8/22/24, 4:11 AM
DANIEL
Exam 2 - Ch. 3, Ch. 5, Ch. 7, Ch. 19
Practice questions for this set
Terms in this set (95)
Knowledge (shared mental model)
Team Competency Outcomes Attitudes (mutual trust, team orientation)
Performance (adaptability, accuracy, productivity, efficiency, safety)
leadership
situation monitoring
Teachable Learnable Skills
mutual support
communication (core of teamSTEPPS framework)
Two-way dynamic interplay interaction between the outcomes and skills is the basis for the team
1/9
, 8/22/24, 4:11 AM
Team Structure team size, membership, leadership, composition, identification, distribution
ability to coordinate the activities of team members by ensuring team actions are
Leadership understood, changes in information are shared, and that team members have necessary
resources
organize the team, articulate clear goals, make decisions through collective input of
Effective Team Leaders members, empower members to speak up and challenge, actively promote and
facilitate good teamwork, skillful at conflict resolution.
Team Events Brief, Huddle, Debrief
Planning: assign roles/establish expectations and climate/ anticipate outcomes and
Brief (team event)
contingencies
Problem Solving: Ad Hoc team/assessing adjustments/situation awareness/ Reinforcing
Huddle (team event)
plans
Debrief (team event) Process Improvement: improve team performance and effectiveness
process of actively scanning and assessing situational elements to gain information,
understanding, or maintain awareness to support functioning of the team.
Situation Monitoring 1) Situation Monitoring
2) Situation Awareness
3) Shared Mental Model
Situation Monitoring: Situation Monitoring is the process of continually scanning and assessing what is going on around you to
1/3 maintain situation awareness
Situation Monitoring: Situation Awareness is "knowing whats is going on around you"
2/3
Situation Monitoring: Shared Mental Model all team members on "on the same page"
3/3
an error reduction strategy that involves...
- monitoring actions of other team members
Cross Monitoring - providing a safety net within the team
- ensuring mistakes or oversights are caught quickly and easily
- "watching each other's back"
A tool for monitoring situations in the delivery of healthcare:
Components of Situation Monitoring: STEP
Status of patient/ Team members/ Environment/ Progress towards goal
I = illness
M = medication
Components of Situation Monitoring: I'm S = stress
Safe Checklist A = alcohol and drugs
F = fatigue
E = eating and elimination
Task Assistance
Mutual Support Feedback
Advocacy and Assertion
- team members protect each other from work overload situations
- effective teams place all offers and requests for assistance in the context of patient
Task Assistance (mutual support) safety
- team members foster a climate where it is expected that assistance will be actively
sought and offered
2/9
DANIEL
Exam 2 - Ch. 3, Ch. 5, Ch. 7, Ch. 19
Practice questions for this set
Terms in this set (95)
Knowledge (shared mental model)
Team Competency Outcomes Attitudes (mutual trust, team orientation)
Performance (adaptability, accuracy, productivity, efficiency, safety)
leadership
situation monitoring
Teachable Learnable Skills
mutual support
communication (core of teamSTEPPS framework)
Two-way dynamic interplay interaction between the outcomes and skills is the basis for the team
1/9
, 8/22/24, 4:11 AM
Team Structure team size, membership, leadership, composition, identification, distribution
ability to coordinate the activities of team members by ensuring team actions are
Leadership understood, changes in information are shared, and that team members have necessary
resources
organize the team, articulate clear goals, make decisions through collective input of
Effective Team Leaders members, empower members to speak up and challenge, actively promote and
facilitate good teamwork, skillful at conflict resolution.
Team Events Brief, Huddle, Debrief
Planning: assign roles/establish expectations and climate/ anticipate outcomes and
Brief (team event)
contingencies
Problem Solving: Ad Hoc team/assessing adjustments/situation awareness/ Reinforcing
Huddle (team event)
plans
Debrief (team event) Process Improvement: improve team performance and effectiveness
process of actively scanning and assessing situational elements to gain information,
understanding, or maintain awareness to support functioning of the team.
Situation Monitoring 1) Situation Monitoring
2) Situation Awareness
3) Shared Mental Model
Situation Monitoring: Situation Monitoring is the process of continually scanning and assessing what is going on around you to
1/3 maintain situation awareness
Situation Monitoring: Situation Awareness is "knowing whats is going on around you"
2/3
Situation Monitoring: Shared Mental Model all team members on "on the same page"
3/3
an error reduction strategy that involves...
- monitoring actions of other team members
Cross Monitoring - providing a safety net within the team
- ensuring mistakes or oversights are caught quickly and easily
- "watching each other's back"
A tool for monitoring situations in the delivery of healthcare:
Components of Situation Monitoring: STEP
Status of patient/ Team members/ Environment/ Progress towards goal
I = illness
M = medication
Components of Situation Monitoring: I'm S = stress
Safe Checklist A = alcohol and drugs
F = fatigue
E = eating and elimination
Task Assistance
Mutual Support Feedback
Advocacy and Assertion
- team members protect each other from work overload situations
- effective teams place all offers and requests for assistance in the context of patient
Task Assistance (mutual support) safety
- team members foster a climate where it is expected that assistance will be actively
sought and offered
2/9
