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…
FordAlldChaptersdà
FundamentalsdofdHRdManagement,d9ed(Noe)
d Chapterd1d ManagingdHumandResources
1) Managersdanddeconomistsdtraditionallydhavedseendhumandresourcedmanagementdasdadsourced
ofd valuedtodtheirdorganizations.
Answer:d FALSE
Explanation:d Managersdanddeconomistsdtraditionallydhavedseendhumandresourcedmanagementd
asd adnecessarydexpensedratherdthandasdadsourcedofdvaluedtodtheirdorganizations.
Difficulty:d1dEasy
Topic:d Howd HRMd HelpsdtodBuilddadSustainabledCompetitivedAdvantage
LearningdObjective:d 01-
01dDefinedhumandresourcedmanagement,danddexplaindhowdHRMd contributesdtodandorganizatio
n'sdperformance.
Bloom's:d Rememberd AACS
B:d AnalyticaldThinking
Accessibility:d Keyboardd Navigation
2) Humandresourcesd cannotdbed imitated.
Answer:d TRUE
Explanation:d Humandresourcesdcannotdbedimitated.dTodimitatedhumandresourcesdatdadhigh-
d performingdcompetitor,donedwoulddhavedtodfiguredoutdwhichdemployeesdaredprovidingdthed a
dvantagedanddhow.dThendyoudwoulddhavedtodrecruitdpeopledwhodcanddodpreciselydthedsamedthi
ngd anddsetdupdthedsystemsdthatdenabledthosedpeopledtodimitatedyourdcompetitor.
Difficulty:d1dEasy
Topic:d Howd HRMd HelpsdtodBuilddadSustainabledCompetitivedAdvantage
LearningdObjective:d 01-
01dDefinedhumandresourcedmanagement,danddexplaindhowdHRMd contributesdtodandorganizatio
n'sdperformance.
Bloom's:d Rememberd AACS
B:d AnalyticaldThinking
Accessibility:d Keyboardd Navigation
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FordAlldChaptersdà
3) High-
performancedworkdsystemsdhavedbeendessentialdindmakingdorganizationsdstrongdenoughd todw
eatherdthedstormdofdadrecessiondanddremaindprofitabledwhendthedeconomydbeginsdtodexpandd a
fterdthedrecession.
Answer:d TRUE
Explanation:d High-
performancedworkdsystemsdhavedbeendessentialdindmakingdorganizationsd strongdenoughdtodwe
atherdthedstormdofdadrecentdrecessiondanddremaindprofitabledwhendthed economydslowlydbegins
dtodexpanddagain.dMaintainingdadhigh-
performancedworkdsystemd mayd includeddevelopmentdofdtrainingdprograms,drecruitmentdofdpeo
pledwithdnewdskilldsets,dandd establishmentdofdrewardsdfordsuchdbehaviorsdasdteamwork,dflexib
ility,danddlearning.
Difficulty:d1dEasy
Topic:d Howd HRMd HelpsdtodBuilddadSustainabledCompetitivedAdvantage
LearningdObjective:d 01-
01dDefinedhumandresourcedmanagement,danddexplaindhowdHRMd contributesdtodandorganizatio
n'sdperformance.
Bloom's:d Rememberd AACS
B:d AnalyticaldThinking
Accessibility:d Keyboardd Navigation
4) Nodtwod humandresourced departmentsd havedpreciselyd thedsamed rolesdandd responsibilities.
Answer:d TRUE
Explanation:d Nodtwodhumandresourceddepartmentsdhavedpreciselydthedsamedrolesdbecausedofd
differencesdindorganizationdsizesdanddcharacteristicsdofdthedworkforce,dthedindustry,dandd mana
gement'sdvalues.dManydHRdtasksdmaydbedperformeddbydsupervisorsdordothersdinsidedord outsid
edthedorganization.
Difficulty:d1dEasy
Topic:d Understandingd HumandResourcedManagement
LearningdObjective:d 01-
02dIdentifydthedresponsibilitiesdofdhumandresourceddepartments.d Bloom's:d Remember
AACSB:d AnalyticaldThinkingd Accessibili
ty:d KeyboarddNavigation
5) Andorganizationdmakesdselectionddecisionsdindorderdtodadddemployeesdtoditsdworkforce,dasdw
elld asdtodtransferdexistingdemployeesdtodnewdpositions.
Answer:d TRUE
Explanation:d Selectiondrefersdtodthedprocessdbydwhichdthedorganizationdattemptsdtodidentifyd a
pplicantsdwithdthednecessarydknowledge,dskills,dabilities,danddotherdcharacteristicsdthatdwilldhel
pd thedorganizationdachieveditsdgoals.dAndorganizationd makesdselectionddecisionsdindorderdtoda
ddd employeesdtoditsdworkforce,dasdwelldasdtodtransferdexistingdemployeesdtodnewdpositions.
Difficulty:d1dEasy
Topic:d Understandingd HumandResourcedManagement
LearningdObjective:d 01-
02dIdentifydthedresponsibilitiesdofdhumandresourceddepartments.d Bloom's:d Remember
AACSB:d AnalyticaldThinkingd Accessibili
ty:d KeyboarddNavigation
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FordAlldChaptersdà
6) Establishingdanddadministeringdpersonneldpoliciesdallowsdadcompanydtodhandledproblematic
d situationsd mored fairlydandd objectivelydthand ifd itdaddresseddsuchd incidentsdondadcase-by-
casedbasis.
Answer:d TRUE
Explanation:d OrganizationsddependdondtheirdHRddepartmentdtodhelpdestablishdpoliciesdrelatedd
tod hiring,ddiscipline,dpromotions,danddbenefits.dEstablishingdanddadministeringdpersonneldpoli
ciesd allowsdthedcompanydtodhandledproblematicdsituationsdmoredfairlydanddobjectivelydthandif
ditd addresseddsuchdincidentsdondadcase-by-casedbasis.
Difficulty:d2dMedium
Topic:d ThedRoledofdHumandResourcedManagers
LearningdObjective:d 01-
02dIdentifydthedresponsibilitiesdofdhumandresourceddepartments.d Bloom's:d Understand
AACSB:d Analyticald Thinking
Accessibility:d Keyboardd Navigation
7) Whendadpersondevaluatingdperformancedisdnotdfamiliardwithdtheddetailsdofdadjob,doutcomesdt
endd todbedeasierdtodevaluatedthandspecificdbehaviors.
Answer:d TRUE
Explanation:d Thedhumandresourceddepartmentdmaydbedresponsibledforddevelopingdordobtainin
gd questionnairesdanddotherddevicesdfordmeasuringdperformance.dThedperformancedmeasuresdm
ayd emphasizedobservabledbehaviors,dunobservabledbehaviors,dordboth.dWhendadpersondevaluat
ingd performancedisdnotdfamiliardwithdtheddetailsdofdadjob,doutcomesdtenddtodbedeasierdtodevalu
atedthand specificdbehaviors.dThedevaluationdmaydfocusdondthedshortdtermdordlongdtermdanddon
dindividuald employeesdordgroups.
Difficulty:d2dMedium
Topic:d ThedRoledofdHumandResourcedManagers
LearningdObjective:d 01-
02dIdentifydthedresponsibilitiesdofdhumandresourceddepartments.d Bloom's:d Understand
AACSB:d AnalyticaldThinkingd Accessibili
ty:d KeyboarddNavigation
8) Humandresourcedmanagementdrequiresdthedabilitydtodcommunicatedthroughdadvarietyd
ofd channels.
Answer:d TRUE
Explanation:d Fordemployeesdtodcomplydwithdpoliciesdindandorganization,dtheydhavedtodknowda
ndd understanddthedpolicies.dTherefore,dhumandresourcedmanagementdrequiresdthedabilitydtod c
ommunicatedthroughdadvarietydofdchannels.dExamplesdincludedteachingdpoliciesdbydgivingd pre
sentationsdatdmeetings,dpostingddocumentsdonline,dwritingde-
maildmessages,danddsettingdupd social-mediadpagesdfordemployees.
Difficulty:d2dMedium
Topic:d ThedRoledofdHumandResourcedManagers
LearningdObjective:d 01-
02dIdentifydthedresponsibilitiesdofdhumandresourceddepartments.d Bloom's:d Understand
AACSB:d AnalyticaldThinkingd Accessibili
ty:d KeyboarddNavigation
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FordAlldChaptersdà
9) Humand resourced managementd isd increasinglyd becomingd ad purelyd administratived function.
Answer:d FALSE
Explanation:d Atdonedtime,dhumandresourcedmanagementdwasdprimarilydandadministratived fun
ction.dAsdmoredorganizationsdhavedcomedtodappreciatedthedsignificancedofdhighlydskilledd hum
andresources,dhowever,dmanydhumandresourceddepartmentsdhavedtakendondad moredactivedroled
indsupportingdandorganization'sdstrategy.
Difficulty:d1dEasy
Topic:d Understandingd HumandResourcedManagement
LearningdObjective:d 01-
02dIdentifydthedresponsibilitiesdofdhumandresourceddepartments.d Bloom's:d Remember
AACSB:d Analyticald Thinking
Accessibility:d Keyboardd Navigation
10) Evidence-
baseddHRdrefersdtodthedpracticedofdinitiatingddisciplinarydactiondagainstdemployeesd onlydindth
edpresencedofdcleardandddemonstrabledproofdofdundesirabledbehavior.
Answer:d FALSE
Explanation:d Evidence-
baseddhumandresourcedrefersdtoddemonstratingdthatdhumandresourced practicesdhavedadposi
tivedinfluencedondadcompany'sdprofitsdordkeydstakeholdersd(employees,d customers,dcomm
unity,dshareholders).
Difficulty:d1dEasy
Topic:d Understandingd HumandResourcedManagement
LearningdObjective:d 01-
02dIdentifydthedresponsibilitiesdofdhumandresourceddepartments.d Bloom's:d Remember
AACSB:d AnalyticaldThinkingd Accessibili
ty:d KeyboarddNavigation
11) Indorganizationsdwithdsustainabledstrategies,dthedHRddepartmentsdfocusdondemploy
eed developmentdanddempowermentdratherdthandshort-termdcosts.
Answer:d TRUE
Explanation:d Indandorganizationdwithdadsustainabledstrategy,dhumandresourceddepartmentsdfocu
sd ondemployeeddevelopmentdanddempowermentdratherdthandshort-termdcosts,dondlong-
termdplanningd ratherdthandsmoothdturnoverdanddoutsourcing,danddondjusticedanddfairnessdoverd
short-termdprofits.d Difficulty:d1dEasy
Topic:d Howd HRMd HelpsdtodBuilddadSustainabledCompetitivedAdvantage
LearningdObjective:d 01-
02dIdentifydthedresponsibilitiesdofdhumandresourceddepartments.d Bloom's:d Remember
AACSB:d AnalyticaldThinkingd Accessibili
ty:d KeyboarddNavigation
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FordAlldChaptersdà
FundamentalsdofdHRdManagement,d9ed(Noe)
d Chapterd1d ManagingdHumandResources
1) Managersdanddeconomistsdtraditionallydhavedseendhumandresourcedmanagementdasdadsourced
ofd valuedtodtheirdorganizations.
Answer:d FALSE
Explanation:d Managersdanddeconomistsdtraditionallydhavedseendhumandresourcedmanagementd
asd adnecessarydexpensedratherdthandasdadsourcedofdvaluedtodtheirdorganizations.
Difficulty:d1dEasy
Topic:d Howd HRMd HelpsdtodBuilddadSustainabledCompetitivedAdvantage
LearningdObjective:d 01-
01dDefinedhumandresourcedmanagement,danddexplaindhowdHRMd contributesdtodandorganizatio
n'sdperformance.
Bloom's:d Rememberd AACS
B:d AnalyticaldThinking
Accessibility:d Keyboardd Navigation
2) Humandresourcesd cannotdbed imitated.
Answer:d TRUE
Explanation:d Humandresourcesdcannotdbedimitated.dTodimitatedhumandresourcesdatdadhigh-
d performingdcompetitor,donedwoulddhavedtodfiguredoutdwhichdemployeesdaredprovidingdthed a
dvantagedanddhow.dThendyoudwoulddhavedtodrecruitdpeopledwhodcanddodpreciselydthedsamedthi
ngd anddsetdupdthedsystemsdthatdenabledthosedpeopledtodimitatedyourdcompetitor.
Difficulty:d1dEasy
Topic:d Howd HRMd HelpsdtodBuilddadSustainabledCompetitivedAdvantage
LearningdObjective:d 01-
01dDefinedhumandresourcedmanagement,danddexplaindhowdHRMd contributesdtodandorganizatio
n'sdperformance.
Bloom's:d Rememberd AACS
B:d AnalyticaldThinking
Accessibility:d Keyboardd Navigation
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FordAlldChaptersdà
3) High-
performancedworkdsystemsdhavedbeendessentialdindmakingdorganizationsdstrongdenoughd todw
eatherdthedstormdofdadrecessiondanddremaindprofitabledwhendthedeconomydbeginsdtodexpandd a
fterdthedrecession.
Answer:d TRUE
Explanation:d High-
performancedworkdsystemsdhavedbeendessentialdindmakingdorganizationsd strongdenoughdtodwe
atherdthedstormdofdadrecentdrecessiondanddremaindprofitabledwhendthed economydslowlydbegins
dtodexpanddagain.dMaintainingdadhigh-
performancedworkdsystemd mayd includeddevelopmentdofdtrainingdprograms,drecruitmentdofdpeo
pledwithdnewdskilldsets,dandd establishmentdofdrewardsdfordsuchdbehaviorsdasdteamwork,dflexib
ility,danddlearning.
Difficulty:d1dEasy
Topic:d Howd HRMd HelpsdtodBuilddadSustainabledCompetitivedAdvantage
LearningdObjective:d 01-
01dDefinedhumandresourcedmanagement,danddexplaindhowdHRMd contributesdtodandorganizatio
n'sdperformance.
Bloom's:d Rememberd AACS
B:d AnalyticaldThinking
Accessibility:d Keyboardd Navigation
4) Nodtwod humandresourced departmentsd havedpreciselyd thedsamed rolesdandd responsibilities.
Answer:d TRUE
Explanation:d Nodtwodhumandresourceddepartmentsdhavedpreciselydthedsamedrolesdbecausedofd
differencesdindorganizationdsizesdanddcharacteristicsdofdthedworkforce,dthedindustry,dandd mana
gement'sdvalues.dManydHRdtasksdmaydbedperformeddbydsupervisorsdordothersdinsidedord outsid
edthedorganization.
Difficulty:d1dEasy
Topic:d Understandingd HumandResourcedManagement
LearningdObjective:d 01-
02dIdentifydthedresponsibilitiesdofdhumandresourceddepartments.d Bloom's:d Remember
AACSB:d AnalyticaldThinkingd Accessibili
ty:d KeyboarddNavigation
5) Andorganizationdmakesdselectionddecisionsdindorderdtodadddemployeesdtoditsdworkforce,dasdw
elld asdtodtransferdexistingdemployeesdtodnewdpositions.
Answer:d TRUE
Explanation:d Selectiondrefersdtodthedprocessdbydwhichdthedorganizationdattemptsdtodidentifyd a
pplicantsdwithdthednecessarydknowledge,dskills,dabilities,danddotherdcharacteristicsdthatdwilldhel
pd thedorganizationdachieveditsdgoals.dAndorganizationd makesdselectionddecisionsdindorderdtoda
ddd employeesdtoditsdworkforce,dasdwelldasdtodtransferdexistingdemployeesdtodnewdpositions.
Difficulty:d1dEasy
Topic:d Understandingd HumandResourcedManagement
LearningdObjective:d 01-
02dIdentifydthedresponsibilitiesdofdhumandresourceddepartments.d Bloom's:d Remember
AACSB:d AnalyticaldThinkingd Accessibili
ty:d KeyboarddNavigation
2
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…
FordAlldChaptersdà
6) Establishingdanddadministeringdpersonneldpoliciesdallowsdadcompanydtodhandledproblematic
d situationsd mored fairlydandd objectivelydthand ifd itdaddresseddsuchd incidentsdondadcase-by-
casedbasis.
Answer:d TRUE
Explanation:d OrganizationsddependdondtheirdHRddepartmentdtodhelpdestablishdpoliciesdrelatedd
tod hiring,ddiscipline,dpromotions,danddbenefits.dEstablishingdanddadministeringdpersonneldpoli
ciesd allowsdthedcompanydtodhandledproblematicdsituationsdmoredfairlydanddobjectivelydthandif
ditd addresseddsuchdincidentsdondadcase-by-casedbasis.
Difficulty:d2dMedium
Topic:d ThedRoledofdHumandResourcedManagers
LearningdObjective:d 01-
02dIdentifydthedresponsibilitiesdofdhumandresourceddepartments.d Bloom's:d Understand
AACSB:d Analyticald Thinking
Accessibility:d Keyboardd Navigation
7) Whendadpersondevaluatingdperformancedisdnotdfamiliardwithdtheddetailsdofdadjob,doutcomesdt
endd todbedeasierdtodevaluatedthandspecificdbehaviors.
Answer:d TRUE
Explanation:d Thedhumandresourceddepartmentdmaydbedresponsibledforddevelopingdordobtainin
gd questionnairesdanddotherddevicesdfordmeasuringdperformance.dThedperformancedmeasuresdm
ayd emphasizedobservabledbehaviors,dunobservabledbehaviors,dordboth.dWhendadpersondevaluat
ingd performancedisdnotdfamiliardwithdtheddetailsdofdadjob,doutcomesdtenddtodbedeasierdtodevalu
atedthand specificdbehaviors.dThedevaluationdmaydfocusdondthedshortdtermdordlongdtermdanddon
dindividuald employeesdordgroups.
Difficulty:d2dMedium
Topic:d ThedRoledofdHumandResourcedManagers
LearningdObjective:d 01-
02dIdentifydthedresponsibilitiesdofdhumandresourceddepartments.d Bloom's:d Understand
AACSB:d AnalyticaldThinkingd Accessibili
ty:d KeyboarddNavigation
8) Humandresourcedmanagementdrequiresdthedabilitydtodcommunicatedthroughdadvarietyd
ofd channels.
Answer:d TRUE
Explanation:d Fordemployeesdtodcomplydwithdpoliciesdindandorganization,dtheydhavedtodknowda
ndd understanddthedpolicies.dTherefore,dhumandresourcedmanagementdrequiresdthedabilitydtod c
ommunicatedthroughdadvarietydofdchannels.dExamplesdincludedteachingdpoliciesdbydgivingd pre
sentationsdatdmeetings,dpostingddocumentsdonline,dwritingde-
maildmessages,danddsettingdupd social-mediadpagesdfordemployees.
Difficulty:d2dMedium
Topic:d ThedRoledofdHumandResourcedManagers
LearningdObjective:d 01-
02dIdentifydthedresponsibilitiesdofdhumandresourceddepartments.d Bloom's:d Understand
AACSB:d AnalyticaldThinkingd Accessibili
ty:d KeyboarddNavigation
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FordAlldChaptersdà
9) Humand resourced managementd isd increasinglyd becomingd ad purelyd administratived function.
Answer:d FALSE
Explanation:d Atdonedtime,dhumandresourcedmanagementdwasdprimarilydandadministratived fun
ction.dAsdmoredorganizationsdhavedcomedtodappreciatedthedsignificancedofdhighlydskilledd hum
andresources,dhowever,dmanydhumandresourceddepartmentsdhavedtakendondad moredactivedroled
indsupportingdandorganization'sdstrategy.
Difficulty:d1dEasy
Topic:d Understandingd HumandResourcedManagement
LearningdObjective:d 01-
02dIdentifydthedresponsibilitiesdofdhumandresourceddepartments.d Bloom's:d Remember
AACSB:d Analyticald Thinking
Accessibility:d Keyboardd Navigation
10) Evidence-
baseddHRdrefersdtodthedpracticedofdinitiatingddisciplinarydactiondagainstdemployeesd onlydindth
edpresencedofdcleardandddemonstrabledproofdofdundesirabledbehavior.
Answer:d FALSE
Explanation:d Evidence-
baseddhumandresourcedrefersdtoddemonstratingdthatdhumandresourced practicesdhavedadposi
tivedinfluencedondadcompany'sdprofitsdordkeydstakeholdersd(employees,d customers,dcomm
unity,dshareholders).
Difficulty:d1dEasy
Topic:d Understandingd HumandResourcedManagement
LearningdObjective:d 01-
02dIdentifydthedresponsibilitiesdofdhumandresourceddepartments.d Bloom's:d Remember
AACSB:d AnalyticaldThinkingd Accessibili
ty:d KeyboarddNavigation
11) Indorganizationsdwithdsustainabledstrategies,dthedHRddepartmentsdfocusdondemploy
eed developmentdanddempowermentdratherdthandshort-termdcosts.
Answer:d TRUE
Explanation:d Indandorganizationdwithdadsustainabledstrategy,dhumandresourceddepartmentsdfocu
sd ondemployeeddevelopmentdanddempowermentdratherdthandshort-termdcosts,dondlong-
termdplanningd ratherdthandsmoothdturnoverdanddoutsourcing,danddondjusticedanddfairnessdoverd
short-termdprofits.d Difficulty:d1dEasy
Topic:d Howd HRMd HelpsdtodBuilddadSustainabledCompetitivedAdvantage
LearningdObjective:d 01-
02dIdentifydthedresponsibilitiesdofdhumandresourceddepartments.d Bloom's:d Remember
AACSB:d AnalyticaldThinkingd Accessibili
ty:d KeyboarddNavigation
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