Law Enforcement Communication Unit: Communication Skills for Law Enforcement Officers

Law Enforcement Communication Unit: Communication
Skills for Law Enforcement Officers


1. Nonverbal communications account for what percentage of the meaning transmitted between two
persons in face-to-face communications?



a. 60%

b. 75%

c. 80%

d. 90%

A




1. Hesitation, looking through an officer, posture, tense and rigidness are all examples of:



a. verbal cues

b. non-verbal cues

c. prosthetics

d. language

B




1. The 'intimate location' is:



a. The closest of the locations

b. Between 3-4 feet apart

c. Used to transact business

, d. The best zone for police work to be done

A




1. The 'conversation location' is between:



a. 6-18 inches

b. 1 ½ to 2 ½ feet

c. 3 to 4 feet

d. 4-6 feet

D




1. Repeating the subject's last word or phrase is known as:



a. shadowing

b. copying

c. mimicking

d. mirroring

D




1. Less than ____% of meaning comes through the 'verbal' channel.



a. 5

b. 10

c. 25

d. 50

B