Jira-SoftwareTestingMaterial.com Exam Questions and Answers |100% Pass

Jira-SoftwareTestingM Exam Questions and Answers |100% Pass 1. What is JIRA? - Answer-JIRA is an issue tracking product developed by Atlassian which allows bug tracking and agile project management. The name "JIRA" is inherited from the word Gojira, the Japanese word for Godzilla, which is a reference to a competitor Bugzilla. 2. Why is JIRA used? - Answer-Atlassian JIRA is an issue tracking and agile project management tool which allows us to track any project by following a proper workflow. Following are the reasons behind using JIRA. JIRA is a platform independent that could run anywhere JIRA can be run anywhere In JIRA, a workflow can be easily customized based on our requirement JIRA acts as an issue tracking as well as project management tool JIRA allows us to track the progress of a project from time to time 3. What are the differences between JIRA and Bugzilla? - Answer-JIRA and Bugzilla are the two bug tracking tools that are widely being used by several organizations for quite some time now. JIRA BUGZILLA JIRA is a commercial tool Bugzilla is an open source tool JIRA is a user friendly tool compared to Bugzilla Bugzilla is not so friendly tool compared to JIRA EMILLYCHARLOTTE 2024/2025 ACADEMIC YAER ©2024 EMILLYCHARLOTTE. ALL RIGHTS RESERVED FIRST PUBLISH SEPTEMBER 2024 Page 2/17 Drag and drop issue prioritization is available in JIRA Drag and drop issue prioritization is not available in Bugzilla JIRA has configurable link types with user-defined semantics. JIRA also has pluggable remote issue links, that allow to link an issue to any other entity outside JIRA Bugzilla has only one link type: blocks/depends, plus a Bug ID custom field Unlike Bugzilla, JIRA allows to define multiple workflows which are applied based on the issue's Project and Type Unlike JIRA, Bugzilla can let users select the initial status of a new issue Custom field types available in JIRA are too many to list, and even more custom field types available from plugins Custom field types available in Bugzilla are Text fields, Multi-selection, Drop-down, Date/time, Bug ID JIRA allows conditional configuration based only on Project and Type fields Bugzilla lets you show/hide the whole custom field or specific values based on the value of some other field JIRA lacks advance-level search options. JIRA has flexible JQL language (JIRA Query Language) that allows you to build arbitrary boolean expressions Bugzilla's comes with a powerful advanced search option 4. Can Jira be used for test case management? - Answer-Although JIRA was not designed to serve as a Test Case Management, it can be configured to support test case management in two different ways. You can either change native components in JIRA to meet test case management needs or you can use one of the add-ons available in Atlassian Marketplace (Example: Zephyr of JIRA) Popular Test Management Tools EMILLYCHARLOTTE 2024/2025 ACADEMIC YAER ©2024 EMILLYCHARLOTTE. ALL RIGHTS RESERVED FIRST PUBLISH SEPTEMBER 2024 Page 3/17 5. What is a workflow in JIRA? - Answer-Workflow is defined as a series of sequential tasks that need to be completed in order to reach a certain goal. A workflow in JIRA is defined as a series of sequential tasks (such as create/open a bug, Work in progress, and completed/closed) involved in the life cycle of a bug or an issue. Create: Create an issue or bug Work in progress: Series of actions performed to fix the issue Closed: Completion of the issue after verification JIRA Workflow 6. Explain working with workflows in JIRA? - Answer-A JIRA workflow is a set of statuses and transitions that an issue travels through during its lifecycle and normally represents processes within your organization. There are pre-defined built-in workflows that can't be edited; however, you can copy and utilize these workflows to create your own. Working with Workflows in JIRA 7. What are the limitations when editing an active workflow? - Answer-Limitations apply when editing the draft for an active workflow: It is not possible to edit the workflow name Workflow statuses cannot be deleted If a status has no outgoing transitions, it cannot have any outgoing transitions added, regular or global The step ID cannot be changed EMILLYCHARLOTTE 2024/2025 ACADEMIC YAER ©2024 EMILLYCHARLOTTE. ALL RIGHTS RESERVED FIRST PUBLISH SEPTEMBER 2024 Page 4/17 8. What is a Workflow designer in JIRA? - Answer-The workflow designer in JIRA is a graphical tool that enables you to see the layout of your workflow and to create and modify a workflow's procedures and transitions. You can manage status and transitions: add, click and drag, or select to edit properties to rename, or delete You can add a global transition that permits different status in the workflow to transition to the selected status. Select Allow all statuses to transition to this one in the properties board for the transition. You can change the screen that a transition uses. You can configure advanced transition options such as conditions, triggers, validators, and post functions. 9. How does a service desk work in JIRA? - Answer-Here is how Customers and Service desk agents work together to resolve a request in JIRA. Your customer submits a request to service agents through a portal or by email Service desk agents see the request in their JIRA Service Desk line and investigate the issue. Your customer and other participants utilize the portal or email to discuss the request with service desk agent, who works in JIRA Service Desk. Your service agent completes the request and your customer is satisfied. 10. How are reports generated in JIRA? - Answer-Steps to follow to generate reports in JIRA are as follows: Step 1: Navigate to the desired board and click Reports. You can find different types of reports. EMILLYCHARLOTTE 2024/2025 ACADEMIC YAER ©2024 EMILLYCHARLOTTE. ALL RIGHTS RESERVED FIRST PUBLISH SEPTEMBER 2024 Page 5/17 Step 2: Click Switch report to view a different report. Step 3: Click on the switch report option to view a different report 11. What are the types of reports generated in JIRA? - Answer-JIRA provides different types of reports within a project which are used to show the project statistics throughout the project life cycle. There are reports to analyze issues as well as reports for Scrum and Kanban projects. 12. Name some reports generated by Kanban projects in JIRA. - Answer-The reports generated by any Kanban project in JIRA are Control chart Cumulative Flow diagram 13. Name some reports generated by Scrum projects in JIRA. - Answer-The reports generated by any Scrum project in JIRA are Sprint Report Control chart Burn down chart Cumulative Flow diagram Epic Report Release Burndown