MGMT 3013 Exam 3 - Oklahoma State Questions and Answers 100% Pass

MGMT 3013 Exam 3 - Oklahoma State Questions and Answers 100% Pass If you believe that if you put forth effort toward a work related task that you will be successful at that task, then you have high _________________ - Self-efficacy Hearing an intelligent person start singing a Nickelback song may cause you to have what attitude-based reaction? - Cognitive dissonance A general sense of contentment or liking of a job, is referred to as __________________ - Job satisfaction According to the social learning video, what are the top three barriers to utilizing social learning in the workplace? - Company culture, confusion (knowledge) about social learning, lack of training What would be considered an intrinsic motivator? - Feeling of accomplishment Personality and self-esteem are examples of _________________ of OB, one approach to evaluating behavior in the workplace looking at internal reasoning - Dispositional factors 2Brittie Donald, All Rights Reserved © 2025 _______________ are voluntary activities that are above & beyond the scope of an employee's normal tasks, duties and responsibilities - Organizational citizenship behavior What is the general sense of contentment/fulfillment received from a job? - Job satisfaction That are the big 5 personality dimensions? - OCEAN 1. openness to experience 2. conscientiousness 3. extraversion 4. agreeableness 5. neuroticism (emotional stability) Which component of attitude involves feeling and emotion? - Affection definition of personality - the relatively stable, consistent, and distinctive set of mental and emotional characteristics a person exhibits when alone or when interacting with people What are the 4 characteristics of emotional intelligence? - 1. self-awareness 2. empathy 3Brittie Donald, All Rights Reserved © 2025 3. adaptability 4. self-confidence Which barrier to perception describes our tenancy to focus on some information or inputs, while ignoring other inputs? - selective attention what is the acquisition skill/knowledge through institution or experience? - learning people with a _____________ orientation to learning will focus on achievement and learning because their supervisor experts a certain level of performance. A __________ orientation to learning is a more internalized drive to learn based on a desire to become proficient - 1. performance 2. mastery personal satisfaction from accomplishing something is a _____ - intrinsic reward What 3 needs make up McClellands's acquired needs theory? - 1. achievement - be good at what you do 2. affiliation - love/belonging, need to have social relationships 3. power - two different types; personal power (need to dominate others) & institutional power (furthering the organizations goals) 4Brittie Donald, All Rights Reserved © 2025 unmet need/desire recognized > tension exists to meet that need/desire > motivation > action/behavior > result/feedback is the _________ - basic model of motivation order Maslow's hierarchy of needs from top to bottom - 1. self actualization 2. esteem 3. love/belonging 4. safety 5. physiological according to McClelland's acquired needs theory, the need for power is divided into two different types - 1. personal power 2. institutional power __________ Justice is the perception of fairness in regards to the creation and following of policies - procedural according to the orientation theory, the ___________ orientation is motivated by becoming good at the task that is assigned - mastery the process of increasing the importance/difficulty of tasks associated with a job is ____________ - job enrichment 5Brittie Donald, All Rights Reserved © 2025 ______________ power is based on the extent to which someone can withhold/distribute punishment - coercive which type of innovation involves changing the way a product is conceived, manufactured or disseminated? - process innovation what is the process of social influence, which maxi