2025 ETA CPP TEST WITH 350 REAL
EXAM QUESTIONS AND CORRECT
ANSWERS/ LATEST ETA CPP EXAM 2025
PREP QS AND ANSWERS(BRAND NEW!)
How is a merchant's effective rate calculated?
a. Discount rate x average ticket
b. Sum of Qualified, Mid- and Non-Qualified fees
c. Total fees divided by total sales
d. Number of transactions x transaction fee
c. Total fees divided by total sales
What does surcharge / bill back mean on a merchant's statement?
a. Mid and Non-Qualified Fees
b. Total sales
c. Monthly processing fee
d. Discount rate
a. Mid and Non-Qualified Fees
On a merchant statement, how would you determine if the merchant is being billed
on Interchange Plus, tiered pricing or a bundled rate program?
a. Look at the discount rates section
b. Add up all transaction fees
c. Calculate non-qualified fees
d. Look at all monthly fees
a. Look at the discount rates section
How can a merchant's charge per authorization be determined when the amount
appearing on the statement is the total for all authorizations?
a. Add up all the fees and divide by sales volume
b. Total sales divided by average ticket
c. Authorization fees divided by number of transactions for each card typed.
Discount fees divided by average ticket
pg. 1
,c. Authorization fees divided by number of transactions for each card type
How would a $79 annual fee get converted into basis points (bps), for a merchant
that processes $10,000 a month in sales volume?
a. Divide 79 by 10,000 x 12
b. Divide 79 by 12 and divide by monthly sales
c. Multiply 79 by 12 months, then divide by 10,000
d. Multiple 79 by the discount rate
b. Divide 79 by 12 and divide by monthly sales
Which of the following is a benefit to pricing a merchant on an Interchange Plus
program verses a tiered rate program?
a. Full cost disclosure
b. More detailed volume reporting
c. Mid and Non-Qualified fees are detailed
d. Flat rate for all fees
A. Full cost disclosure
What is tiered pricing?
a. Processing fees charged at different volume tiers
b. Interchange rates grouped into major categories for simpler pricing
c. Swiped, non-swiped and debit fee totals
d. Processing fees charged by card type
b. Interchange rates grouped into major categories for simpler pricing
Which of the following would use a Micros terminal?
a. An e-commerce merchant
b. A wireless merchant
c. An international merchant
d. A restaurant merchant
d. A restaurant merchant
What is a host capture?
a. Authorized transactions are captured on approval and settled on processors
system
b. The definition for an internet gateway used by e-commerce merchants
c. How ATM debit and EBT transactions are processed
d. Terminal stores approved transaction in batch for settlement at days end
pg. 2
,a. Authorized transactions are captured on approval and settled on processors
system
What is terminal capture?
a. POS device authorized each card type and sends approval to merchant
b. Transaction approved by processor then captured in memory in terminal for
batch settlement
c. Terminal is downloaded for all merchant processing parameters
d. POS transaction is swiped and authorized electronically
b. Transaction approved by processor then captured in memory in terminal for
batch settlement
What is a gateway?
a. Software needed to connect POS devices and peripherals together
b. The connection between the host processor and terminal at the merchant site
c. A web-based virtual terminal that connects to major processors for browser
based and e-commerce transactions
d. Name for merchant's front-end processing platform
c. A web-based virtual terminal that connects to major processors for browser
based and e-commerce transactions
What purpose does a gateway serve for a merchant?
a. To process transactions originating from a website or shopping cart
b. To use a POS terminal over the Internet or Wi-Fi network
c. To connect to a new processor network and control fraud
d. To convert from a dial up to an internet-based terminal
a. To process transactions originating from a website or shopping cart
What is the correct term for a number used to identify the merchant during
processing of daily transactions, rejects, adjustment, chargebacks, and end-of-
month processing fees?
a. Terminal Identification Number
b. Automated Clearing House Number
c. Merchant Identification Number
d. Demand Deposit Number
c. Merchant Identification Number
pg. 3
, What is the most efficient way for a merchant to process other than via a phone
line?
a. A laptop
b. IP or ethernet processing
c. Fax
d. Voice authorization
b. IP or ethernet processing
What is the best method to communicate with a merchant?
a. Text
b. Facebook
c. Leave a note on their account
d. Email
d. Email
Which one of the following relationships is NOT important to the success of
retaining a merchant account?
a. Customer service
b. Mail carrier
c. Risk management
d. Technical support
b. Mail carrier
Which of the following is NOT an important component of a merchant processing
statement?
a. Header information
b. Deposit summary
c. Surcharges
d. Tips on how to save money
d. Tips on how to save money
Which of the following methods of processing uses a secure web server that
provides and interface for merchant websites and shopping carts that require real-
time transaction processing?
a. Mobile solutions
b. Landline terminal
pg. 4
EXAM QUESTIONS AND CORRECT
ANSWERS/ LATEST ETA CPP EXAM 2025
PREP QS AND ANSWERS(BRAND NEW!)
How is a merchant's effective rate calculated?
a. Discount rate x average ticket
b. Sum of Qualified, Mid- and Non-Qualified fees
c. Total fees divided by total sales
d. Number of transactions x transaction fee
c. Total fees divided by total sales
What does surcharge / bill back mean on a merchant's statement?
a. Mid and Non-Qualified Fees
b. Total sales
c. Monthly processing fee
d. Discount rate
a. Mid and Non-Qualified Fees
On a merchant statement, how would you determine if the merchant is being billed
on Interchange Plus, tiered pricing or a bundled rate program?
a. Look at the discount rates section
b. Add up all transaction fees
c. Calculate non-qualified fees
d. Look at all monthly fees
a. Look at the discount rates section
How can a merchant's charge per authorization be determined when the amount
appearing on the statement is the total for all authorizations?
a. Add up all the fees and divide by sales volume
b. Total sales divided by average ticket
c. Authorization fees divided by number of transactions for each card typed.
Discount fees divided by average ticket
pg. 1
,c. Authorization fees divided by number of transactions for each card type
How would a $79 annual fee get converted into basis points (bps), for a merchant
that processes $10,000 a month in sales volume?
a. Divide 79 by 10,000 x 12
b. Divide 79 by 12 and divide by monthly sales
c. Multiply 79 by 12 months, then divide by 10,000
d. Multiple 79 by the discount rate
b. Divide 79 by 12 and divide by monthly sales
Which of the following is a benefit to pricing a merchant on an Interchange Plus
program verses a tiered rate program?
a. Full cost disclosure
b. More detailed volume reporting
c. Mid and Non-Qualified fees are detailed
d. Flat rate for all fees
A. Full cost disclosure
What is tiered pricing?
a. Processing fees charged at different volume tiers
b. Interchange rates grouped into major categories for simpler pricing
c. Swiped, non-swiped and debit fee totals
d. Processing fees charged by card type
b. Interchange rates grouped into major categories for simpler pricing
Which of the following would use a Micros terminal?
a. An e-commerce merchant
b. A wireless merchant
c. An international merchant
d. A restaurant merchant
d. A restaurant merchant
What is a host capture?
a. Authorized transactions are captured on approval and settled on processors
system
b. The definition for an internet gateway used by e-commerce merchants
c. How ATM debit and EBT transactions are processed
d. Terminal stores approved transaction in batch for settlement at days end
pg. 2
,a. Authorized transactions are captured on approval and settled on processors
system
What is terminal capture?
a. POS device authorized each card type and sends approval to merchant
b. Transaction approved by processor then captured in memory in terminal for
batch settlement
c. Terminal is downloaded for all merchant processing parameters
d. POS transaction is swiped and authorized electronically
b. Transaction approved by processor then captured in memory in terminal for
batch settlement
What is a gateway?
a. Software needed to connect POS devices and peripherals together
b. The connection between the host processor and terminal at the merchant site
c. A web-based virtual terminal that connects to major processors for browser
based and e-commerce transactions
d. Name for merchant's front-end processing platform
c. A web-based virtual terminal that connects to major processors for browser
based and e-commerce transactions
What purpose does a gateway serve for a merchant?
a. To process transactions originating from a website or shopping cart
b. To use a POS terminal over the Internet or Wi-Fi network
c. To connect to a new processor network and control fraud
d. To convert from a dial up to an internet-based terminal
a. To process transactions originating from a website or shopping cart
What is the correct term for a number used to identify the merchant during
processing of daily transactions, rejects, adjustment, chargebacks, and end-of-
month processing fees?
a. Terminal Identification Number
b. Automated Clearing House Number
c. Merchant Identification Number
d. Demand Deposit Number
c. Merchant Identification Number
pg. 3
, What is the most efficient way for a merchant to process other than via a phone
line?
a. A laptop
b. IP or ethernet processing
c. Fax
d. Voice authorization
b. IP or ethernet processing
What is the best method to communicate with a merchant?
a. Text
b. Facebook
c. Leave a note on their account
d. Email
d. Email
Which one of the following relationships is NOT important to the success of
retaining a merchant account?
a. Customer service
b. Mail carrier
c. Risk management
d. Technical support
b. Mail carrier
Which of the following is NOT an important component of a merchant processing
statement?
a. Header information
b. Deposit summary
c. Surcharges
d. Tips on how to save money
d. Tips on how to save money
Which of the following methods of processing uses a secure web server that
provides and interface for merchant websites and shopping carts that require real-
time transaction processing?
a. Mobile solutions
b. Landline terminal
pg. 4
