CIW Pre-Assessment questions with
complete solutions
What is the function of a CAPTCHA? - correct answer ✔✔A CAPTCHA (Completely Automated Public
Turing Test to Tell Computers and Humans Apart) is a test that uses a word-verification graphic designed
to differentiate humans from automated senders during online transactions. CAPTCHAs require that a
user view a distorted text image and then enter the text shown in the graphic into a form field before he
or she is allowed to proceed with a transaction. The distorted image is easily recognizable by humans,
but is a difficult challenge for a machine.
Cloud computing is software services that are provided over the Internet. Which of the following IT job
roles should be most familiar with cloud computing software, infrastructure and platform services? -
correct answer ✔✔Server administrators are responsible for designing, implementing, managing and
maintaining network servers, and associated applications and peripheral devices. Server administrators
must be familiar with cloud computing. Cloud computing is software services that are provided over the
Internet, rather than at a company site. For instance, in the past, companies had to have a server room
with Web, e-mail, file and database servers. These servers can now be located in the "cloud" (i.e., a
remote data center that is accessed over the Internet). Server administrators are needed to configure
and maintain these cloud servers. This can be done at the actual data center with rows of rack-mounted
blade servers, or virtually at your company's headquarters. Even if a company moves its IT services to the
cloud, someone has to configure, maintain and secure them.
Intranets and extranets can both be considered subsets of the Internet. Which statement best describes
the difference between intranets and extranets? - correct answer ✔✔An intranet is an internal, or in-
house, Web site and network used only by employees within a company. An extranet is an internal
network designed to provide access to selected external users, and is not available to the Internet public.
Extranets are an efficient way for business partners to share and exchange information. Customer
support tasks can also be performed using an extranet.
Stephen is creating video tutorials to sell his company's products. The target audience will consist of
company employees using primarily new computers with the Windows operating systems and Internet
Explorer 9. Stephen is debating whether to publish the videos using the MP4 or the OGG video format.
Both formats are compatible with the HTML5 video element, which he is using in his tutorials. Which of
the following would be a reason for Stephen to choose one format over the over? - correct answer
✔✔The MP4 video format is natively supported by Internet Explorer 9 and does not require a plug-in.
MP4 is not open-source and is not supported on all browsers. Ogg is an open-source video format and
requires a plug-in, but is not supported by all browsers. MP4 is proprietary. Windows Media Player and
, most Windows multimedia players do not natively support Ogg. However, you can load DirectShow
filters to decode Ogg in them.
Pretty Good Privacy (PGP) and Gnu Privacy Guard (GPG) are both used to encrypt: - correct answer
✔✔PGP and GPG encrypt the e-mail message and its attachments. However, neither encrypts the
authentication session (that is, your user name and password for signing on and for receiving and
sending mail) or the e-mail's Subject field. When you use the PGP and GPG encryption tools, you should
not include sensitive information in the Subject field.
In a business environment, in which situation would e-mail be more appropriate for communicating than
texting? - correct answer ✔✔With the advent of texting, many mobile phone users have questioned the
usefulness of e-mail. However, e-mail is still the de facto standard communication tool for business. The
benefits of using e-mail include the ability to include attachments; the ability write lengthy messages;
and having a paper trail, or e-mail thread, of your communications. Texting is often used between
employees for sending quick messages and alerts. For instance, if an employee is meeting with a
customer, the parties may text one another about their current location or if they are running late.
However, you would not send a business contract using a text message. Texting can be an alternative to
e-mail in business, but it is not a replacement.
You recently returned from a vacation and you want to share some photos with your co-workers. You
would like to share these photos via e-mail. What should you consider when attaching several high-
resolution photos to an e-mail message? - correct answer ✔✔High-resolution photos are usually subject
to large file sizes. Large file attachments can clog up e-mail servers or can be blocked if they are too large
by the receiving mail server.
Companies increasingly want to allow employees to share files directly without having to maintain
servers to provide FTP access. Which technology can companies use to maximize processing power while
protecting privacy and sensitive materials? - correct answer ✔✔Corporations are beginning to consider
P2P as a way for employees to share files directly, eliminating the cost and maintenance associated with
a centralized server. P2P allows companies to utilize the otherwise dormant processing power of each
employee's computer. In order to protect privacy and sensitive materials, companies will be able to
control access to information, and will be able to password-protect files. Many large corporations (such
as Intel, Amerada Hess and Boeing) have been using peer-to-peer technology to maximize processing
power and even eliminate the need for mainframes. SCP, S/FTP and FTPS all offer secure methods of
transferring files but still require the use of FTP servers.
When you sign in to your instant messaging (IM) service, your online status is advertised (or published)
to the people on your contacts list. What does this scenario represent? - correct answer ✔✔Presence
information is a status indicator that conveys a person's willingness and ability to engage in
complete solutions
What is the function of a CAPTCHA? - correct answer ✔✔A CAPTCHA (Completely Automated Public
Turing Test to Tell Computers and Humans Apart) is a test that uses a word-verification graphic designed
to differentiate humans from automated senders during online transactions. CAPTCHAs require that a
user view a distorted text image and then enter the text shown in the graphic into a form field before he
or she is allowed to proceed with a transaction. The distorted image is easily recognizable by humans,
but is a difficult challenge for a machine.
Cloud computing is software services that are provided over the Internet. Which of the following IT job
roles should be most familiar with cloud computing software, infrastructure and platform services? -
correct answer ✔✔Server administrators are responsible for designing, implementing, managing and
maintaining network servers, and associated applications and peripheral devices. Server administrators
must be familiar with cloud computing. Cloud computing is software services that are provided over the
Internet, rather than at a company site. For instance, in the past, companies had to have a server room
with Web, e-mail, file and database servers. These servers can now be located in the "cloud" (i.e., a
remote data center that is accessed over the Internet). Server administrators are needed to configure
and maintain these cloud servers. This can be done at the actual data center with rows of rack-mounted
blade servers, or virtually at your company's headquarters. Even if a company moves its IT services to the
cloud, someone has to configure, maintain and secure them.
Intranets and extranets can both be considered subsets of the Internet. Which statement best describes
the difference between intranets and extranets? - correct answer ✔✔An intranet is an internal, or in-
house, Web site and network used only by employees within a company. An extranet is an internal
network designed to provide access to selected external users, and is not available to the Internet public.
Extranets are an efficient way for business partners to share and exchange information. Customer
support tasks can also be performed using an extranet.
Stephen is creating video tutorials to sell his company's products. The target audience will consist of
company employees using primarily new computers with the Windows operating systems and Internet
Explorer 9. Stephen is debating whether to publish the videos using the MP4 or the OGG video format.
Both formats are compatible with the HTML5 video element, which he is using in his tutorials. Which of
the following would be a reason for Stephen to choose one format over the over? - correct answer
✔✔The MP4 video format is natively supported by Internet Explorer 9 and does not require a plug-in.
MP4 is not open-source and is not supported on all browsers. Ogg is an open-source video format and
requires a plug-in, but is not supported by all browsers. MP4 is proprietary. Windows Media Player and
, most Windows multimedia players do not natively support Ogg. However, you can load DirectShow
filters to decode Ogg in them.
Pretty Good Privacy (PGP) and Gnu Privacy Guard (GPG) are both used to encrypt: - correct answer
✔✔PGP and GPG encrypt the e-mail message and its attachments. However, neither encrypts the
authentication session (that is, your user name and password for signing on and for receiving and
sending mail) or the e-mail's Subject field. When you use the PGP and GPG encryption tools, you should
not include sensitive information in the Subject field.
In a business environment, in which situation would e-mail be more appropriate for communicating than
texting? - correct answer ✔✔With the advent of texting, many mobile phone users have questioned the
usefulness of e-mail. However, e-mail is still the de facto standard communication tool for business. The
benefits of using e-mail include the ability to include attachments; the ability write lengthy messages;
and having a paper trail, or e-mail thread, of your communications. Texting is often used between
employees for sending quick messages and alerts. For instance, if an employee is meeting with a
customer, the parties may text one another about their current location or if they are running late.
However, you would not send a business contract using a text message. Texting can be an alternative to
e-mail in business, but it is not a replacement.
You recently returned from a vacation and you want to share some photos with your co-workers. You
would like to share these photos via e-mail. What should you consider when attaching several high-
resolution photos to an e-mail message? - correct answer ✔✔High-resolution photos are usually subject
to large file sizes. Large file attachments can clog up e-mail servers or can be blocked if they are too large
by the receiving mail server.
Companies increasingly want to allow employees to share files directly without having to maintain
servers to provide FTP access. Which technology can companies use to maximize processing power while
protecting privacy and sensitive materials? - correct answer ✔✔Corporations are beginning to consider
P2P as a way for employees to share files directly, eliminating the cost and maintenance associated with
a centralized server. P2P allows companies to utilize the otherwise dormant processing power of each
employee's computer. In order to protect privacy and sensitive materials, companies will be able to
control access to information, and will be able to password-protect files. Many large corporations (such
as Intel, Amerada Hess and Boeing) have been using peer-to-peer technology to maximize processing
power and even eliminate the need for mainframes. SCP, S/FTP and FTPS all offer secure methods of
transferring files but still require the use of FTP servers.
When you sign in to your instant messaging (IM) service, your online status is advertised (or published)
to the people on your contacts list. What does this scenario represent? - correct answer ✔✔Presence
information is a status indicator that conveys a person's willingness and ability to engage in
