Derived from job context and include pay and other material benefits as well as such
matters as working conditions and management style.
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Extrinsic rewards
,Analyse existing process.
Develop and test different theories, identify the key variables and root causes.
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Analyse (DMAIC - Six Sigma)
Hold a high share of low growth, mature market.
They generate more cash than they incur, and so can finance the growth of rising stars
and question marks.
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Cash Cows (BCG Matrix)
The measures which are used to assess whether or not an organisation is achieving its
critical success factors (CSFs). Effective KPIs focus on the processes and activities which
are most important for achieving strategic objectives and performance targets.
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Key performance indicators (KPIs)
How well a company performs, given its asset base.
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Profitability
Define the scope of the project.
Identify customer requirements, clarify the problem, and set goals.
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Define (DMAIC - Six Sigma)
Measures will often focus on quality, delivery time, performance and service.
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Customer Perspective (Balanced Scorecard)
This model suggests that results and detriments should be viewed by the six dimensions
which include:
1. Financial performance.
2. Competitive performance.
3. Quality which can be in relation to reliability, courtesy, competence and availability.
4. Resource utilisation where resources are being used to create outputs.
5. Flexibility where the ability to deliver at the right time in response to customer needs
to be measured.
6. Innovation where developing new products or services to find new, more affective
ways of satisfying customer needs will be measured.
, The dimensions of performance should be set according to the following standards:
Ownership, achievement and equity.
Achievement of standards should be supported by the board:
Clarity, motivation and control ability.
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Fitzgerald and Moon
The difference between the fixed production overhead incurred and the fixed total
production overhead absorbed.
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Fixed production overhead total variance
Measures will include improving key internal processes and creating value for customers.
Measures will often focus on the amount of innovation and success of innovation, and
also achieving long-term targets for improving business processes.
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Innovation and Learning Perspective (Balanced Scorecard)
matters as working conditions and management style.
Give this one a try later!
Extrinsic rewards
,Analyse existing process.
Develop and test different theories, identify the key variables and root causes.
Give this one a try later!
Analyse (DMAIC - Six Sigma)
Hold a high share of low growth, mature market.
They generate more cash than they incur, and so can finance the growth of rising stars
and question marks.
Give this one a try later!
Cash Cows (BCG Matrix)
The measures which are used to assess whether or not an organisation is achieving its
critical success factors (CSFs). Effective KPIs focus on the processes and activities which
are most important for achieving strategic objectives and performance targets.
Give this one a try later!
Key performance indicators (KPIs)
How well a company performs, given its asset base.
,Give this one a try later!
Profitability
Define the scope of the project.
Identify customer requirements, clarify the problem, and set goals.
Give this one a try later!
Define (DMAIC - Six Sigma)
Measures will often focus on quality, delivery time, performance and service.
Give this one a try later!
Customer Perspective (Balanced Scorecard)
This model suggests that results and detriments should be viewed by the six dimensions
which include:
1. Financial performance.
2. Competitive performance.
3. Quality which can be in relation to reliability, courtesy, competence and availability.
4. Resource utilisation where resources are being used to create outputs.
5. Flexibility where the ability to deliver at the right time in response to customer needs
to be measured.
6. Innovation where developing new products or services to find new, more affective
ways of satisfying customer needs will be measured.
, The dimensions of performance should be set according to the following standards:
Ownership, achievement and equity.
Achievement of standards should be supported by the board:
Clarity, motivation and control ability.
Give this one a try later!
Fitzgerald and Moon
The difference between the fixed production overhead incurred and the fixed total
production overhead absorbed.
Give this one a try later!
Fixed production overhead total variance
Measures will include improving key internal processes and creating value for customers.
Measures will often focus on the amount of innovation and success of innovation, and
also achieving long-term targets for improving business processes.
Give this one a try later!
Innovation and Learning Perspective (Balanced Scorecard)
