4. Organizational, Cultural, And Control Variables Are Considered The Used By Decision
Makers To Effect Change In Their Organization.
A. Collaboration Tools
B. Managerial Levers
C. Events
D. IS
E. Organization Objectives
Ans: B (Hard) Response: See Page 35
5. The Is A Plan Articulating Where A Business Seeks To Go And How It Expects To Get There.
A. Vision Statement
B. Mission Statement
C. Stakeholder Statement
D. Stockholder Statement
E. Business Strategy
Ans: E (Medium) Response: See Page 27
6. Organizations Seek To Gain A Competitive Advantage By Differentiation, Cost, Or
.
MANAGING AND USING INFORMATION SYSTEMS 5TH
EDITION
BY KERIE COMPLETE CHAPTERS 1-12
,Table of Contents
Chapter 1, The Information Systems Strategy Triangle ................................................................................ 3
Chapter 2, Strategic Use Of Information Resources ................................................................................... 17
Chapter 3, Organizational Strategy And Information Systems ................................................................... 32
Chapter 4, Information Systems And The Design Of Work......................................................................... 46
Chapter 5, Information Systems And Managing Business Processes ......................................................... 62
Chapter 6, Architecture And Infrastructure ................................................................................................ 78
Chapter 7, The Business Of IT ..................................................................................................................... 95
Chapter 8, Governance Of The Information Systems Organization ......................................................... 115
Chapter 9, Information Systems Sourcing ................................................................................................ 132
Chapter 10, Managing IT Projects ............................................................................................................. 147
Chapter 11, Knowledge Management, Business Intelligence, And Analytics ........................................... 162
Chapter 12, Using Information Ethically ................................................................................................... 177
,Chapter 1, The Information Systems Strategy Triangle
MULTIPLE CHOICE
1. All Of The Following Are Identified Causes Of The 2010 Deepwater Horizon Oil Spill EXCEPT For:
A) Repeated Failure To Follow Safety Procedures
B) The Alignment Of The Information Systems Strategy Triangle
C) The Failure Of Automated Systems
D) The Leadership And Organizational Culture At BP
E) Inadequate Quality Standards
Ans: B (Medium) Response: See Page 23-24
2. A General Manager Should:
A) Rely On IS Personnel To Make IS Decisions
B) Ignore How IS Are Used And Managed
C) Have A Deep Technical Knowledge Of IS
D) Understand The Use And Consequences Of Technologies Relevant To The Business
E) Not Be Expected To Ask Or Understand Technology Related Questions
Ans: D (Easy)
Response: See Page 26,32
3. When A Company’s Business Strategy And Technology Strategy Are Intertwined, This Situation Is
Known As .
A. Convergence
B. Alignment
, C. Dynamic
D. Differentiation
E. Technologically Adjusted
Ans: A (Hard)
Response: See Page 25-26
4. Organizational, Cultural, And Control Variables Are Considered The Used By Decision
Makers To Effect Change In Their Organization.
A. Collaboration Tools
B. Managerial Levers
C. Events
D. IS
E. Organization Objectives
Ans: B (Hard) Response: See Page 35
5. The Is A Plan Articulating Where A Business Seeks To Go And How It Expects To Get There.
A. Vision Statement
B. Mission Statement
C. Stakeholder Statement
D. Stockholder Statement
E. Business Strategy
Ans: E (Medium) Response: See Page 27
6. Organizations Seek To Gain A Competitive Advantage By Differentiation, Cost, Or
.