10/31/24, 5:58 PM EPD Class Flashcards | Quizlet
EUNICE
EPD ClassWITH COMPLETE SOLUTIONS GRADED A+
Terms in this set (36)
1. Officer/Deputy Safety
2. Caller Safety
Four Incident Priorities
3. Apprehending Suspects
4. Additional Information
1. Collect Incident information
2. Collect scene safety information
Four Call processing objectives
3. Identify the correct response
4. Assess the need for DLS instructions
1. an established standard of service
2. prioritized response
Five benefits of structured call taking 3. quality improvement procedures
4. certification and accreditation
5. reduced exposure to liability
Can you ask a clarifier with a question? NO
Uppercase means definition
Witnessed homicide is... assault
To verify... they repeat it to you, twice
ECHO send it before key questions finish, just go
3rd and 4th party callers... are never in danger
1. Past event
2. Suspect/person/vehicle no longer in the area
Cold Call
A COLD CALL is a call for service involving a PAST event (as defined by local
authority) that does not require a full interrogation because, by the caller's
assessment, the suspect, person, or vehicle is not in the area.
Ask questions ___ times then move on 2
In some agencies, the responsibilities of true
call taking and dispatching are distinct
roles performed by separate individuals
How do protocols help you process calls Protocols provide specific interrogation questions and caller instructions
more effectively than policies or
guidelines?
https://quizlet.com/602585745/epd-class-flash-cards/ 1/5
, 10/31/24, 5:58 PM EPD Class Flashcards | Quizlet
The IAEDs Police Council of Standards True
currently ensures that PPDS evolution
remains consistent with ever-changing
standards of practice.
All actual response assignments and predetermined by local Police and Emergency Services Administration
emergency modes are
Emergency Vehicle Collisions (EVCs) are a True
leading cause of police officer fatalities
A sound and effective quality improvement reinforce EPDs appropriate behaviors
process is designed to
Which of the following best describes the individuals are certified, and agencies are accredited
difference between certification and
accrediation
Which of the following protocol Dispatch Life Support (DLS) Links
components will lead the EPD to
appropriate Case Exit of Pre-Arrival
Instructions?
T/F: Local response assignments and False
emergency modes are predetermined by
the IAED of Police Dispatch?
1. Case Entry
2. Chief complaint protocols
Five primary components of PPDS 3. caller in danger protocol
4. pre-arrival instructions
5. case exit protocol
1. Key questions (KQs)
2. Determinant Descriptors
3. post-dispatch instructions (PDIs)
Six SECTIONS of PPDS
4. Critical EPD information (CEI)
5. Dispatch life support (DLS) links
6. Additional information (AI)
A question with the pre-question qualifier " Only when caller reports that the suspect is detained
(detained)" should be asked:
Key questions must be asked in order and true
as written
direct the EPD to the appropriate Pre-Arrival or Case Exit instructions
DLS links: The DLS Links Section is located directly below the CEI section. It provides links to
specific Pre-Arrival Instructions (PAIs), Case Exit Instructions, or the Caller in Danger
(CID) Protocol.
Key question 6 on protocol 104 is "Will you True
be contacting a keyholder/owner?" Based
on PPDS standards, it may be appropriate
to read this question as "Will you be
contacting a keyholder or owner?"
When circumstances or caller statements go to the caller in danger protocol immediately AFTER INITIATING DISPATCH
indicate that the caller is in danger, you
should:
PPDS words or phrases that have specific all uppercase text
dispatch definition are marked using
https://quizlet.com/602585745/epd-class-flash-cards/ 2/5
EUNICE
EPD ClassWITH COMPLETE SOLUTIONS GRADED A+
Terms in this set (36)
1. Officer/Deputy Safety
2. Caller Safety
Four Incident Priorities
3. Apprehending Suspects
4. Additional Information
1. Collect Incident information
2. Collect scene safety information
Four Call processing objectives
3. Identify the correct response
4. Assess the need for DLS instructions
1. an established standard of service
2. prioritized response
Five benefits of structured call taking 3. quality improvement procedures
4. certification and accreditation
5. reduced exposure to liability
Can you ask a clarifier with a question? NO
Uppercase means definition
Witnessed homicide is... assault
To verify... they repeat it to you, twice
ECHO send it before key questions finish, just go
3rd and 4th party callers... are never in danger
1. Past event
2. Suspect/person/vehicle no longer in the area
Cold Call
A COLD CALL is a call for service involving a PAST event (as defined by local
authority) that does not require a full interrogation because, by the caller's
assessment, the suspect, person, or vehicle is not in the area.
Ask questions ___ times then move on 2
In some agencies, the responsibilities of true
call taking and dispatching are distinct
roles performed by separate individuals
How do protocols help you process calls Protocols provide specific interrogation questions and caller instructions
more effectively than policies or
guidelines?
https://quizlet.com/602585745/epd-class-flash-cards/ 1/5
, 10/31/24, 5:58 PM EPD Class Flashcards | Quizlet
The IAEDs Police Council of Standards True
currently ensures that PPDS evolution
remains consistent with ever-changing
standards of practice.
All actual response assignments and predetermined by local Police and Emergency Services Administration
emergency modes are
Emergency Vehicle Collisions (EVCs) are a True
leading cause of police officer fatalities
A sound and effective quality improvement reinforce EPDs appropriate behaviors
process is designed to
Which of the following best describes the individuals are certified, and agencies are accredited
difference between certification and
accrediation
Which of the following protocol Dispatch Life Support (DLS) Links
components will lead the EPD to
appropriate Case Exit of Pre-Arrival
Instructions?
T/F: Local response assignments and False
emergency modes are predetermined by
the IAED of Police Dispatch?
1. Case Entry
2. Chief complaint protocols
Five primary components of PPDS 3. caller in danger protocol
4. pre-arrival instructions
5. case exit protocol
1. Key questions (KQs)
2. Determinant Descriptors
3. post-dispatch instructions (PDIs)
Six SECTIONS of PPDS
4. Critical EPD information (CEI)
5. Dispatch life support (DLS) links
6. Additional information (AI)
A question with the pre-question qualifier " Only when caller reports that the suspect is detained
(detained)" should be asked:
Key questions must be asked in order and true
as written
direct the EPD to the appropriate Pre-Arrival or Case Exit instructions
DLS links: The DLS Links Section is located directly below the CEI section. It provides links to
specific Pre-Arrival Instructions (PAIs), Case Exit Instructions, or the Caller in Danger
(CID) Protocol.
Key question 6 on protocol 104 is "Will you True
be contacting a keyholder/owner?" Based
on PPDS standards, it may be appropriate
to read this question as "Will you be
contacting a keyholder or owner?"
When circumstances or caller statements go to the caller in danger protocol immediately AFTER INITIATING DISPATCH
indicate that the caller is in danger, you
should:
PPDS words or phrases that have specific all uppercase text
dispatch definition are marked using
https://quizlet.com/602585745/epd-class-flash-cards/ 2/5
