COB 300 OPERATIONS TEST 1
QUESTIONS AND ANSWERS
operations management - Answers -management of systems of processes that create
goods and services
processes - Answers -converting inputs to outputs
operations manager - Answers -who guides the system through decision making---- has
to make design and operating decisions
operations finance marketing - Answers -3 functions of business organizations
upper management processes - Answers -govern operation of the entire organization
operational processes - Answers -core processes that make up the value stream
supporting processes - Answers -support core processes
variation - Answers -can be disruptive to operations and supply chain
processes :additional costs, delays and shortages, poor quality, inefficient work systems
4 sources of variation - Answers -variety of goods and services being offered
structural variation in demand
random variation
assignable variation
physical model - Answers -looks like real life counterparts
schematic model - Answers -looks less like real life than physical model
mathematic - Answers -looks nothing like real life
ways businesses compete - Answers -identify consumer wants and needs
price and quality
advertising and promoition
product differentitation
flexibility
delivery time
QUESTIONS AND ANSWERS
operations management - Answers -management of systems of processes that create
goods and services
processes - Answers -converting inputs to outputs
operations manager - Answers -who guides the system through decision making---- has
to make design and operating decisions
operations finance marketing - Answers -3 functions of business organizations
upper management processes - Answers -govern operation of the entire organization
operational processes - Answers -core processes that make up the value stream
supporting processes - Answers -support core processes
variation - Answers -can be disruptive to operations and supply chain
processes :additional costs, delays and shortages, poor quality, inefficient work systems
4 sources of variation - Answers -variety of goods and services being offered
structural variation in demand
random variation
assignable variation
physical model - Answers -looks like real life counterparts
schematic model - Answers -looks less like real life than physical model
mathematic - Answers -looks nothing like real life
ways businesses compete - Answers -identify consumer wants and needs
price and quality
advertising and promoition
product differentitation
flexibility
delivery time
