COM2601 Assignment 3 Semester 2 2024 (PORTFOLIO)

COM2601 Assignment 3 PORTFOLIO Semester 2 2024 ;100 % TRUSTED workings, Expert Solved, Explanations and Solutions. For assistance call or W.h.a.t.s.a.p.p us on ...(.+.2.5.4.7.7.9.5.4.0.1.3.2)........... QUESTION 1 COMPANY PROFILE [5] 1 Write a brief background on the company you have chosen to observe. (5) QUESTION 2 COMMUNICATION IN THE ORGANISATION [20] 2.1 Briefly discuss the difference between formal and informal networks. (4) 2.2 Identify the formal and informal channels of communication within your chosen organisation. Also indicate if you think these communication channels are appropriate for the specific organisation. (6) 2.3 Describe the flow of communication within organisations in general, with specific reference to upward, downward and horizontal flow of communication within organisations. (6) 2.4 How would you describe the flow of communication in the organisation you visited? Illustrate your answer by drawing an organogram of the flow of communication within the organisation. (Use networks or channels of communication as guidelines.) (4) QUESTION 3 THEORETICAL APPROACHES TO ORGANISATIONAL MANAGEMENT [20] By observing organisational aspects in your selected organisation, you would have noticed a specific managerial approach and accompanying communication approach. 3.1 Differentiate between the three management approaches that are often identified in organisations. Explain your answer by defining each approach, identifying the principles of each approach and describing the nature of communication of each approach. (10) 3.2 What management approach is evident in your organisation? Substantiate your answer with examples from your observation of this organisation. (5) 3.3 With reference to the managerial approach discussed in question 3.2, discuss the communication approach that is evident in your organisation. In your opinion, do you feel that this communication approach is best suited for reaching organisational objectives? Give reasons for your answer. (5) QUESTION 4 ORGANISATIONAL CULTURE [15] 4.1 Many people do not know the difference between “culture” and “climate”, and sometimes even use these words synonymously. However, culture and climate are different concepts. Define and differentiate between the following terms: 4.1.1 Define organisational culture and climate. (2) 4.1.2 Differentiate between organisational culture and climate. (3) 4.2 Communication plays a pivotal role in facilitating people’s understanding of the various elements of organisational culture. This understanding is important for how members of an organisation interact, not only with each other, but also with external stakeholders. Briefly discuss and provide examples of any five elements that exhibit organisational culture. (10) QUESTION 5 THE THEORY AND PRACTICE OF ASSESSING ORGANISATIONAL CULTURE [25] According to Grunig and Grunig (2011), no organisation’s communication is ever completely excellent. Thus, there is always an opportunity for improvement. By conducting research, a researcher is able to identify, which aspects of organisational communication can be developed further. With the above in mind, identify an internal communication problem within the organisation and critically discuss how you would proceed with compiling a research proposal, by completing steps 1–4 of the research process. (Remember to read through examples provided in the prescribed book.) (25) QUESTION 6 DIARY ENTRY [5] Based on question 5, complete a diary entry addressing the questions below: 6.1 Based on your observation of the organisation, what communication challenges are being experienced? (3) 6.2 Make recommendations on how your chosen organisation can improve their communication process.