SIA DOOR SUPERVISOR TRAINING (MODULE 3)
QUESTIONS AND CORRECT DETAILED
ANSWERS (VERIFIED ANSWERS) ||ALREADY
GRADED A+||NEWEST VERSION
Quiz: When a situation escalates, what are the 3 levels that lead to violence...?
Ans: Frustration
Anger
Aggression
Quiz: What is the most important reason for employers to have a procedure
for reporting incidents of workplace violence...?
Ans: It helps in the process of identifying future risks faced by staff
Quiz: What is the main risk to operatives when restraining someone on the
ground...?
Ans: Being physically assaulted
Quiz: When using contact and cover , what would be the best position for the
cover to adopt...?
o
o
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, Ans: A safe distance away where they are not seen as intimidating
Quiz: When a person feels threatened , a recognized response is that their...?
Ans: Eyes open wider
Quiz: How can operatives recognize any potential risk to themselves when
dealing with a conflict situation...?
Ans: By conducting a dynamic risk assessment
Quiz: What describes a win-win situation...?
Ans: The customers save face and the security operatives are seen to be
professional
Quiz: What is best for de-escalating conflict...?
Ans: Reassure the person and try to reduce their anxiety
Quiz: Name a response that is most likely to de-escalate a potentially
aggressive situation...?
o
o
© 2025 TestTrackers
WhatsApp or call o Resources & Updates: [Testtrackers - Stuvia US]
o Your Success is Our Mission!
[+254707240657]
o For online exams and tutor expert, please whatsapp
me in the number given.
QUESTIONS AND CORRECT DETAILED
ANSWERS (VERIFIED ANSWERS) ||ALREADY
GRADED A+||NEWEST VERSION
Quiz: When a situation escalates, what are the 3 levels that lead to violence...?
Ans: Frustration
Anger
Aggression
Quiz: What is the most important reason for employers to have a procedure
for reporting incidents of workplace violence...?
Ans: It helps in the process of identifying future risks faced by staff
Quiz: What is the main risk to operatives when restraining someone on the
ground...?
Ans: Being physically assaulted
Quiz: When using contact and cover , what would be the best position for the
cover to adopt...?
o
o
© 2025 TestTrackers
WhatsApp or call o Resources & Updates: [Testtrackers - Stuvia US]
o Your Success is Our Mission!
[+254707240657]
o For online exams and tutor expert, please whatsapp
me in the number given.
, Ans: A safe distance away where they are not seen as intimidating
Quiz: When a person feels threatened , a recognized response is that their...?
Ans: Eyes open wider
Quiz: How can operatives recognize any potential risk to themselves when
dealing with a conflict situation...?
Ans: By conducting a dynamic risk assessment
Quiz: What describes a win-win situation...?
Ans: The customers save face and the security operatives are seen to be
professional
Quiz: What is best for de-escalating conflict...?
Ans: Reassure the person and try to reduce their anxiety
Quiz: Name a response that is most likely to de-escalate a potentially
aggressive situation...?
o
o
© 2025 TestTrackers
WhatsApp or call o Resources & Updates: [Testtrackers - Stuvia US]
o Your Success is Our Mission!
[+254707240657]
o For online exams and tutor expert, please whatsapp
me in the number given.
