Management exam (Questions &
Answers) Rated 100%
What are the five elements of the HR management process? - Answer-Planning,
organizing, staffing, leading, controlling
___ has the major objective of teaching employees about the organizations history,
culture and management practices - Answer-Socialization
In the ADDIE process, the A standards for Analysis. The analysis step - Answer-Is not
given enough careful attention in the desire to fix an obnoxious problem as quickly as
possible
Expectations for some positions may include financial impact of the position related to
___, ___, profitability or efficiency - Answer-Spending; revenue
Total compensation refers to - Answer-The sum of all direct financial earnings as well as
those that have indirect financial benefit
Many factors impact employee compensation. They do not normally include - Answer-
Anticipated career growth and promotions
Manager in all department essential deal with five elements: planning, organizing, ___,
leading, controlling - Answer-Staffing
Questions to be addressed during strategic HR recruitment and planning might include
except the following - Answer-What is our plan for downsizing employees?
Understanding organizational context and the external job market would be most helpful
in - Answer-the recruiting process
The job analysis leads to development of a - Answer-Position/job description
A primary goal of staffing on organization is both person-___fit and person-___fit -
Answer-Job;organization
Internal sources of recruitment include - Answer-Promotions and transfers
, Performance reviews are conducted - Answer-To provide performance feedback to all
employees, provide them with a formal opportunity to discuss their perspectives and
career goals as well as provide a basis for making compensation decisions
When assessing performance relative to standards - Answer-It is important to obtain
feedback from a variety of sources and include information about goals, behavior and
quality of work, i.e. not only find out what was done but how it got done
Constructive discharge is a(n) ___ practice used by employees - Answer-Legal
HR management serve a strategic role in most organizations because ___? - Answer-
Organizations are instituting HR practices aimed at gaining competitive advantage
through their employees
It is critical that Human Resource Management attends to ___ and ___ - Answer-
Strategic; operational issues
HR management is the process of developing and managing ____ - Answer-Formal and
informal systems to manage human talent within an organization in order to achieve
sustainable competitive advantage
The Fair Labor Standards Act (FLSA) - Answer-Addresses issues such as overtime pay
and minimum wage
Which of these is not a part of job evaluation - Answer-Performance reviews
An example of a non-exempt level employee would be a(n) - Answer-Teachers aid
Communications, as it relates to employees relations, often includes attention to having
an open-door policy and complete an up-to-date employee handbook. Other aspects
include - Answer-Using employee surveys and focus groups to understand employee
opinions and concerns
Ethical issues in the workplace should be viewed from the perspective of - Answer-
Individual and situational factors relevant to the particular issue under consideration
A simple model for making ethical decisions, begins with ___ and then ___ - Answer-
Recognizing a moral/ethical situation exists; making a moral/ethical judgement
One of the keys to success for employee discipline is to maintain a - Answer-Calm,
professional, and respectful approach by all parties
The term Employee Relations and the associated activities are very broad, but do not
include - Answer-Ensuring fair compensation practices