2023 WELLCARE ACT MASTERY EXAM
QUESTIONS WITH CORRECT ANSWERS
True b- bCorrect bAnswer b- bCentene brequires ball bcontracted bbrokers/agents bto bread,
bunderstand, band bagree bto bCentene's bBusiness bEthics band bCode bof bConduct bPolicy.
True
False
d.
All bof bthe babove b- bCorrect bAnswer b- bWhich bof bthe bfollowing bactions bare byou brequired bto
bdo bwhen bcontacted bregarding ban ballegation bof bnoncompliant bactivity?
a.
Speak bwith bthe binvestigator bas bquickly bas bpossible.
b.
Answer ball bquestions bhonestly band bcompletely.
c.
Offer binformation band bdocuments bimportant bto bthe binvestigation.
d.
All bof bthe babove
a, bb, bc b- bCorrect bAnswer b- bCommunication bof bPHI bcan bbe:
(Select ball bthat bapply.)
a.
Written
b.
Electronic
c.
Verbal
False b- bCorrect bAnswer b- bWellcare bdoes bnot bneed bto bbe binformed bof ball bmarketing/sales
bevents bat bwhich bplans bor bmaterials bwill bbe bpresented bor bdistributed b(Formal b&
bInformal).
Select bone:
True
False
a.
, 1 b- bCorrect bAnswer b- bEnrollment bapplications bmust bbe breceived bby bWellcare bno blater
bthan b___ bcalendar bday(s) bfollowing breceipt bfrom bthe bbeneficiary.
a.
1
b.
3
c.
5
d.
7
Clear bmy bchoice
True b- bCorrect bAnswer b- bAscend bis ba bfast, beasy, band bcompliant bway bfor bbrokers/agents
bto bsubmit bagent-assisted belectronic benrollments.
Select bone:
True
False
True b- bCorrect bAnswer b- bDuring ban bappointment, byou bmay bnot bdiscuss bany bproducts
bnot bagreed bto bin badvance bby bthe bbeneficiary.
Select bone:
True
False
d.
All bof bthe babove b- bCorrect bAnswer b- bA bHealth bRisk bAssessment b(HRA):
a.
Provides bphysicians bwith ban boverview bof ba bmember's bhealth bstatus.
b.
Ensures bmembers bare bable bto baccess bcare band breceive bservices bthat bmeet btheir
bneeds.
c.
Is ban bimportant bpart bof bour bquality binitiative, bdirectly bimpacting bour bStar bRatings.
d.
All bof bthe babove
d.
All bof bthe babove b- bCorrect bAnswer b- bWhich belements bare bavailable bas bpart bof
bWellcare's bsales bsupport bmodel?
a.
Online
b.
Local
c.
Corporate
d.
QUESTIONS WITH CORRECT ANSWERS
True b- bCorrect bAnswer b- bCentene brequires ball bcontracted bbrokers/agents bto bread,
bunderstand, band bagree bto bCentene's bBusiness bEthics band bCode bof bConduct bPolicy.
True
False
d.
All bof bthe babove b- bCorrect bAnswer b- bWhich bof bthe bfollowing bactions bare byou brequired bto
bdo bwhen bcontacted bregarding ban ballegation bof bnoncompliant bactivity?
a.
Speak bwith bthe binvestigator bas bquickly bas bpossible.
b.
Answer ball bquestions bhonestly band bcompletely.
c.
Offer binformation band bdocuments bimportant bto bthe binvestigation.
d.
All bof bthe babove
a, bb, bc b- bCorrect bAnswer b- bCommunication bof bPHI bcan bbe:
(Select ball bthat bapply.)
a.
Written
b.
Electronic
c.
Verbal
False b- bCorrect bAnswer b- bWellcare bdoes bnot bneed bto bbe binformed bof ball bmarketing/sales
bevents bat bwhich bplans bor bmaterials bwill bbe bpresented bor bdistributed b(Formal b&
bInformal).
Select bone:
True
False
a.
, 1 b- bCorrect bAnswer b- bEnrollment bapplications bmust bbe breceived bby bWellcare bno blater
bthan b___ bcalendar bday(s) bfollowing breceipt bfrom bthe bbeneficiary.
a.
1
b.
3
c.
5
d.
7
Clear bmy bchoice
True b- bCorrect bAnswer b- bAscend bis ba bfast, beasy, band bcompliant bway bfor bbrokers/agents
bto bsubmit bagent-assisted belectronic benrollments.
Select bone:
True
False
True b- bCorrect bAnswer b- bDuring ban bappointment, byou bmay bnot bdiscuss bany bproducts
bnot bagreed bto bin badvance bby bthe bbeneficiary.
Select bone:
True
False
d.
All bof bthe babove b- bCorrect bAnswer b- bA bHealth bRisk bAssessment b(HRA):
a.
Provides bphysicians bwith ban boverview bof ba bmember's bhealth bstatus.
b.
Ensures bmembers bare bable bto baccess bcare band breceive bservices bthat bmeet btheir
bneeds.
c.
Is ban bimportant bpart bof bour bquality binitiative, bdirectly bimpacting bour bStar bRatings.
d.
All bof bthe babove
d.
All bof bthe babove b- bCorrect bAnswer b- bWhich belements bare bavailable bas bpart bof
bWellcare's bsales bsupport bmodel?
a.
Online
b.
Local
c.
Corporate
d.
