DISCLAIMER
THE DOCUMENT CONTAINS PORTFOLIO OF EVIDENCE
QUESTIONS AND ANSWERS WITH THE APPLICATION OF
THE CASE STUDY FOR ORG4801 2025 JAN/FEB
EXAMINATION. THIS DOCUMENT IS IDEAL FOR
EXAMINATION PREPARATION.
,2025 ORG4801 POE ANSWERS 2025 ORG4801 POE ANSWERS
Contents
Question 1 [20] ........................................................................................................... 4
According to the case study, the Trust formulated a business development and
sustainability strategy to embrace a ‘New Future’. Considering this initiative, identify
and discuss the specific source of change. Your discussion should be informed by
relevant theory and supported by practical examples from the case study. (10) .... 4
1.2 Read the case study and then, using Nadler and Tushman’s (1995) typology of
organisational change, identify and critically discuss the type of change taking place
at the Trust. Your discussion should be informed by relevant theory and supported
by practical examples from the case study. (10) ..................................................... 5
Question 2 [20] ........................................................................................................... 6
2.1 To improve its market visibility, the Trust invested in online systems. Consider
this undertaking and then critically analyse how the Trust’s failure to adopt and
deploy digital infrastructure could affect its market position. Your analysis should be
informed by relevant theory and be substantiate. (10) ............................................ 6
2.2 To become an organisation of the future, the Trust digitised its workflow and
various support systems. Critically evaluate what benefits the Trust would derive
from such an undertaking. Your evaluation should be based on relevant theory and
be substantiated. (10) ............................................................................................. 8
Question 3 [20] ......................................................................................................... 10
3.1 Because of the challenges it encountered, the Trust resorted to innovating for
the future, a process that involved establishing a new unit and rebranding with the
help of experts and developers. Considering this undertaking, evaluate the factors
the Trust had to consider when selecting interventions. Your discussion should be
informed by relevant theory and be substantiated. (10) ........................................ 10
3.2 As a strategic intervention to give effect to the Trust’s ‘New Future’ and ensure
its sustainability, those leading the change developed a business development and
sustainability strategy. Given that sustainability depends on organisational
resilience, critically discuss how the Trust can develop adaptive capacity. Your
discussion should be informed by relevant theory and be substantiated. (10) ...... 13
Question 4 [20] ......................................................................................................... 15
, 2025 ORG4801 POE ANSWERS 2025 ORG4801 POE ANSWERS
4.1 The case study indicates that the Trust had enormous research data in the form
of monitoring and evaluation reports accumulated over the years. Identify and
discuss the method they used to collect this data. Your discussion should be
informed by relevant theory and supported by practical examples from the case
study. (10) ............................................................................................................. 15
4.2 According to the case study, the UK Department for International Development’s
withdrawal of financial support for the Trust ‘was a shock to the system’. Considering
the disruptive nature of the event, advise the Trust on information requirements
when confronted by big-bang disruptions. Your discussion should be informed by
relevant theory and be substantiated. (10) ........................................................... 18
Question 5 [20] ......................................................................................................... 22
5.1 To realise its ‘New Future’ through the change initiative, the case study indicates
that the Trust embarked on communication and media campaigns. Considering the
importance of communication in change initiatives, identify and discuss the factors
to which those driving the initiative should pay attention. Your discussion should be
informed by relevant theory and be substantiated. (10) ........................................ 22
5.2 According to the case study, pivoting to a ‘New Future’ proved challenging for
the Trust, with organisational members having to overcome their ideological
blockages and change their view of the old Trust. Against this background, discuss
how the Trust would overcome or reduce resistance to change and support
organisational members affected by the change. Your discussion should be
informed by relevant theory and be substantiated. (10) ........................................ 24
Bibliography ............................................................................................................. 28