Agent Oversight routinely monitors the third-party secret shopper surveillance program. -
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Correct Answers True
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What report(s) are available on Aetna Producer World?
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a.Medicare Book of Business Report l l l l
b.Commission Reports l
c.Licensing Report l
d.Pending Application Report l l
e.All of the above - Correct Answers All of the above
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Failure to respond within the required timeframe to Aetna or CMS requests for information
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l may result in suspension or termination of an agent, broker, or producer's ability to market,
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l sell, and receive commissions. - Correct Answers True
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What are the requirements you need to complete in order to be ready to sell?
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a. Pass the Aetna Individual Medicare certification process for the product(s) you intend to
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sell
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b. New producers need to complete contracting when onboarding
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c. Current producers need to maintain their licenses and meet our requirements
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d. You must actively verify your RTS status
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e. All of the above - Correct Answers All of the above
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l There are three ways to verify your ready-to-sell status. - Correct Answers True
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You must verify with us that you're "ready to sell." You can view your ready to sell status using
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our interactive map on Producer World or you can contact your recruiter or Aetna Medicare
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Broker Services.
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You can receive commission for any sale that results from an unreported marketing/sales
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l event. - Correct Answers False l ll l llll
Producers may only use CMS and Aetna-approved marketing materials that have been
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l created by our marketing team, approved by us, and filed with CMS by us when discussing
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l Aetna Individual Medicare plans. - Correct Answers True
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You must direct all requests to cancel, withdraw, or terminate enrollment applications to the
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l same location where the application was originally submitted or call the Member Services
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l number on the member ID card. - Correct Answers True l l l l l l ll l llll