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ALL RIGHTS RESERVED.
LLPSD - FF1 Chapter 4 Exam Questions
And Answers
What should a call-taker do if a call comes in about an issue the fire department does not
handle?
a. Send the call to he back of teh queue and take it when there is no priority traffic
b. Politely inform the called that the fire department does not provide assistance for his or her
issue.
c. Advise the caller to call back on the nonemergency line.
d. Transfer, direct, or refer the caller to the appropriate agency. - Answers✔d. Transfer, direct,
or refer the caller to the appropriate agency
Which statement about telecommunication center voice recorders is correct?
a. The recordings are useful for review of the telecommunication center's performance.
b. Nondisclosure laws require destruction of recordings of routine traffic after 72 hours.
c. The units record only when manually activated by the telecommuicator.
d. The cordings are not discoverable for use in litigation. - Answers✔a. The recordings are
useful for review of the telecommunication center's performance.
What is the third step in the five-step process of receiving and dispatching an emergency call?
a. Classification and prioritization
b. Caller instruction
c. Unit selection
d. Unit notification - Answers✔a. Classification and prioritization (1. call receipt 2. location
validation 3. classification & prioritization 4. unit selection 5. dispatch)
Which NFPA standard contains a complete list of qualifications for telecommunicators?
a. 1071
, ©SIRJOEL EXAM SOLUTIONS 2024/2025
ALL RIGHTS RESERVED.
b. 1051
c. 1061
d. 1081 - Answers✔c. NFPA 1061
What is the term for communications center dispatchers?
a. Public afety answering technicians
b. 911 receptionists
c. Signals technicians
d. Telecommunicators - Answers✔d. Telecommunicators
What is the correct term for radio system permanently mounted in a building?
a. Repeater system
b. Land radio system
c. Base station
d. Transmitter - Answers✔c. Base station
What does the "D" stand for "CAD"?
a. Department
b. Disaster
c. Decision
d. Dispatch - Answers✔d. Dispatch
What does the "A" stand for in "PSAP"?
a. Answering
b. Alerting
c. Activating
d. Auxililary - Answers✔a. Answering
The generally accepted time for a unit to be dispatched after a communications center received
a call is _____ seconds or less.
a. 45
ALL RIGHTS RESERVED.
LLPSD - FF1 Chapter 4 Exam Questions
And Answers
What should a call-taker do if a call comes in about an issue the fire department does not
handle?
a. Send the call to he back of teh queue and take it when there is no priority traffic
b. Politely inform the called that the fire department does not provide assistance for his or her
issue.
c. Advise the caller to call back on the nonemergency line.
d. Transfer, direct, or refer the caller to the appropriate agency. - Answers✔d. Transfer, direct,
or refer the caller to the appropriate agency
Which statement about telecommunication center voice recorders is correct?
a. The recordings are useful for review of the telecommunication center's performance.
b. Nondisclosure laws require destruction of recordings of routine traffic after 72 hours.
c. The units record only when manually activated by the telecommuicator.
d. The cordings are not discoverable for use in litigation. - Answers✔a. The recordings are
useful for review of the telecommunication center's performance.
What is the third step in the five-step process of receiving and dispatching an emergency call?
a. Classification and prioritization
b. Caller instruction
c. Unit selection
d. Unit notification - Answers✔a. Classification and prioritization (1. call receipt 2. location
validation 3. classification & prioritization 4. unit selection 5. dispatch)
Which NFPA standard contains a complete list of qualifications for telecommunicators?
a. 1071
, ©SIRJOEL EXAM SOLUTIONS 2024/2025
ALL RIGHTS RESERVED.
b. 1051
c. 1061
d. 1081 - Answers✔c. NFPA 1061
What is the term for communications center dispatchers?
a. Public afety answering technicians
b. 911 receptionists
c. Signals technicians
d. Telecommunicators - Answers✔d. Telecommunicators
What is the correct term for radio system permanently mounted in a building?
a. Repeater system
b. Land radio system
c. Base station
d. Transmitter - Answers✔c. Base station
What does the "D" stand for "CAD"?
a. Department
b. Disaster
c. Decision
d. Dispatch - Answers✔d. Dispatch
What does the "A" stand for in "PSAP"?
a. Answering
b. Alerting
c. Activating
d. Auxililary - Answers✔a. Answering
The generally accepted time for a unit to be dispatched after a communications center received
a call is _____ seconds or less.
a. 45
