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NSG 3100 Exam 2 Questions with 100% Correct Answers | Latest Version 2024 | Verified

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The client's temperature at 8:00 am using an oral electronic thermometer is 36.1°C (97.2°F). If the respiration, pulse, and blood pressure were within normal range, what would the nurse do next? 1. Wait 15 minutes and retake it. 2. Check what the client's temperature was the last time it was taken. 3. Retake it using a different thermometer. 4. Chart the temperature; it is normal - Answer: 2. Rationale: Although the temperature is slightly lower than expected for the morning, it would be best to determine the client's previous temperature range next. This may be a normal range for this client. Depending on that finding, the nurse might want to retake it in a few minutes—no need to wait 15 minutes (option 3) or with another thermometer to see if the initial thermometer was functioning properly. Chart after determining that the temperature has been measured properly (option 4). Cognitive Level: Applying. Client Need: Health Maintenance and Promotion. Nursing Process: Assessment. Learning Outcome: 29-4. Which client meets the criteria for selection of the apical site for assessment of the pulse rather than a radial pulse? 1. A client who is in shock 2. A client whose pulse changes with body position changes 3. A client with an arrhythmia 4. A client who had surgery less than 24 hours ago - Answer: 3. Rationale: The apical rate would confirm the rate and determine the actual cardiac rhythm for a client with an abnormal rhythm; a radial pulse would only reveal the heart rate and suggest an arrhythmia. For clients in shock, use the carotid or femoral pulse (option 1). The radial pulse is adequate for determining a change in the orthostatic heart rate (option 2). The radial pulse is appropriate for routine postoperative vital sign checks for clients with regular pulses (option 4). Cognitive Level: Understanding. Client Need: Health Promotion and Maintenance. Nursing Process: Planning. Learning Outcome: 29-5 When the nurse enters a client's room to measure routine vital signs, the client is on the phone. What technique should the nurse use to determine the respiratory rate? 1. Count the respirations during conversational pauses. 2. Ask the client to end the phone call now and resume it at a later time. 3. Wait at the client's bedside until the phone call is completed and then count respirations. 4. Since there is no evidence of distress or urgency, postpone the measurement until later. - Answer: 4. Rationale: Since the client's needs are always considered first, the measurement should be delayed unless the client is in distress or there are other urgent reasons. Option 1: Respirations should be measured for 30 seconds to 1 minute and are affected by talking. Option 2: There needs to be an important reason for interrupting the client. Option 3: It is inappropriate to wait and listen to the client's conversation. Cognitive Level: Understanding. Client Need: Health Promotion and Maintenance. Nursing Process: Planning. Learning Outcome: 29-3d. For a client with a previous blood pressure of 138/74 mmHg and pulse of 64 beats/min, approximately how long should the nurse take to release the blood pressure cuff in order to obtain an accurate reading? 1. 10-20 seconds 2. 30-45 seconds 3. 1-1.5 minutes 4. 3-3.5 minutes - Answer: 2. Rationale: If the cuff is inflated to about 30 mmHg over previous systolic pressure, that would be 168. To ensure that the diastolic has been determined, the cuff should be released slowly until the mid60s mmHg (and then completely) for someone with a previous reading of 74. The cuff should be deflated at a rate of 2 to 3 mm per second. Thus, a range of 90 mmHg will require 30 to 45 seconds. Cognitive Level: Analyzing. Client Need: Health Promotion and Maintenance. Nursing Process: Implementation. Learning Outcome: 29-3e It would be appropriate to delegate the taking of vital signs of which client to unlicensed assistive

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AINS 101 | 50 Question with 100 % correct answers |
Verified Latest 2024 Graded A+

Which one of the following best explains why producers should be alert to changes in clients'
loss exposures?

A. Implemented risk management techniques may prove to be ineffective or become obsolete.

B. Knowledge of such changes will inform their efforts to create a list of experts that can be
called to assist.

C. Producers can aid clients in developing risk management cost allocation plans.

D. Producers have expertise about risk financing through insurance. - ✔✔A. Implemented risk
management techniques may prove to be ineffective or become obsolete.



The processing of almost every claim involves which one of the following activities?

A. Engaging an accident scene reconstruction specialist

B. Determining the amount of damages or extent of loss

C. Subrogating

D. Salvaging - ✔✔B. Determining the amount of damages or extent of loss



Maria is a new producer who wears many hats when forming relationships and then serving her
established customers. In this capacity, which one of the following scenarios most accurately
describes her ongoing work wearing the hat of "claims handler"?

A. Customer Roland directly contacts Maria and she assumes full responsibility for his claim as
she was the first insurance employee to receive the claims information.

B. Juanita directly contacts Maria who sold her a policy to adjust her homeowners claim; Maria
nicely explains she has no further responsibilities after making the sale.

,C. Alex directly contacts Maria after a hailstorm damages his new car the day after he bought a
policy from her, and she handles the claim as he is a brand new customer.

D. Veronica directly contacts Maria for guidance on how to report a stolen car, Maria provides
that, and claims rep Sean takes over after an introduction from Maria. - ✔✔D. Veronica directly
contacts Maria for guidance on how to report a stolen car, Maria provides that, and claims rep
Sean takes over after an introduction from Maria.



Jessie is a new customer service representative (CSR) at the Winfield Agency. Jessie usually
engages in all the following activities, EXCEPT:

Select one:

A. Answering billing inquiries

B. Explaining coverage

C. Reporting new claims

D. Determining coverage quotes - ✔✔D. Determining coverage quotes



Michael is a commercial lines underwriter. He received a risk control report on a new business
that he had recently written with Laura, one of his producers. After reviewing the report, Michael
contacted Laura to let her know that they needed to process a policy change request adding a
new classification and some exposures to the general liability policy. These activities are
occurring during which one of the following steps of the underwriting process?

Select one:

A. Determine an appropriate premium

B. Issue required documents

C. Monitor the underwriting decision

D. Evaluate the application - ✔✔C. Monitor the underwriting decision

, Earned premiums are the portion of written premiums that

Select one:

A. Apply to the part of the policy period that has already occurred.

B. Apply to the part of the policy period that follows a loss.

C. Are billed at the beginning of the policy period.

D. Are available to generate investment income. - ✔✔A. Apply to the part of the policy period
that has already occurred



Which one of the following is the correct formula for calculating an insurer's combined ratio?

Select one:

A. Investment income ratio + premium income ratio

B. Investment income ratio + overall operating ratio

C. Loss ratio + underwriting ratio

D. Loss ratio + expense ratio - ✔✔D. Loss ratio + expense ratio



Oscar's custom-built vehicle looks like a sausage sandwich on wheels. He plans to drive it to
special events at schools around the country where it will serve as a mobile billboard to promote
his product. Oscar is surprised to learn that insurers are reluctant to insure his vehicle because it
fails to meet one of the ideal characteristics of an insurable risk. Which characteristic is Oscar's
vehicle least likely to meet?

Select one:

A. Definite and measurable

B. Independent and not catastrophic
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