,Table mof mContents
Part m1: mIntroduction
Chapter m1: mWhat mIs mOrganizational
mBehavior? mPart m2: mThe mIndividual
Chapter m2: mDiversity min mOrganizations
mChapter m3: mAttitudes mand mJob
mSatisfaction m
Chapter m4: mEmotions mand mMoods
m Chapter m5: mPersonality mand mValues
Chapter m6: mPerception mand mIndividual mDecision mMaking
mChapter m7: mMotivation mConcepts
Chapter m8: mMotivation: mFrom mConcepts mto mApplications
mPart m3: mThe mGroup
Chapter m9: mFoundations mof mGroup mBehavior
mChapter m10: mUnderstanding mWork mTeams
mChapter m11: mCommunication
Chapter m12: mLeadership
mChapter m13: mPower mand
mPolitics
Chapter m14: mConflict mand mNegotiation
mPart m4: mThe mOrganization mSystem
Chapter m15: mFoundations mof mOrganization mStructure
mChapter m16: mOrganizational mCulture
Chapter m17: mHuman mResource mPolicies mand mPractices
mChapter m18: mOrganizational mChange mand mStress
mManagement
,Organizational mBehavior, m15e m(Robbins/Judge)
mChapter m1 m What mIs mOrganizational mBehavior?
1) are mdefined mas mpeople mwho moversee mthe mactivities mof mothers mand mwho mare mresponsible mfor
mattaining mgoals min morganizations.
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices
mAnswer: mB
2) Sally mMitchell mworks mas ma mmanager mat man menvironmental morganization. mShe mis mcurrently mworking mon ma
mglobal mwarming mproject mand mdecides mwhat mtasks mrelated mto mcreating mawareness mabout mthe missue mneed mto mbe
mdone. mIn maddition, mshe mis malso mdeciding mwhich mmembers mof mher mteam mwill mwork mon mengaging mwith mthe
mpublic mand mwhich mwill mwork mon mlobbying mwith mthe mgovernment. mShe mis malso massigning mpeople mas mteam
mmembers mto mensure mthat mtasks mare mundertaken mon mtime. mWhich mof mthe mfollowing mcategories mof mfunctions mis
mMitchell mundertaking?
A) planning
B) organizing
C) scrutinizing
D) controlling
E) envisioning
mAnswer: mB
3) Johanna mReid, ma mcampaign mmanager mat ma mchild mrights morganization, mrecently mstarted mworking mon man
milliteracy mproject. mDuring mthe mproject, mshe mneeds mto mmotivate mteam mmembers mto mattain mtheir mproject
mmilestones mand mdirect mthem mthrough mdifferent mphases mof mthe mproject. mWhich mof mthe mfollowing mkinds mof
mfunctions mwill mthese mtasks mbe mcovered munder?
A) planning
B) organizing
C) scrutinizing
D) evaluating
E) leading
mAnswer:
mE
4) Lesley mTorres mis ma mproject mmanager mfor mthe mcampaign m"Action magainst mDeforestation min mIndonesia".
mShe mrecently mfaced ma mglitch mwhen mthe mcampaign mcould mnot mbe mlaunched mpublicly maccording mto mschedule.
mTorres mmonitored mthe mschedule mto mfind mthe mcause mof mthe mdelay, mbefore mspeeding mup mthe mimplementation
mprocess mby mallocating mmore mmembers mfor mthe mimplementation mphase. mBy mdoing mthis, mwhich mof mthe
mfollowing mfunctions mis mshe mperforming?
A) controlling
B) planning
C) formulating
D) leading
E) organizing
, Answer: m A
5) Which mof mthe mfollowing mfunctions mdo mmanagers mundertake mas mpart mof mplanning mfunctions?
A) defining man morganization's mgoals
B) implementing mstrategies mfor machieving mgoals
C) executing mplans mto mintegrate mactivities
D) accomplishing mgoals mof ma mproject
E) employing mstrategies mtomcoordinate
mtasks mAnswer: m A
6) According mto mHenry mMintzberg, ma mfactory msupervisor mgiving ma mgroup mof mhigh mschool mstudents ma mtour mof
mthe mplant mmay mbe mtermed mas ma .
A) leader
B) figurehead
C) resource mallocator
D) negotiator
E) disturbance mhandler
mAnswer: mB
7) Ellen mOrtiz mworks mas ma msales mmanager mat ma mtelecom mfirm. mThe mcompany mhas mrecently mlaunched ma mnew
mproduct min mthe mmarket. mHer mwork min mthe mnext mfew mweeks minvolves msharing mknowledge mabout mthe mproduct
mwith mher mteam mmembers. mShe mwill malso mneed mto minspire mthem mto mreach mtheir msales mtargets, mand mclarify many
mdoubts mabout mthe mnew mproduct. mWhich mof mthe mfollowing mroles mis mOrtiz mplaying?
A) leader
B) liaison
C) disseminator
D) spokesperson
E) negotiator
mAnswer: m A
8) Regina mGeorge mworks mas ma mcampaign mmanager min ma mnot-for-profit morganization min mHampshire. mFor mthe
mupcoming mcampaign magainst mgenetic mengineering, mshe mis mnetworking mwith mmanagers mwho mare mworking mon
mthe missue mof mfood msafety. mThrough mher mnetwork mof mcontacts, mshe mstrives mto mgain minformation mabout mthe
mstakeholders min mthe mfood mindustry mand mother mlobby mgroups. mWhich mof mthe mfollowing mroles mis mGeorge mmost
mlikely mto mbe mplaying maccording mto mMintzberg's mclassification mof mmanagerial mroles?
A) figurehead
B) leader
C) liaison
D) entrepreneur
E) resource
mallocator mAnswer:
mC
9) Annette mSimpson mworks mfor ma mfashion mhouse min mParis mand mis mpreparing mfor mthe mcompany's mupcoming
mline mof mwinter mclothing. mShe mis mcurrently mresearching monline mto mknow mwhat mis min mvogue mthis mseason. mIn
maddition, mshe mis malso mnetworking mwith mcontacts mfrom mthe mpress mand mfashion mmagazine meditors mto munderstand
mthe mchanging mtastes mof mconsumers. mWhich mof mthe mfollowing mroles mis mSimpson mplaying maccording mto
mMintzberg's mclassification mof mmanagerial mroles?
A) figurehead
B) leader
C) symbol mhead
D) monitor
E) spokesperson
Part m1: mIntroduction
Chapter m1: mWhat mIs mOrganizational
mBehavior? mPart m2: mThe mIndividual
Chapter m2: mDiversity min mOrganizations
mChapter m3: mAttitudes mand mJob
mSatisfaction m
Chapter m4: mEmotions mand mMoods
m Chapter m5: mPersonality mand mValues
Chapter m6: mPerception mand mIndividual mDecision mMaking
mChapter m7: mMotivation mConcepts
Chapter m8: mMotivation: mFrom mConcepts mto mApplications
mPart m3: mThe mGroup
Chapter m9: mFoundations mof mGroup mBehavior
mChapter m10: mUnderstanding mWork mTeams
mChapter m11: mCommunication
Chapter m12: mLeadership
mChapter m13: mPower mand
mPolitics
Chapter m14: mConflict mand mNegotiation
mPart m4: mThe mOrganization mSystem
Chapter m15: mFoundations mof mOrganization mStructure
mChapter m16: mOrganizational mCulture
Chapter m17: mHuman mResource mPolicies mand mPractices
mChapter m18: mOrganizational mChange mand mStress
mManagement
,Organizational mBehavior, m15e m(Robbins/Judge)
mChapter m1 m What mIs mOrganizational mBehavior?
1) are mdefined mas mpeople mwho moversee mthe mactivities mof mothers mand mwho mare mresponsible mfor
mattaining mgoals min morganizations.
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices
mAnswer: mB
2) Sally mMitchell mworks mas ma mmanager mat man menvironmental morganization. mShe mis mcurrently mworking mon ma
mglobal mwarming mproject mand mdecides mwhat mtasks mrelated mto mcreating mawareness mabout mthe missue mneed mto mbe
mdone. mIn maddition, mshe mis malso mdeciding mwhich mmembers mof mher mteam mwill mwork mon mengaging mwith mthe
mpublic mand mwhich mwill mwork mon mlobbying mwith mthe mgovernment. mShe mis malso massigning mpeople mas mteam
mmembers mto mensure mthat mtasks mare mundertaken mon mtime. mWhich mof mthe mfollowing mcategories mof mfunctions mis
mMitchell mundertaking?
A) planning
B) organizing
C) scrutinizing
D) controlling
E) envisioning
mAnswer: mB
3) Johanna mReid, ma mcampaign mmanager mat ma mchild mrights morganization, mrecently mstarted mworking mon man
milliteracy mproject. mDuring mthe mproject, mshe mneeds mto mmotivate mteam mmembers mto mattain mtheir mproject
mmilestones mand mdirect mthem mthrough mdifferent mphases mof mthe mproject. mWhich mof mthe mfollowing mkinds mof
mfunctions mwill mthese mtasks mbe mcovered munder?
A) planning
B) organizing
C) scrutinizing
D) evaluating
E) leading
mAnswer:
mE
4) Lesley mTorres mis ma mproject mmanager mfor mthe mcampaign m"Action magainst mDeforestation min mIndonesia".
mShe mrecently mfaced ma mglitch mwhen mthe mcampaign mcould mnot mbe mlaunched mpublicly maccording mto mschedule.
mTorres mmonitored mthe mschedule mto mfind mthe mcause mof mthe mdelay, mbefore mspeeding mup mthe mimplementation
mprocess mby mallocating mmore mmembers mfor mthe mimplementation mphase. mBy mdoing mthis, mwhich mof mthe
mfollowing mfunctions mis mshe mperforming?
A) controlling
B) planning
C) formulating
D) leading
E) organizing
, Answer: m A
5) Which mof mthe mfollowing mfunctions mdo mmanagers mundertake mas mpart mof mplanning mfunctions?
A) defining man morganization's mgoals
B) implementing mstrategies mfor machieving mgoals
C) executing mplans mto mintegrate mactivities
D) accomplishing mgoals mof ma mproject
E) employing mstrategies mtomcoordinate
mtasks mAnswer: m A
6) According mto mHenry mMintzberg, ma mfactory msupervisor mgiving ma mgroup mof mhigh mschool mstudents ma mtour mof
mthe mplant mmay mbe mtermed mas ma .
A) leader
B) figurehead
C) resource mallocator
D) negotiator
E) disturbance mhandler
mAnswer: mB
7) Ellen mOrtiz mworks mas ma msales mmanager mat ma mtelecom mfirm. mThe mcompany mhas mrecently mlaunched ma mnew
mproduct min mthe mmarket. mHer mwork min mthe mnext mfew mweeks minvolves msharing mknowledge mabout mthe mproduct
mwith mher mteam mmembers. mShe mwill malso mneed mto minspire mthem mto mreach mtheir msales mtargets, mand mclarify many
mdoubts mabout mthe mnew mproduct. mWhich mof mthe mfollowing mroles mis mOrtiz mplaying?
A) leader
B) liaison
C) disseminator
D) spokesperson
E) negotiator
mAnswer: m A
8) Regina mGeorge mworks mas ma mcampaign mmanager min ma mnot-for-profit morganization min mHampshire. mFor mthe
mupcoming mcampaign magainst mgenetic mengineering, mshe mis mnetworking mwith mmanagers mwho mare mworking mon
mthe missue mof mfood msafety. mThrough mher mnetwork mof mcontacts, mshe mstrives mto mgain minformation mabout mthe
mstakeholders min mthe mfood mindustry mand mother mlobby mgroups. mWhich mof mthe mfollowing mroles mis mGeorge mmost
mlikely mto mbe mplaying maccording mto mMintzberg's mclassification mof mmanagerial mroles?
A) figurehead
B) leader
C) liaison
D) entrepreneur
E) resource
mallocator mAnswer:
mC
9) Annette mSimpson mworks mfor ma mfashion mhouse min mParis mand mis mpreparing mfor mthe mcompany's mupcoming
mline mof mwinter mclothing. mShe mis mcurrently mresearching monline mto mknow mwhat mis min mvogue mthis mseason. mIn
maddition, mshe mis malso mnetworking mwith mcontacts mfrom mthe mpress mand mfashion mmagazine meditors mto munderstand
mthe mchanging mtastes mof mconsumers. mWhich mof mthe mfollowing mroles mis mSimpson mplaying maccording mto
mMintzberg's mclassification mof mmanagerial mroles?
A) figurehead
B) leader
C) symbol mhead
D) monitor
E) spokesperson
