FICEP 2024 CONTINUTE UPDATED Exam Questions and CORRECT Answers
FICEP 2024 CONTINUTE UPDATED Exam Questions and CORRECT Answers WHAT DO EMPLOYEE PROGRAMS NEED - CORRECT ANSWER- CONFIDENTIALITY, UNDERSTANDING, MULTIPLE METHODS AND SUBJECTS, AND SURVEY EMPLOYEES ESSENTIAL COUNSELOR QUALITIES - CORRECT ANSWER- good listener, nonjudgemental, keep the interview and members interactions under control VITAL COUNSELOR SKILLS - CORRECT ANSWER- observe non-verbal queues, ask perceptive questions, help members assess behaviors and attitudes, express empathy for members, assist members to identify needs and wants, develop a workable budget, gain agreement on budget with member, suggest workable approaches and potential solutions, improve money management skills, assemble a complete financial picture, offering hope, make referrals, assess progress
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