TEST BANK Operations Management,14th Edition by William Stevenson Chapters 1 - 19

TEST BANK
Operations Management,14th Edition
by William Stevenson Chapters 1 - 19

,TableJofJContents
ChapterJ01JIntroductionJtoJOperationsJManagementJCha
pterJ02JCompetitiveness,JStrategy,JandJProductivityJChap
terJ03JForecasting
ChapterJ04JProductJandJServiceJDesignJ
ChapterJ04SJReliability
ChapterJ05JStrategicJCapacityJPlanningJforJProductsJandJServicesJC
hapterJ05SJDecisionJTheory
ChapterJ06JProcessJSelectionJandJFacilityJLayoutJC
hapterJ07JWorkJDesignJandJMeasurementJChapte
rJ07SJLearningJCurves
ChapterJ08JLocationJPlanningJandJAnalysisJC
hapterJ08SJTheJTransportationJModelJChapt
erJ09JManagementJofJQualityJChapterJ10J
QualityJControl
ChapterJ10SJAcceptanceJSampling
ChapterJ11JAggregateJPlanningJandJMasterJSchedulingJ
ChapterJ12JMRPJandJERP
ChapterJ13JInventoryJManagementJ
ChapterJ14JJITJandJLeanJOperationsJ
ChapterJ14SJMaintenance
ChapterJ15JSupplyJChainJManagementJ
ChapterJ16JScheduling
ChapterJ17JProjectJManagement

,ChapterJ18JManagementJofJWaitingJLinesJ
ChapterJ19JLinearJProgramming




Chapter 01 Introduction to Operations Management
J J J J J




Student:


1. OperationsJmanagersJareJresponsibleJforJassessingJconsumerJwantsJandJneedsJandJsellingJandJpr
omotingJtheJorganization'sJgoodsJorJservices.
True False



2. Often,JtheJcollectiveJsuccessJorJfailureJofJcompanies'JoperationsJfunctionsJwillJimpactJtheJabilit
yJofJaJnationJtoJcompeteJwithJotherJnations.
True False



3. CompaniesJareJeitherJproducingJgoodsJorJdeliveringJservices.JThisJmeansJthatJonlyJoneJofJtheJtwoJ
typesJofJoperationsJmanagementJstrategiesJareJused.
True False



4. Operations,Jmarketing,JandJfinanceJfunctionJindependentlyJofJeachJotherJinJmostJor
ganizations.
True False



5. TheJgreaterJtheJdegreeJofJcustomerJinvolvement,JtheJmoreJchallengingJtheJdesignJandJm
anagementJofJoperations.
True False

, 6. GoodsJproducingJorganizationsJareJnotJinvolvedJinJserviceJactivities.JTr
ue False



7. ServiceJoperationsJrequireJadditionalJinventoryJbecauseJofJtheJunpredictabilityJofJconsumerJde
mand.
True False



8. TheJvalueJofJoutputsJisJmeasuredJbyJtheJpricesJcustomersJareJwillingJtoJpayJforJgoodsJorJser
vices.
True False



9. TheJuseJofJmodelsJwillJguaranteeJtheJbestJpossibleJdecisions.JTr
ue False



10. PeopleJwhoJworkJinJtheJfieldJofJoperationsJshouldJhaveJskillsJthatJincludeJbothJknowledgeJandJ
peopleJskills.
True False



11. AssemblyJlinesJachievedJproductivityJbutJatJtheJexpenseJofJstandardJofJliving.JTru
e False



12. TheJoperationsJmanagerJhasJprimaryJresponsibilityJforJmakingJoperationsJsystemJdesignJde
cisions,JsuchJasJsystemJcapacityJandJlocationJofJfacilities.
True False



13. TheJwordJ"technology"JisJusedJonlyJtoJreferJtoJ"informationJtechnology".


True False