100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached 4.2 TrustPilot
logo-home
Summary

Samenvatting - supply chain management english II (sem 1)

Rating
5,0
(1)
Sold
1
Pages
22
Uploaded on
16-01-2025
Written in
2023/2024

Summary of all subject matter seen SCM English II (sem 1) Lecturer: Anne-Marie De Clercq

Institution
Course










Whoops! We can’t load your doc right now. Try again or contact support.

Written for

Institution
Study
Course

Document information

Uploaded on
January 16, 2025
Number of pages
22
Written in
2023/2024
Type
Summary

Subjects

Content preview

English for logistics I :
1) VISITING THE WAREHOUSE:

Greeting visitors:

Important etiquette when greeting visitors:

 Introducing yourself
o Hello, I’m [name]
o I’m a/the [function]
 Introducing an extern person
o I would like you to meet [name]
o This is [name]
 Asking about the trip
o How was your flight?
o Did you have any trouble finding us?
o What brings you to [location]?
 Offering
o Would you like something to drink?
o Do you need to freshen up after your trip?

!! Opm. GPS = Global Position System !!

Showing visitors round:

Acronyms in logistics:

Acronyms Full name in English Full name in Dutch
SKU Stock Keeping Unit Artikelnummer
WMS Wearhouse Management system Magazijnbeheersysteem
LIFO Last in First out Laatst in eerst uit
FIFO First in First out Eerst in eerst uit
B/L Bill of Lading Connossement
ETA Estimated time of arrival Verwachte aankomsttijd
TEU Twenty Food Equivalent unit Standaardmaat voor containers van
verschillende capaciteit
OEM Original Equipment Fabrikanten die computeronderdelen
Manufacturers maken die andere fabrikanten in hun
computers zetten
AWB Air Waybill Luchtvrachtbrief
FTL Full Truck Load Volle Vrachtwagenlading
LTL Less than Truck Load Minder dan Vrachtwagenlading
CoO Certificate of Origin Oorsprongsbewijs
RFID Radio Frequency Identification Radiofrequentie-identificatie
HGV Heavy goods vehicle Zwaar Goederen Voertuig

A warehouse fl oor plan (of the conversation):

Floor plan Vertaling
Loading bay Laadperron
Receiving area Ontvangstgebied
Shipping area Verzendgebied
Staging area Rekvrije zone die zicht voor de laadperrons
bevindt en waar goederen tijdelijk op de
vloer worden geplaatst in afwachting van

, transport naar een locatie
Freezer store Vriezer opslag
Refrigerated store Gekoelde opslag
Crossdocking area Zone waar producten meteen bij het lossen
weer verzonden worden, zonder dat deze in
het magazijn gestald worden
Ambient temperature store Opslagruimte voor omgevingstemperatuur

Warehouse functions in a stockholding warehouse:




Receiving:

This process includes the unloading of incoming transport, the checking against purchase
orders and the registering the goods in the computer system. It may also include unpacking or
repacking of the goods and/or quality checks. After these processes, goods are stored in
warehouses.

Reserve storage:

Goods are normally stored in the reserve or back-up storage area (= largest space in
warehouses). This area has most of the warehouse inventory in identifiable locations. If
necessary, the goods from the reserve storage are moved directly to marshalling.

Order picking:

When an order is received from a customer, the goods must be picked up from the warehouse
in the correct quantity and at the right time. An order contains several order lines, each line
requires a certain quantity of a specific product:

 Order line for a full load (eg pallet)  Order can be picked up directly in the reserve storage
 Order line for a less than full load (eg boxes)  Order can be picked up in the order picking
 Order line for small quantities  Order can be picked up in de consolidated area (=
combination of the reserve and picking stock)

Sortation:

, For small orders, it can be efficient to group them together with a number of orders and threat
them as one order. In this case the picked batch should be sorted for shipment in an individual
order.

Collation, added value services and packing:

Goods must be collected and (usually) packed into complete customer orders ready for
transport. (Example: Goods can be taken to a packing station, where they are boxed. They can
be packed in stretch or shrink wrap on wooden pallets.) This process may also involve the final
production postponement services and value-added services such as kitting and labelling.

Marshalling and dispatch:

Goods are marshalled to form vehicle loads in the dispatch area and are then loaded on to
departing vehicles for further transport to the next “node” of the supply chain.

General view of the floor area usage in a warehouse:

 Reserve storage = Largest area
 Reserve storage = Height section of the building
 Picking/packing = Thes are sometimes combined
 Picking/packing = Large floor area
 Goods In/Out/Marshalling = Large floor area
 Added value activities = Small piece, because this an
dd integral part of the picking and packing activities




Verb/noun collocations warehouse areas:

Verb/noun collocations Vertaling

To fill Orders Vervullen van Bestellingen
To pick Orders Verzamelen van Bestellingen

To stack Pallets Stapelen van Pallets
To tag Pallets Labelen van Pallets

To palletize Items Palletiseren van Artikelen
To scan Items Scannen van Artikelen

To load Trailers Laden van Aanhangwagens
To unload Trailers Lossen van Aanhangwagens

To receive Deliveries Ontvangen van Leveringen
To receive Confirmation Ontvangen van Bevestiging

Storage systems:

The difference between racking and shelving:

 Shelving is used for lighter items, such as boxes of paper or small hardware
 Racking is used for heavier items, such as pallets of supplies or large machinery

Describing warehouse processes:
R133,19
Get access to the full document:

100% satisfaction guarantee
Immediately available after payment
Both online and in PDF
No strings attached

Get to know the seller
Seller avatar
annabeldehooghe
5,0
(1)

Reviews from verified buyers

Showing all reviews
10 months ago

5,0

1 reviews

5
1
4
0
3
0
2
0
1
0
Trustworthy reviews on Stuvia

All reviews are made by real Stuvia users after verified purchases.

Get to know the seller

Seller avatar
annabeldehooghe Hogeschool Gent
Follow You need to be logged in order to follow users or courses
Sold
3
Member since
10 months
Number of followers
0
Documents
25
Last sold
8 months ago

5,0

1 reviews

5
1
4
0
3
0
2
0
1
0

Recently viewed by you

Why students choose Stuvia

Created by fellow students, verified by reviews

Quality you can trust: written by students who passed their exams and reviewed by others who've used these notes.

Didn't get what you expected? Choose another document

No worries! You can immediately select a different document that better matches what you need.

Pay how you prefer, start learning right away

No subscription, no commitments. Pay the way you're used to via credit card or EFT and download your PDF document instantly.

Student with book image

“Bought, downloaded, and aced it. It really can be that simple.”

Alisha Student

Frequently asked questions