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WGU C182 Final Exam Study Set
Questions And Solutions
What is the definition of information technology? - answers✔✔It is the technology used to
create, maintain, and make information accessible.
Which IT position has the responsibillity of working with routers and switches? -
answers✔✔Network Administrator
In which generation were silicon chips first used in computers? - answers✔✔Third
generation
Which low-level language corresponds one to one with assembly? - answers✔✔machine
language
What allows an organization to use software through the internet? - answers✔✔Saas or
Software as a Service
What is one of IT's role in golobalization? - answers✔✔It allows companies to reach a wider
customer base.
Which category of computer has an external flat screen monitor, optical disk drive, and a
large capacity hard drive? - answers✔✔Desktop
Which two software application packages would be classified as productivity software? -
answers✔✔Spreadsheet program and word processor
Which two computer peripherals are connected to the computer through a port? -
answers✔✔External microphone and USB flash drive
Which term is defined as a collection of information used to support management of an
organization? - answers✔✔Information system
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A website logs the timestamp, location, and browser of every visitor. It then aggregates this
content into peak traffic times and days,minimum and maximum hits for each country and
region, and popularity of certain browsers among visitors. What is the timestamp considered
in this scenerio? - answers✔✔Data
a dept manager is creating a budget estimate for the upcoming year. The manager would like
to determine whether the data will be available when the decision for the next year have to be
made. Which characteristic of valuable data is the manager considering? -
answers✔✔Reliable
Which two are parts of an information system? - answers✔✔Databases and Networks.
What is the difference between processing and storage? - answers✔✔Processing involves
temporary information, while storage involves permenant information.
What type of information processing allows input data to be accepted as a set of records and
processed as a unit? - answers✔✔Batch processing
What is the role of the systems administrator? - answers✔✔To install and maintain network
resources.
Which action would be important for the IT department to take in order to help their business
meet the goal of increased expansion? - answers✔✔Expanding the infrasturcture to support
additional locations.
What step should be taken by a business when a third-party solution is found that will benefit
a project? - answers✔✔Contact the group to arrange a demo of their product.
Which risk assessment question is part of the initiation phase? - answers✔✔Could the end
users reject the outcome of the project?
In what phase of a project does time estimation occur? - answers✔✔Planning
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What effect does scope creep have on a project? - answers✔✔It increases unplanned costs for
the project.
Which system requirement is an example of considering user needs in the design of an
information system? - answers✔✔Allowing easy access to customer account information.
Which type of systems testing includes having the customer test the system in an operational
setting to see if it is useful? - answers✔✔User Acceptance
Which type of systems conversion involves starting the conversion with a portion of end
users? - answers✔✔Pilot
What are two necessary elements of business continutiy planning? - answers✔✔Identifying
risks that may occur
Assessing key organizational activities. - answers✔✔
Which disaster recovery strategy is used to save information to multiple hard drives at the
same time? - answers✔✔Data mirrorring
Which action would support confidentiality? - answers✔✔Updating security software.
Which regulation governs the actions of a company in case of data records being
compromised, lost, or stolen? - answers✔✔Security Breach Notification laws
How can an organization assist employees with the ethical use of information technology? -
answers✔✔By developing policies for information usage.
What is part of the role of an It professional assocation? - answers✔✔Provides professional
standards for ethical behavior.
Engages in best practices for information systems - answers✔✔