QI 102 Questions And Answers 100%
Correct
The Model for Improvement begins with three questions designed to clarify the following
concepts: Aims, measures, changes
An orthopedic clinic in a busy metropolitan area would like to improve its patient scheduling
process. More specifically, the clinic wants to improve its efficiency and the satisfaction of its
patients.
Applying the Model for Improvement to the clinic's improvement goal, which of the following is
the most reasonable aim statement? Increase the number of patients reporting they are
"very satisfied" with the clinic's scheduling by 50 percent within six months.
After assembling a team and working through the three questions of the Model for Improvement,
the orthopedic clinic decides to implement an automated reminder phone call 24 hours prior to
each clinical appointment. The clinic's improvement team hopes that this small change will
improve scheduling.
What is the team's next step? Test their change plan using the PDSA cycle.
The orthopedic clinic plans the change to improve scheduling, and then it carries out a small test
of change with three patients on Tuesday morning. What's the next thing the clinic's
improvement team should do? Measure to see if the change led to improvement.
, QI 102 Questions And Answers 100%
Correct
When trying to improve a process, one reason to use PDSA cycles rather than a more traditional
version of the scientific method (such as a randomized, controlled trial) is that: Both C
and D
Having a clear aim statement is important in quality improvement work because: Aim
statements provide a clear and specific goal for the organization to reach.
Brenda, an emergency room nurse, notes that there seems to be a significant delay between the
ordering and the administration of pain medications in her department. She decides to conduct a
small improvement project to reduce this delay and obtains the support of the charge nurse (head
nurse).
Which of the following is the most effective aim statement for this project? Within three
months, the emergency department will administer all pain medications within 45 minutes of
order time.
The charge nurse in the emergency room asks Brenda to assemble a team to improve the delivery
of pain medication. As she considers who to place on the team, Brenda should: Review
the aim statement to make sure the team includes representatives of all processes affected by the
team's aim.
Correct
The Model for Improvement begins with three questions designed to clarify the following
concepts: Aims, measures, changes
An orthopedic clinic in a busy metropolitan area would like to improve its patient scheduling
process. More specifically, the clinic wants to improve its efficiency and the satisfaction of its
patients.
Applying the Model for Improvement to the clinic's improvement goal, which of the following is
the most reasonable aim statement? Increase the number of patients reporting they are
"very satisfied" with the clinic's scheduling by 50 percent within six months.
After assembling a team and working through the three questions of the Model for Improvement,
the orthopedic clinic decides to implement an automated reminder phone call 24 hours prior to
each clinical appointment. The clinic's improvement team hopes that this small change will
improve scheduling.
What is the team's next step? Test their change plan using the PDSA cycle.
The orthopedic clinic plans the change to improve scheduling, and then it carries out a small test
of change with three patients on Tuesday morning. What's the next thing the clinic's
improvement team should do? Measure to see if the change led to improvement.
, QI 102 Questions And Answers 100%
Correct
When trying to improve a process, one reason to use PDSA cycles rather than a more traditional
version of the scientific method (such as a randomized, controlled trial) is that: Both C
and D
Having a clear aim statement is important in quality improvement work because: Aim
statements provide a clear and specific goal for the organization to reach.
Brenda, an emergency room nurse, notes that there seems to be a significant delay between the
ordering and the administration of pain medications in her department. She decides to conduct a
small improvement project to reduce this delay and obtains the support of the charge nurse (head
nurse).
Which of the following is the most effective aim statement for this project? Within three
months, the emergency department will administer all pain medications within 45 minutes of
order time.
The charge nurse in the emergency room asks Brenda to assemble a team to improve the delivery
of pain medication. As she considers who to place on the team, Brenda should: Review
the aim statement to make sure the team includes representatives of all processes affected by the
team's aim.
