Health Assessment Final JARVIS- Test
Questions & Answers
During an interview, the nurse states, "You mentioned having shortness of breath. Tell me more
about that." Which verbal skill is used with this statement?
a.Reflection
b.Facilitation
c.Direct question
d.Open-ended question Correct Ans-Answer: D
The open-ended question asks for narrative information. It states the topic to be discussed but
only in general terms. The nurse should use it to begin the interview, to introduce a new section
of questions, and whenever the person introduces a new topic.
A woman has just entered the emergency department after being battered by her husband. The
nurse needs to get some information from her to begin treatment. What is the best choice for
an opening phase of the interview with this patient?
a."Hello, Nancy, my name is Mrs. C."
,b."Hello, Mrs. H., my name is Mrs. C. It sure is cold today!"
c."Mrs. H., my name is Mrs. C. How are you?"
d."Mrs. H., my name is Mrs. C. I'll need to ask you a few questions about what happened."
Correct Ans-ANS: D
Address the person by using his or her surname. The nurse should introduce him or herself and
give the reason for the interview. Friendly small talk is not needed to build rapport.
The nurse is conducting an interview with a woman who has recently learned that she is
pregnant and who has come to the clinic today to begin prenatal care. The woman states that
she and her husband are excited about the pregnancy but have a few questions. She looks
nervously at her hands during the interview and sighs loudly. Considering the concept of
communication, which statement does the nurse know to be most accurate? The woman is:
a.Excited about her pregnancy but nervous about the labor.
b.Exhibiting verbal and nonverbal behaviors that do not match.
c.Excited about her pregnancy, but her husband is not and this is upsetting to her.
d.Not excited about her pregnancy but believes the nurse will negatively respond to her if she
states this. Correct Ans-ANS: B
,Communication is all behaviors, conscious and unconscious, verbal and nonverbal. All behaviors
have meaning. Her behavior does not imply that she is nervous about labor, upset by her
husband, or worried about the nurse's response.
Receiving is a part of the communication process. Which receiver is most likely to misinterpret a
message sent by a health care professional?
a.Well-adjusted adolescent who came in for a sports physical
b.Recovering alcoholic who came in for a basic physical examination
c.Man whose wife has just been diagnosed with lung cancer
d.Man with a hearing impairment who uses sign language to communicate and who has an
interpreter with him Correct Ans-ANS: C
The receiver attaches meaning determined by his or her experiences, culture, self-concept, and
current physical and emotional states. The man whose wife has just been diagnosed with lung
cancer may be experiencing emotions that affect his receiving.
In an interview, the nurse may find it necessary to take notes to aid his or her memory later.
Which statement is true regarding note-taking?
a. Note-taking may impede the nurse's observation of the patient's nonverbal behaviors.
, b. Note-taking allows the patient to continue at his or her own pace as the nurse records what is
said.
c. Note-taking allows the nurse to shift attention away from the patient, resulting in an
increased comfort level.
d.Note-taking allows the nurse to break eye contact with the patient, which may increase his or
her level of comfort. Correct Ans-ANS: A
The use of history forms and note-taking may be unavoidable. However, the nurse must be
aware that note-taking during the interview has disadvantages. It breaks eye contact too often
and shifts the attention away from the patient, which diminishes his or her sense of importance.
Note-taking may also interrupt the patient's narrative flow, and it impedes the observation of
the patient's nonverbal behavior.
The nurse asks, "I would like to ask you some questions about your health and your usual daily
activities so that we can better plan your stay here." This question is found at the __________
phase of the interview process.
a.Summary
b.Closing
Questions & Answers
During an interview, the nurse states, "You mentioned having shortness of breath. Tell me more
about that." Which verbal skill is used with this statement?
a.Reflection
b.Facilitation
c.Direct question
d.Open-ended question Correct Ans-Answer: D
The open-ended question asks for narrative information. It states the topic to be discussed but
only in general terms. The nurse should use it to begin the interview, to introduce a new section
of questions, and whenever the person introduces a new topic.
A woman has just entered the emergency department after being battered by her husband. The
nurse needs to get some information from her to begin treatment. What is the best choice for
an opening phase of the interview with this patient?
a."Hello, Nancy, my name is Mrs. C."
,b."Hello, Mrs. H., my name is Mrs. C. It sure is cold today!"
c."Mrs. H., my name is Mrs. C. How are you?"
d."Mrs. H., my name is Mrs. C. I'll need to ask you a few questions about what happened."
Correct Ans-ANS: D
Address the person by using his or her surname. The nurse should introduce him or herself and
give the reason for the interview. Friendly small talk is not needed to build rapport.
The nurse is conducting an interview with a woman who has recently learned that she is
pregnant and who has come to the clinic today to begin prenatal care. The woman states that
she and her husband are excited about the pregnancy but have a few questions. She looks
nervously at her hands during the interview and sighs loudly. Considering the concept of
communication, which statement does the nurse know to be most accurate? The woman is:
a.Excited about her pregnancy but nervous about the labor.
b.Exhibiting verbal and nonverbal behaviors that do not match.
c.Excited about her pregnancy, but her husband is not and this is upsetting to her.
d.Not excited about her pregnancy but believes the nurse will negatively respond to her if she
states this. Correct Ans-ANS: B
,Communication is all behaviors, conscious and unconscious, verbal and nonverbal. All behaviors
have meaning. Her behavior does not imply that she is nervous about labor, upset by her
husband, or worried about the nurse's response.
Receiving is a part of the communication process. Which receiver is most likely to misinterpret a
message sent by a health care professional?
a.Well-adjusted adolescent who came in for a sports physical
b.Recovering alcoholic who came in for a basic physical examination
c.Man whose wife has just been diagnosed with lung cancer
d.Man with a hearing impairment who uses sign language to communicate and who has an
interpreter with him Correct Ans-ANS: C
The receiver attaches meaning determined by his or her experiences, culture, self-concept, and
current physical and emotional states. The man whose wife has just been diagnosed with lung
cancer may be experiencing emotions that affect his receiving.
In an interview, the nurse may find it necessary to take notes to aid his or her memory later.
Which statement is true regarding note-taking?
a. Note-taking may impede the nurse's observation of the patient's nonverbal behaviors.
, b. Note-taking allows the patient to continue at his or her own pace as the nurse records what is
said.
c. Note-taking allows the nurse to shift attention away from the patient, resulting in an
increased comfort level.
d.Note-taking allows the nurse to break eye contact with the patient, which may increase his or
her level of comfort. Correct Ans-ANS: A
The use of history forms and note-taking may be unavoidable. However, the nurse must be
aware that note-taking during the interview has disadvantages. It breaks eye contact too often
and shifts the attention away from the patient, which diminishes his or her sense of importance.
Note-taking may also interrupt the patient's narrative flow, and it impedes the observation of
the patient's nonverbal behavior.
The nurse asks, "I would like to ask you some questions about your health and your usual daily
activities so that we can better plan your stay here." This question is found at the __________
phase of the interview process.
a.Summary
b.Closing
