ACTUAL Questions And CORRECT
Answers
1. Anxiety
2. Defensive
3. Risk Behavior
4. Tension Reduction - CORRECT ANSWER - Crisis Development/Behavior Levels
1. Supportive
2. Directive
3. Physical Intervention
4. Therapeutic Rapport - CORRECT ANSWER - Staff Attitudes/Approaches
Anxiety - CORRECT ANSWER - A change in behavior
Supportive - CORRECT ANSWER - An empathic, nonjudgmental approach
Defensive - CORRECT ANSWER - Beginning to lose rationality
Directive - CORRECT ANSWER - Decelerating an escalating behavior
Risk Behavior - CORRECT ANSWER - Behaviors that may present a risk to self or others
Physical Intervention - CORRECT ANSWER - Disengagement and/or holding skills to
manage risk behavior
, Tension Reduction - CORRECT ANSWER - Decrease in physical and emotional energy
Therapeutic Rapport - CORRECT ANSWER - Re-establish communication
Proxemics - CORRECT ANSWER - Personal Space
Three Zones of Personal Space - CORRECT ANSWER - 1. Intimate
2. Personal
3. Social
Kinesics - CORRECT ANSWER - Body Language
Haptics - CORRECT ANSWER - Communication through touch
Supportive Stance - CORRECT ANSWER - Maintained by keeping a distance of one leg-
length from the from person and by remaining at an angle.
Reasons for a supportive stance - CORRECT ANSWER - 1. Helps us manage our
nonverbal behavior, supports our attempts to decelerate the situation, and reinforces Therapeutic
Rapport.
2. Communicates Respect, is Nonthreatening, Maintains Safety
Position - CORRECT ANSWER - Where we are in relation to others -- our orientation
Posture - CORRECT ANSWER - How we hold and move our body
Proximity - CORRECT ANSWER - Distance between individuals