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Human Resource Management (HRM) - ✔✔The activities that center on the attraction,
development, and retention of high quality employees
Human captial - ✔✔The economic value of what our employees can produce or the
services that they provide.
Social capital - ✔✔The connections between individuals and entities that can be
economically valuable.
Job - ✔✔a collection of related tasks, duties, and responsibilities (TDRs)
Position - ✔✔the job held by an individual
Job analysis - ✔✔The process of gathering detailed information about the various jobs
within the organization
Job design - ✔✔The process of defining or redefining jobs within the organization.
Job analysis, job design - ✔✔______ helps us understand the job as it exists, while
______ allows us to change the job as needed.
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,Job description - ✔✔a summary of the tasks, duties, and responsibilities that are
associated with a particular job
Job specification - ✔✔An outline of minimum qualifications that a potential employee
must possess to be successful at that job in terms of the knowledge, skills, abilities, and
other characteristics.
Forecasting - ✔✔The process of predicting both our labor demand and labor supply for
the different jobs in an organization.
Forecast - ✔✔The goal of a(n) ___________ is to determine whether we expect a labor
surplus or shortage.
Recruiting - ✔✔The process of finding and attracting new employees.
Internal recruiting - ✔✔using existing employees to fill vacancies within the
organization.
External recruiting - ✔✔is the process of finding and attracting potential employees
from outside the organization
Initial - ✔✔We determine whether or not an applicant meets the minimum
requirements for a job using ______________ assessment methods?
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, Structured interviews - ✔✔Standardized process of interviewing in which candidates
are evaluated based on a pre-determined list of questions that are asked of all
candidates.
Situational interview questions - ✔✔Questions of a hypothetical nature designed to
understand a candidate's future behavior.
Behavioral interview questions - ✔✔Questions about a candidate's past experiences to
understand how they have previously behaved.
Unstructured interviews - ✔✔Conversational style of interviewing in which the
questions and process are fluid.
Contingent - ✔✔At which stage of the selection process would a drug test take place?
Discretionary - ✔✔During which stage are we trying to distinguish between job
finalists?
Training - ✔✔An organization's efforts to give employees the knowledge or skills to
better do their current job.
Development - ✔✔Improving employee's knowledge and skills for jobs they might hold
with the organization in the future.
Performance management - ✔✔how organizations make sure employees are doing
what is needed and working toward organizational goals
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