Five Guys Certification Test: Questions With Solutions
If you have issues with greasy floors, doors that won't shut correctly, and haze
in the air, what is likely the problem? Right Ans - Improperly balanced
hood system
Which of the following should you NOT do if a customer has concerns about
allergens in the food? Right Ans - Make judgments about allergen safety for
them
What metric determines morning prep levels? Right Ans - Store sales mix
and forecasted sales
Patties should be smashed into groups of ______ and stacked a total of ________
patties high. Right Ans - 1, 6
Following the daily ____ posted in the back of the house will help you keep
your entire store in good condition. Right Ans - Cleaning Schedule/
Calendar
At night, after you have cleaned the fry filter drawer and reset it with new
paper, where should the drawer be stored? Right Ans - The lower shelf of
the fry dump station
Match the designated use to the correct bucket. Right Ans - a. Cut potatoes,
salt, sugar
b. Grease and cleaning solutions
- White (A or B)
-Orange/Black (A or B)
It is acceptable to have employees that can work one station as long as they
show mastery in that position. Right Ans - False
Cashiers should repeat the order back to the customer before completing the
order. Right Ans - True
The temperature of water for cut fries should not rise above _______ Right
Ans - 55*F, 12.7*C
, How often should employees working the register verify the contents of their
drawers with their manager on duty? Right Ans - Before each shift and
after each shift
It is okay to leave entrances unlocked during prep or closing as long as
nobody is around outside. Right Ans - False
Floor cleaner should be mixed with __ water Right Ans - Cold
Select the proper concentration range for Kay-5 (Chlorine) sanitizer solution.
Right Ans - 50-100 PPM
Where do summit issues if you have problems with bread quality? Right
Ans - Bread Ordering Subscriber System (BOSS)
When cooking a hamburger, how many times should you even out the patty?
Right Ans - 1
Quarterly late-night secret shops, also known as "phantom shops", are looking
for the same items as regular shoppers in addition to signs of _______. Right
Ans - Early closing
If a customer insists on a rare burger you should ______. Right Ans - Ask
them to try one the Five Guys way, on the house
Cut fries turn black when they have been held ____ Right Ans - Too long out
of water
Check the boxes next to the stations that all new employees should be able to
work after their training is complete? Right Ans - Register/ Front of House
Dressing
Grill
Fries
When and where in the United States did Five Guys start? Right Ans - 1986
in Arlington, Virginia
The primary purpose of the shift change is to ______? Right Ans - Set the next
shift up for success
If you have issues with greasy floors, doors that won't shut correctly, and haze
in the air, what is likely the problem? Right Ans - Improperly balanced
hood system
Which of the following should you NOT do if a customer has concerns about
allergens in the food? Right Ans - Make judgments about allergen safety for
them
What metric determines morning prep levels? Right Ans - Store sales mix
and forecasted sales
Patties should be smashed into groups of ______ and stacked a total of ________
patties high. Right Ans - 1, 6
Following the daily ____ posted in the back of the house will help you keep
your entire store in good condition. Right Ans - Cleaning Schedule/
Calendar
At night, after you have cleaned the fry filter drawer and reset it with new
paper, where should the drawer be stored? Right Ans - The lower shelf of
the fry dump station
Match the designated use to the correct bucket. Right Ans - a. Cut potatoes,
salt, sugar
b. Grease and cleaning solutions
- White (A or B)
-Orange/Black (A or B)
It is acceptable to have employees that can work one station as long as they
show mastery in that position. Right Ans - False
Cashiers should repeat the order back to the customer before completing the
order. Right Ans - True
The temperature of water for cut fries should not rise above _______ Right
Ans - 55*F, 12.7*C
, How often should employees working the register verify the contents of their
drawers with their manager on duty? Right Ans - Before each shift and
after each shift
It is okay to leave entrances unlocked during prep or closing as long as
nobody is around outside. Right Ans - False
Floor cleaner should be mixed with __ water Right Ans - Cold
Select the proper concentration range for Kay-5 (Chlorine) sanitizer solution.
Right Ans - 50-100 PPM
Where do summit issues if you have problems with bread quality? Right
Ans - Bread Ordering Subscriber System (BOSS)
When cooking a hamburger, how many times should you even out the patty?
Right Ans - 1
Quarterly late-night secret shops, also known as "phantom shops", are looking
for the same items as regular shoppers in addition to signs of _______. Right
Ans - Early closing
If a customer insists on a rare burger you should ______. Right Ans - Ask
them to try one the Five Guys way, on the house
Cut fries turn black when they have been held ____ Right Ans - Too long out
of water
Check the boxes next to the stations that all new employees should be able to
work after their training is complete? Right Ans - Register/ Front of House
Dressing
Grill
Fries
When and where in the United States did Five Guys start? Right Ans - 1986
in Arlington, Virginia
The primary purpose of the shift change is to ______? Right Ans - Set the next
shift up for success
