Management A Practical Introduction
9th Edition by Angelo Kinicki and Williams
Chapters 1-16 Covered
,TABLE OF CONTENT V V
PART 1 V
Introduction
1 The Exceptional Manager: What You Do, How You Do It
V V V V V V V V V V
2 Management Theory: Essential Background for the Successful Manager
V V V V V V V V
PART 2 V
The Environment of Management
V V V
3 The Manager’s Changing Work Environment and Ethical Responsibilities: Doing the
V V V V V V V V V V V
Right Thing V
4 Global Management: Managing across Borders
V V V V V
PART 3 V
Planning
5 Planning: The Foundation of Successful Management
V V V V V V
6 Strategic Management: How Exceptional Managers Realize a Grand Design
V V V V V V V V V
Learning Module: Entrepreneurship
V V
7 Individual and Group Decision Making: How Managers Make Things Happen
V V V V V V V V V V
PART 4 V
Organizing
8 Organizational Culture, Structure, and Design: Building Blocks of the Organization
V V V V V V V V V V
9 Human Resource Management: Getting the Right People for Managerial Success
V V V V V V V V V V
10 Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manag
V V V V V V V V V V
er
PART 5 V
,Leading
11 Managing Individual Differences and Behavior: Supervising People as People
V V V V V V V V V
12 Motivating Employees: Achieving Superior Performance in the Workplace
V V V V V V V V
13 Groups and Teams: Increasing Cooperation, Reducing Conflict
V V V V V V V
14 Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader
V V V V V V V V V V V V
15 Interpersonal and Organizational Communication: Mastering the Exchange of Informat
V V V V V V V V V
ion
PART 6V
Controlling
16 Control Systems and Quality Management: Techniques for Enhancing Organizational E
V V V V V V V V V V
ffectiveness
, Chapter 1. The Exceptional Manager: What You Do, How
V V V V V V V V V
You Do It
V V
TRUE/FALSEV-VWriteV'T'VifVtheVstatementVisVtrueVandV'F'VifVtheVstatementVisVfalse.
1) AtVtimes,VtoVbeVefficientVinVmanagementVmeansVNOTVusingVresourcesVinVtheVmostVcost
-VeffectiveVway.
⊚ true
⊚ false
2) OrganizationsVcanVgainVaVcompetitiveVadvantageVsimplyVbyVmatchingVtheirVcompetitionVin
VtermsVofVcuttingVcostsVandVresponsivenessVtoVemployees.
⊚ true
⊚ false
3) InnovationVinVbusinessVisVdefinedVasVseekingVwaysVtoVdeliverVlessVcostlyVgoodsVbutVi
nVsimilarVways,VmaintainingVemployeeVmorale.
⊚ true
⊚ false