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COM1502 –– CORRECT ANSWERS IN BOLD
1. An attitude is …
a. related to a value, because it involves morals and ethics.
b. not a learned reaction, but something you are born with.
c. something that influences our behaviour in the public sphere of life.
d. something that cannot be conveyed by nonverbal communication only.
e. concerned with a positive or negative evaluation of someone or
something.
2. Apply the Johari window and the principles of self-disclosure to the
following scenario and decide which pane of the Johari window reflects your
limited knowledge about yourself. Your colleagues, previously friendly, seem to
keep a physical distance from you. You are upset about this. You then approach
one of them and ask her whether she knows of any reason for their behaviour.
She tells you that they have spoken among themselves about your perfume
being much too strong. Your lack of knowledge about yourself reflects the
..........pane in the Johari window model. a. unknown
b. hidden
c. blind
d. open
e. missing
3. Goffman refers to the roles that we play during the course of a day, and
the masks that we put on for each of these roles, as ... a. persona.
b. impressions.
c. self-concept.
d. staging.
e. scripts.
4. Leadership is defined as …
a. a person with the ability to influence the members of a group.
b. any behaviour that facilitates group task accomplishment.
c. bringing about changes in the attitudes and actions of others.
d. being able to guide people to accept certain viewpoints.
e. the pointing out of the advantages and disadvantages of projects.
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5. Neo and Kabelo have been married for 12 years. Neo has been honest by
telling Kabelo about her romantic past, her fears and her ambitions, yet Kabelo
does not reciprocate. In fact he gets very angry when Neo asks him about his
past. She told him several times that he should learn to control his temper.
Which Johari window is illustrated in this scenario? (a) Neo and Kabelo have
large open windows. (b) Neo's hidden window is smaller than Kabelo's
hidden window. (c) Kabelo's hidden window is larger than his blind
window. (d) Kabelo's blind window and hidden window are large. (e)
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Kabelo's blind window is large and his open window is large. (f) Neo's open
window is large and her hidden window is small. a. (b) (c) (d)
b. (a) (d) (f)
c. (b) (d) (f)
d. (c) (e) (f)
e. (b) (c) (f)
6. Advertising an organisation’s products or services is an example
of ……… organisational communication. a. internal
b. lateral
c. downward
d. external
e. upward
7. A conservative elderly man reads a newspaper and sees a job being
advertised. He dresses himself as well as he can and goes for the job interview
in the type of clothing traditionally used for job interviews. In his eagerness to
find employment he overlooks the fact that the job being advertised, is one at a
record company, called “Wild Records”. When the interview takes place, both
parties to the communication encounter seem to be shocked by the physical
appearance of the other. The elderly man is dressed in a suit and tie, whilst the
interviewer is dressed in all black leathers and covered in tattoos. What, in terms
of perceptual inaccuracies, could this shock most probably be ascribed to?
a. emotional state
b. self-fulfilling prophecies
c. stereotypes
d. the halo effect
e. lack of empathy
8. I want my audience to know what the three basic steps in preventative dicine
are, is an example of a .......... for an informative speech. a. specific purpose
b. subject area
c. main point
d. general purpose
e. topic statement
Downloaded by Vincent kyalo ()
Downloaded by Vincent kyalo ()
, lOMoAR cPSD| 48803696
COM1502 –– CORRECT ANSWERS IN BOLD
1. An attitude is …
a. related to a value, because it involves morals and ethics.
b. not a learned reaction, but something you are born with.
c. something that influences our behaviour in the public sphere of life.
d. something that cannot be conveyed by nonverbal communication only.
e. concerned with a positive or negative evaluation of someone or
something.
2. Apply the Johari window and the principles of self-disclosure to the
following scenario and decide which pane of the Johari window reflects your
limited knowledge about yourself. Your colleagues, previously friendly, seem to
keep a physical distance from you. You are upset about this. You then approach
one of them and ask her whether she knows of any reason for their behaviour.
She tells you that they have spoken among themselves about your perfume
being much too strong. Your lack of knowledge about yourself reflects the
..........pane in the Johari window model. a. unknown
b. hidden
c. blind
d. open
e. missing
3. Goffman refers to the roles that we play during the course of a day, and
the masks that we put on for each of these roles, as ... a. persona.
b. impressions.
c. self-concept.
d. staging.
e. scripts.
4. Leadership is defined as …
a. a person with the ability to influence the members of a group.
b. any behaviour that facilitates group task accomplishment.
c. bringing about changes in the attitudes and actions of others.
d. being able to guide people to accept certain viewpoints.
e. the pointing out of the advantages and disadvantages of projects.
Downloaded by Vincent kyalo ()
, lOMoAR cPSD| 48803696
5. Neo and Kabelo have been married for 12 years. Neo has been honest by
telling Kabelo about her romantic past, her fears and her ambitions, yet Kabelo
does not reciprocate. In fact he gets very angry when Neo asks him about his
past. She told him several times that he should learn to control his temper.
Which Johari window is illustrated in this scenario? (a) Neo and Kabelo have
large open windows. (b) Neo's hidden window is smaller than Kabelo's
hidden window. (c) Kabelo's hidden window is larger than his blind
window. (d) Kabelo's blind window and hidden window are large. (e)
Downloaded by Vincent kyalo ()
, lOMoAR cPSD| 48803696
Kabelo's blind window is large and his open window is large. (f) Neo's open
window is large and her hidden window is small. a. (b) (c) (d)
b. (a) (d) (f)
c. (b) (d) (f)
d. (c) (e) (f)
e. (b) (c) (f)
6. Advertising an organisation’s products or services is an example
of ……… organisational communication. a. internal
b. lateral
c. downward
d. external
e. upward
7. A conservative elderly man reads a newspaper and sees a job being
advertised. He dresses himself as well as he can and goes for the job interview
in the type of clothing traditionally used for job interviews. In his eagerness to
find employment he overlooks the fact that the job being advertised, is one at a
record company, called “Wild Records”. When the interview takes place, both
parties to the communication encounter seem to be shocked by the physical
appearance of the other. The elderly man is dressed in a suit and tie, whilst the
interviewer is dressed in all black leathers and covered in tattoos. What, in terms
of perceptual inaccuracies, could this shock most probably be ascribed to?
a. emotional state
b. self-fulfilling prophecies
c. stereotypes
d. the halo effect
e. lack of empathy
8. I want my audience to know what the three basic steps in preventative dicine
are, is an example of a .......... for an informative speech. a. specific purpose
b. subject area
c. main point
d. general purpose
e. topic statement
Downloaded by Vincent kyalo ()
