NEWEST ACTUAL EXAM 500 QUESTIONS AND CORRECT
DETAILED ANSWERS (VERIFIED ANSWERS) |ALREADY
GRADED A+
If a fire officer has the authority to solve a problem he/she should - - ANSWER: go
ahead and make a decision
What are the generalized schools of human resource management? - ANSWER:
Humanistic and scientific
According to the Blake/Mouton leadership grid, what type of person demonstrates a
little concern for results and a high concern for people? - ANSWER: Accommodating
person
According to the Blake/Mouton managerial grid, which type of person shows
balanced concern for people and results and tries to moderate both, and often does
not achieve either? - ANSWER: Status quo/Middle of the road
According to the Blake/Mouton managerial grid, what kind of person demonstrates a
high concern for results and low concern for the people? - ANSWER: Controlling
Person
What Act established that employers cannot force employees to enter into contracts
in order to keep their jobs? - ANSWER: The Noris LaGuardia act of 1932
A philosophical shift in labor-management relationships is moving away from
confrontational strategies to - ANSWER: Cooperative relationships
What is the United States Fire administration goal of fatality reductions over a ten
year period? - ANSWER: A 50% reduction in fatalities over a ten year period
What is the most common activity being performed during firefighter injuries? -
ANSWER: Extinguishing fires and suppression
Why did the International Association of fire chiefs launch a web based program in
2005? - ANSWER: To prevent near misses
What is one of the most important reasons for establishing and maintaining an
effective incident command structure? - ANSWER: Situational awareness
What is not a phase of an accident investigation? - ANSWER: Employee discipline
, What trend was started when The National Fire Protection Association (NFPA)
helped standardize fire fighter training by publishing the inaugural edition of NFPA
1001, Standard for Fire Fighter Professional Qualifications, in 1974? - ANSWER:
consensus standards
What is the first step in developing a specific training program that has not already
been implemented? - ANSWER: Assess the need
One area of a structured probationary program monthly firefighter assessment
would be: - ANSWER: The progress in learning his or her district
Unless there is a problem with an employee's performance, scheduled evaluations
should be used primarily as an opportunity to _______ - ANSWER: Discussing future
goals and objectives
What is one corrective action for a substandard employee evaluation? - ANSWER:
Place the employee in a work improvement plan for 120 days
What is a frame of reference? - ANSWER: An evaluation error when the firefighter is
evaluated based on the officers personal ideals instead of the job standards.
What is important to do after an employee has positive discipline? - ANSWER:
Reinforcement by recognizing improved performance and rewarding excellent
performance
What is a typical characteristic of firefighters that officers can use as a stimulant in
positive discipline? - ANSWER: Competitiveness
What is an evaluation error that occurs when the officers rates an employee based
on race, religion, gender or disability? - ANSWER: Bias
What is an effective strategy a fire officer can use for positive discipline? - ANSWER:
Empowering the employee
What is the goal of a public safety education program? - ANSWER: Aimed to prevent
injury, death and loss to fires and other types of incidents
What makes a public education presentation successful? - ANSWER: When there is a
noticeable and observable change in behavior
What gives immediate feedback obtained from the students at the conclusion of
training? - ANSWER: A post course survey
How often does Peter Drucker say it is good to question the value of any given
organizational activity? - ANSWER: Once a year it should be evaluated