Assisted Living Facility Manager: Questions/Answers

HVAC - ANS heating, ventilation, and air conditioning abuse - ANS use (something) to bad effect or for a bad purpose; misuse. accessibility - ANS handiness: the quality of being at hand when needed accident reporting - ANS In a health care facility, such as a hospital, nursing home, or assisted living, an incident report or accident report is a form that is filled out in order to record details of an unusual event that occurs at the facility, such as an injury to a patient. accounting - ANS the action or process of keeping financial accounts. accounting methods - ANS Two primary accounting methods, cash and accrual basis, are used to calculate taxable income for U.S. federal income taxes. accounts receivable - ANS money owed to a company by its debtors. addressing staff problems - ANS a formal speech delivered to the staff as a result of troubles brought up regarding the staff ADL's - ANS Activities of Daily Living. Routine activities that people tend do everyday without needing assistance. There are six basic ADLs administration - ANS the process or activity of running a business, organization, etc Administrator's duties - ANS the moral or legal obligations, responsibilities, that are done by a person (the administrator) responsible for running a business, organization, etc. administrator's responsibility - ANS the moral or legal obligations, responsibilities, that are done by a person (the administrator) responsible for running a business, organization, etc. administrator's responsibilities - ANS the moral or legal obligations, responsibilities, that are done by a person (the administrator) responsible for running a business, organization, etc. administrator's role - ANS the part the administrator is in charge of admission - ANS the process or fact of entering or being allowed to enter a place, organization, or institution. admission agreement - ANS A contract that is drawn up between the facility (community) and the resident specifying the services that will be provided by the facility, the monthly rates, the house rules, the visitor policy and conditions under which a resident may be asked to leave the facility. admission policies - ANS a course or principle of action adopted or proposed by a government, party, business, or individual in regards to admission to a facility advance directives - ANS a written statement of a person's wishes regarding medical treatment, often including a living will, made to ensure those wishes are carried out should the person be unable to communicate them to a doctor. advocate - ANS a person who publicly supports or recommends a particular cause or policy. age discrimination - ANS Ageism, also called age discrimination is stereotyping of and discrimination against individuals or groups because of their age. It is a set of beliefs, attitudes, norms, and values used to justify age based prejudice and discrimination. This may be casual or systematic. aging - ANS the process of growing old. aging in place - ANS According to AIPatHome Aging in place (aka 'age in place') is the ability to live in one's own home - wherever that might be - for as long as confidently and comfortably possible. Alzheimer's - ANS progressive mental deterioration that can occur in middle or old age, due to generalized degeneration of the brain. It is the most common cause of premature senility. Alzheimer's disease - ANS Dementia is a loss of brain function that occurs with certain diseases. Alzheimer's disease (AD), is one form of dementia that gradually gets worse over time. It affects memory, thinking, and behavior. approach to staff - ANS a way of dealing with the staff arteriosclerosis - ANS he thickening and hardening of the walls of the arteries, occurring typically in old age. arthritis - ANS painful inflammation and stiffness of the joints. assessment - ANS the evaluation or estimation of the nature, quality, or ability of someone or something. assets - ANS a useful or valuable thing, person, or quality. at will and just cause - ANS A reasonable and lawful ground for action. Appearing in statutes, contracts, and court decisions, balance sheet - ANS a statement of the assets, liabilities, and capital of a business or other organization at a particular point in time, detailing the balance of income and expenditure over the preceding period. balancing books - ANS Closing up of accounts at the end of an accounting period, by bringing the totals of their debit and credit sides into agreement behavior - ANS the way in which one acts or conducts oneself, esp. toward others. behavior management - ANS Behavior management is similar to behavior modification. It is a less intensive version of behavior therapy. In behavior modification the focus is on changing behavior, while in behavior management the focus is on maintaining order. benefits - ANS an advantage or profit gained from something. blood sugar - ANS the concentration of glucose in the blood. budget - ANS an estimate of income and expenditure for a set period of time. budgeting - ANS allow or provide a particular amount of money in a budget. calculations - ANS a mathematical determination of the size or number of something. care - ANS the provision of what is necessary for the health, welfare, maintenance, and protection of someone or something. care models - ANS A model that represents the ideal system of healthcare for people with chronic disease and an approach to re-designing healthcare to mirror that ideal system. cash flow - ANS the total amount of money being transferred into and out of a business, esp. as affecting liquidity. cause of disability - ANS the reason for the resident's physical or mental condition that limits their movements, senses, or activities. CEU - ANS One CEU = ten contact hours of participation in organized continuing education/training experience under responsible, qualified direction and instruction. chronic disease - ANS In medicine, a chronic disease is a disease that is long-lasting or recurrent. The term chronic describes the course of the disease, or its rate of onset and development. cleaning - ANS to make free from dirt, marks, or stains. compensation - ANS (of a payment) intended to recompense someone who has experienced loss, suffering, or injury. components of marketing program - ANS elements of a marketing program congestive heart failure - ANS a weakness of the heart that leads to a buildup of fluid in the lungs and surrounding body tissues. cooking temperature - ANS the degree or intensity of heat needed for cooking certain foods corrective action - ANS A corrective action is a change implemented to address a weakness identified in a management system. CQI - ANS Continuous Quality Improvement. An approach to quality management that builds upon traditional quality assurance methods by emphasizing the organization and systems current asset - ANS cash and other assets that are expected to be converted to cash within a year. debits and credits - ANS Debit and credit are formal bookkeeping and accounting terms. They are the most fundamental concepts in accounting, representing the two sides of each individual transaction recorded in any accounting system. dehydration - ANS dryness resulting from the removal of water delegating - ANS entrust (a task or responsibility) to another person, typically one who is less senior than oneself. delegation - ANS the act or process of entrusting a task or responsibility to another person less senior than oneself delinquent - ANS (typically of a young person or that person's behavior) showing or characterized by a tendency to commit crime, particularly minor crime. democratic management style - ANS Democratic leadership, also known as participative leadership, is a type of leadership style in which members of the group take a more participative role in the decision-making process. diabetes - ANS a metabolic disease in which the body's inability to produce any or enough insulin causes elevated levels of glucose in the blood . diet manual - ANS a food guide direct mail - ANS unsolicited advertising sent to prospective customers through the mail. disagreement - ANS lack of consensus or approval. discharge - ANS tell (someone) officially that they can or must leave, in particular. discharge notice - ANS official notification that a person can or must leave discipline - ANS the practice of training people to obey rules or a code of behavior, using punishment to correct disobedience. discrimination - ANS the unjust or prejudicial treatment of different categories of people or things, esp. on the grounds of race, age, or sex. disease symptoms - ANS a physical or mental feature that is regarded as indicating a condition of disease, particularly such a feature that is apparent to the patient. diseases - ANS a disorder of structure or function in a human, animal, or plant, esp. one that produces specific signs or symptoms or that affects a specific location and is not simply a direct result of physical injury. documentation - ANS material that provides official information or evidence or that serves as a record. documentation requirements - ANS The set of lender requirements that specify how information about a loan applicant's income and assets must be provided, and how it will be used by the lender. drug disposal - ANS the action or process of throwing away or getting rid of drugs effective administration - ANS a successful process or activity of running a business, organization, etc. effective management - ANS a successful process of dealing with or controlling things or people. efficiency - ANS the state of achieving maximum productivity with minimum wasted effort or expense. egress - ANS the action of going out of or leaving a place. emergencies - ANS a serious, unexpected, and often dangerous situation requiring immediate action. emergency notification - ANS An emergency notification system refers to a collection of methods that facilitate the one-way dissemination or broadcast of messages to one or many groups of people with the details of an occurring or pending emergency situation emergency preparedness plan - ANS a state of readiness in case of emergency emergency procedure - ANS an established or official way of doing something. a procedure adopted to meet an emergency (especially a medical emergency) emergency transfer - ANS to move a person or thing from one place to another due to an emergency emergency transfers - ANS to move people, or things from one place to another due to an emergency employ duties - ANS give work to (someone) and pay them for it. employee recognition - ANS Communication between management and employees which rewards them for reaching specific goals empowering employees - ANS a working environment where an employee is allowed to make his own decisions in specific work-related situations. The decisions can be big or small, and the size and effect of the decision is up to the employer. epidemic - ANS a widespread occurrence of an infectious disease in a community at a particular time. evacuation - ANS remove (someone) from a place of danger to a safe place. evaluating behavior management - ANS Assess behavior modification. expected income - ANS regard a payment as likely to happen. exploitation - ANS the action or fact of treating someone unfairly in order to benefit from their work. facility expense - ANS the cost required for a facility; the money spent on a facility facility finances - ANS the management of large amounts of money for the facility fair labor standards - ANS The Fair Labor Standards Act of 1938 (29U.S.C.A. § 201 et seq.) was federal legislation enacted in 1938 by Congress, pursuant to its power under the Commerce Clause, that mandated a Minimum Wage and maximum 40-hour work week for employees of those businesses engaged in interstate commerce. falls - ANS (of a person) lose one's balance and collapse. faxed order - ANS an authoritative command, direction, or instruction given via fax FICA - ANS Social Security payroll taxes are collected under the authority of the Federal Insurance Contributions Act (FICA). financial - ANS of or relating to finance; the management of large amounts of money, esp. by governments or large companies. financial management - ANS the process of dealing with or controlling an organization's financial resources so as to achieve its business objectives and maximize its value. fire - ANS combustion or burning, in which substances combine chemically with oxygen from the air and typically give out bright light, heat, and smoke. fire deaths - ANS when cause of death is due to a fire fire drills - ANS a practice of the emergency procedures to be used in case of fire. fire sprinkler inspections - ANS careful examination or scrutiny of the sprinkler system in case of fire first impression - ANS an initial idea, feeling, or opinion about something or someone, esp. one formed without conscious thought or on the basis of little evidence. five rights - ANS Five safety rules followed during the administration of medication—1. right patient; 2. right medication; 3. right dose; 4. right time; 5. right route of administration. fixed cost - ANS fixed charge: a periodic charge that does not vary with business volume (as insurance or rent or mortgage payments etc.) fixed costs - ANS (pl. of fixed cost) fixed charges: periodic charges that do not vary with business volume (as insurance or rent or mortgage payments etc.) FMLA - ANS The federal Family and Medical Leave Act (FMLA) requires employers to give workers up to 12 weeks off to attend to the birth or adoption of a baby, or the serious health condition of the employee or an immediate family member. food - ANS any nutritious substance that people or animals eat or drink, or that plants absorb, in order to maintain life and growth. food safety - ANS Food safety is a scientific discipline describing handling, preparation, and storage of food in ways that prevent foodborne illness. This includes a number of routines that should be followed to avoid potentially severe health hazards. food supply - ANS the availability of food and one's access to it. form to establish exemptions - ANS a printed document with blank spaces for information to be inserted regarding exemptions frequency of meals - ANS the rate at which a meal is eaten FUTA - ANS The Federal Unemployment Tax Act (or FUTA) is a United States federal law that imposes a federal employer tax used to fund state workforce agencies. Employers report this tax by filing an annual Form 940 with the Internal Revenue Service. glucose levels - ANS The blood glucose level is the amount of glucose (sugar) in the blood. goals - ANS the object of a person's ambition or effort; an aim or desired result. grieving - ANS experiencing deep sorrow, esp. thats caused by someone's death. guardian - ANS a defender, protector, or keeper. handle & store linens - ANS to manage, keep in place, and stock linens HCP order - ANS HCP stands for Hereditary coproporphyria (HCP), a form of hepatic porphyria associated with a deficiency of the enzyme coproporphyrinogen III oxidase. hepatitis - ANS a disease characterized by inflammation of the liver. HIPAA - ANS Health Insurance Portability and Accountability Act. A law mandating that anyone belonging to a group health insurance plan must be allowed to purchase health insurance within an interval of time beginning when the previous coverage is lost. The law also creates standards dealing with the privacy of health information, which helps prevent improper use of one's medical record. hiring - ANS employ (someone) for wages. hormone - ANS a regulatory substance produced in an organism and transported in tissue fluids such as blood or sap to stimulate specific cells or tissues into action. hyperglycemia - ANS an excess of glucose in the bloodstream, often associated with diabetes mellitus. hypoglycemia - ANS deficiency of glucose in the bloodstream. identity loss - ANS to lose one's own identity incident - ANS an event or occurrence. income - ANS money received, esp. on a regular basis, for work or through investments. income statement - ANS a financial statement that gives operating results for a specific period infection - ANS the act of affecting (a person, organism, cell, etc.) with a disease-causing organism. infection control - ANS (see also infection prevention) Infection control is the discipline concerned with preventing nosocomial or healthcare-associated infection. As such, it is a practical (rather than an academic) sub-discipline of epidemiology. infection prevention - ANS (see also infection control) The discipline concerned with preventing nosocomial or healthcare-associated infection. As such, it is a practical (rather than an academic) sub-discipline of epidemiology. infections - ANS more than on disease-causing organisms informal dispute resolution - ANS A request for a review without conducting mediation or a formal Impartial Due Process Hearing. This process may not be used to deny the right of an applicant or eligible individual to an Impartial Due Process Hearing or Mediation. insomnia - ANS habitual sleeplessness; inability to sleep. inspections - ANS careful examination or scrutiny. insulin administration - ANS the action of dispensing, giving, or applying insulin insurance - ANS a practice or arrangement by which a company or government agency provides a guarantee of compensation for specified loss, damage, illness, or death in return for payment of a premium. insurance options - ANS Insurance that is or may be chosen from other insurances. interim care plan - ANS In essence, the Interim Care program provides temporary support and active management of older people while longer-term care arrangements are being finalised. Generally, the Interim Care program offers a number of services to eligible people. interview questions - ANS questions brought up in a face to face meeting to evaluate a person's capability of working in that facility investigation - ANS the action of investigating something or someone; formal or systematic examination or research. investigation policies - ANS a course or principle of action adopted or proposed by the investigation taken place job description - ANS a formal account of an employee's responsibilities. labor - ANS work, esp. hard physical work. labor law - ANS Labour law (or "labor", or "employment" law) is the body of laws, administrative rulings, and precedents which address the legal rights of, and restrictions on, working people and their organizations. labor posters - ANS the long list of notices employers must display in the workplace. leadership - ANS the action of leading (be in charge or command of a group) of people or an organization. liabilities - ANS the state of being responsible for something, esp. by law. license - ANS a permit from an authority to own or use something, do a particular thing, or carry on a trade liquidity - ANS the availability of liquid assets to a market or company. living will - ANS a written statement detailing a person's desires regarding their medical treatment in circumstances in which they are no longer able to express informed consent, esp. an advance directive. lockout/tagout - ANS Lockout-Tagout (LOTO) or lock and tag is a safety procedure which is used in industry and research settings to ensure that dangerous machines are properly shut off and not started up again prior to the completion of maintenance or servicing work. LPN - ANS licensed practical nurse. LPN - a nurse who has enough training to be licensed by a state to provide routine care for the sick. maintaining resident records - ANS keeping things constituting a piece of evidence about the past, esp. an account of an act or occurrence kept in writing or some other permanent form. management - ANS the process of dealing with or controlling things or people. management style - ANS Management style is a characteristic way of making decisions and relating to subordinates. Different management styles can be employed dependent on the culture of the business, the nature of the task, the nature of the workforce and the personality and skills of the leaders. management styles - ANS (pl of management style)Management styles are characteristic ways of making decisions and relating to subordinates. Different management styles can be employed dependent on the culture of the business, the nature of the task, the nature of the workforce and the personality and skills of the leaders. marketing - ANS the action or business of promoting and selling products or services, including market research and advertising. meal refusal - ANS Food refusal is the refusal (not willing) by individual to ingest adequate nutrition to maintain appropriate weight. meals - ANS any of the regular occasions in a day when a reasonably large amount of food is eaten, such as breakfast, lunch, or dinner. measuring financial performance - ANS A subjective measure of how well a firm can use assets from its primary mode of business and generate revenues. Medicaid - ANS health care for the needy; a federally and state-funded program medical terminology - ANS Medical terminology is a vocabulary for accurately describing the human body and associated components, conditions, processes and process in a science-based manner. It is to be used in the medical and nursing fields. Medicare part B - ANS Medicare coverage helps pay for physician services, medical supplies, and other outpatient services not paid for by Medicare Part A. Medicare payments - ANS medicare check: a check reimbursing an aged person for the expenses of health care medication - ANS a substance used for medical treatment, esp. a medicine or drug. medication assistance - ANS Administering medication to a resident who is not capable of self- administering." medication categories - ANS Two basic categories: Prescription and Non-Prescription Medications medication disposal - ANS Procedure for disposing (throwing away) of controlled substances. medication occurrence - ANS medication occurrence is defined as an event that results from a breach of one of the five "R's," namely right individual, right medication, right time, right dose, and right route. medication policies - ANS a course or principle of action adopted or proposed by the facility concerning medication medication policies-controlled substances - ANS a course or principle of action adopted by the law regarding a drug or chemical substance whose possession and use are controlled by law medication record - ANS an information sheet on which the nurses record the date, time, and amount of prescribed medications given to the patient during hospitalization or care in a facility; may not be included in patient's medical record (see also medication sheet) medication sheet - ANS an information sheet on which the nurses record the date, time, and amount of prescribed medications given to the patient during hospitalization or care in a facility; may not be included in patient's medical record (see also medication record) mental health - ANS the psychological state of someone who is functioning at a satisfactory level of emotional and behavioral adjustment mental illness - ANS any disease of the mind; the psychological state of someone who has emotional or behavioral problems serious enough to require psychiatric intervention misappropriation - ANS the action of misappropriating something; embezzlement. mission statement - ANS a formal summary of the aims and values of a company, organization, or individual. mistreatment - ANS cruel or violent treatment,action, of a person or animal; mobility - ANS the ability to move or be moved freely and easily. models of care - ANS A model of care is a conceptual object or diagram that provides an outline of how to plan all current and future facility and clinical service. It is important that the Model of Care be designed and evaluated for its ability to be replicated within the health care system. MSDS - ANS A material safety data sheet (MSDS) is a form with data regarding the properties of a particular substance. musculoskeletal - ANS relating to or denoting the musculature and skeleton together. neglect - ANS fail to care for properly. negligence - ANS failure to take proper care in doing something. negotiated service agreement - ANS a written contract, to be in effect for a defined period of time, between the Postal Service and a mailer, that provides for customer-specific rates or fees and/or terms of service in accordance with the terms and conditions of the contract. nervous system - ANS the network of nerve cells and fibers that transmits nerve impulses between parts of the body. net income - ANS the excess of revenues over outlays in a given period of time (including depreciation and other non-cash expenses) net profit - ANS the actual profit after working expenses not included in the calculation of gross profit have been paid. net worth - ANS In business, net worth (sometimes called net liabilities) is the total assets minus total outside liabilities of an individual or a company. notice of rate increase - ANS notification or warning of an increase in rates nutrient - ANS a substance that provides nourishment essential for growth and the maintenance of life. obtaining medications - ANS to get or acquire medications odors - ANS a distinctive smell, esp. an unpleasant one. operation - ANS an act of surgery performed on a patient. orders - ANS an authoritative command, direction, or instruction. orientation - ANS the determination of the relative position of something or someone (esp. oneself). OSHA - ANS Occupational Safety and Health Administration. A government agency in the Department of Labor to maintain a safe and healthy work environment OSHA 300 log - ANS OSHA's Form 300, Log of Work-Related Injuries and Illnesses. OSHA 300 log form - ANS the paper evidence filled out to include Log of work-related injuries and illnesses osteoporosis - ANS a medical condition in which the bones become brittle and fragile from loss of tissue, typically as a result of hormonal changes, or deficiency of calcium or vitamin D. outside services - ANS When an organization lacks the necessary knowledge, manpower, expertise, or it is either required by law or by the entities own internal policies to fulfill a task, they will often get assistance from another source outside their own facility overtime - ANS time in addition to what is normal, as time worked beyond one's scheduled working hours. pacemaker - ANS an artificial device for stimulating the heart muscle and regulating its contractions. Parkinson's disease - ANS a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movement, chiefly affecting middle-aged and elderly people. It is associated with degeneration of the basal ganglia of the brain and a deficiency of the neurotransmitter dopamine. paying for care - ANS give (someone) money that is due for care done, payroll exemptions - ANS A payroll exemption is a number used to determine how much is withheld from your pay for income taxes performance appraisal - ANS a method by which the job performance of an employee is evaluated (generally in terms of quality, quantity, cost, and time) typically by the corresponding manager or supervisor (see also performance evaluation) performance evaluation - ANS a method by which the job performance of an employee is evaluated (generally in terms of quality, quantity, cost, and time) typically by the corresponding manager or supervisor (see also performance appraisal) personnel file - ANS An employer's folder of employee records collected in regards to qualifications, promotion, transfer, compensation or disciplinary action. pest control - ANS Pest control refers to the regulation or management of a species defined as a pest, usually because it is perceived to be detrimental to a person's health, the ecology or the economy. possible causes of behaviors - ANS reasons that a person act the way they do postural changes - ANS changes having to do with posture power of attorney - ANS the authority to act for another person in specified or all legal or financial matters. pressure sore - ANS an area of skin that breaks down when something keeps rubbing or pressing against the skin. prevent transfer of infection - ANS to stop infection from moving from one person, place or thing to another person, place, or thing pricing - ANS decide the amount required as payment for (something offered for sale). PRN - ANS Abbreviation meaning "when necessary" (from the Latin "pro re nata", for an occasion that has arisen, as circumstances require, as needed). problem solving - ANS the area of cognitive psychology that studies the processes involved in solving problems profit - ANS a financial gain, esp. the difference between the amount earned and the amount spent in buying, operating, or producing something. profit and loss - ANS an account compiled at the end of an accounting period to show gross and net profit or loss promotion - ANS the action of raising someone to a higher position or rank or the fact of being so raised. psychiatric disorders in later life - ANS a psychological or behavioral pattern associated with distress or disability that occurs in an older individual and is now not a part of normal development or culture psychological disorder - ANS a psychological or behavioral pattern associated with distress or disability that occurs in an individual and is not a part of normal development or culture psychosocial adjustment - ANS relating social conditions to mental health purpose of training - ANS the reason for which the training taking place quality control - ANS a system of maintaining standards in manufactured products by testing a sample of the output against the specification.