ACTUAL Exam Questions and CORRECT
Answers
Forensic - CORRECT ANSWER - One of Aristotle's Rhetoric speaking divisions. Forensic
means speaking in court.
Encoding - CORRECT ANSWER - Putting your message into a form that your audience
will understand
Decoding - CORRECT ANSWER - Interpreting a meaning
Feedback - CORRECT ANSWER - verbal, visual, and vocal responses to messages
Noise - CORRECT ANSWER - anything that interfers with communication by distorting
or blocking the message
External noise - CORRECT ANSWER - distractions in the environment (people talking,
poor lighting, poor delivery by the speaker)
Internal noise - CORRECT ANSWER - Distractions within the listener (headaches,
preoccupation, lack of knowledge on the topic)
Trait Anxiety - CORRECT ANSWER - internal anxieties an individual brings to the
speaking situations
Situational Anxiety - CORRECT ANSWER - anxiety caused by factors present in a
specific speaking situation
, 75% reduction in anxiety from preparation - CORRECT ANSWER - Preparation makes
possibility of fear and nervousness less likely.
Positive imagery - CORRECT ANSWER - The mental energy used in visualization has
many of the same effects as physical action.
Helps us get a positive picture of ourselves
Helps us create a vision of succeeding as a speaker
Step 2: refocus negative mental pics into positive ones
Step 3: don't compare yourself to others
Bookending - CORRECT ANSWER - An attention grabbing skill. A video with a
memorable ending relating back to the introduction often uses this technique introduced by Steve
Stockman.
Upspeak - CORRECT ANSWER - Ending most sentences with a rising pitch like you are
asking a question
Skype interviews - CORRECT ANSWER - Prepare the same way you would for a regular
interview or speech, do your research.
Good lighting and quiet location, test your technology first
Keep the content of professional answers, avoid yes-or-no replies.
Organize answers into the introduction, body, and conclusion method in a good speech