MNG2602 EXAMINATION PACK UPDARED 2024 SEMESTER 1Discuss the three strategies that managers can implement to ensure that their product development efforts will result in innovative and successful new products. Explain what negotiation is. Name and discus

MNG2602 EXAMINATION PACK UPDARED 2024 SEMESTER 1 Discuss the three strategies that managers can implement to ensure that their product development efforts will result in innovative and successful new products. Explain what negotiation is. Name and discuss the two major types of negotiation. The result of an organisation with high efficiency and high effectiveness would typically be a _______. 1 low-quality product that customers do not want 2 high-quality product that customers do not want 3 product that customers want at a quality and price they can afford 4 product that customers want but that is too expensive for them to buy Which one of the following major challenges that managers face in a global environment reflects the challenge of increasing virtual interactions around the globe to improve quality and increase the pace of innovation? 1 Maintaining ethical and socially responsibility standards 2 Managing a diverse workforce 3 Utilising new information systems and technologies 4 Practicing global crisis management 3. Which rule for ethical decision-making states that the decision should maintain and protect the fundamental rights and privileges of people? 1 Justice 2 Practical 3 Utilitarian 4 Moral rights 4. _______ ethics are standards that govern personal standards and values that determine how people view their responsibilities to other people and groups. 1 Societal 2 Individual 3 Occupational 4 Organisational 5. If an organisation follows the obstructionist approach to social responsibility, the organisation and its managers _______. 1 choose not to behave in a socially responsible way 2 actively embrace the need to behave in socially responsible ways 3 do not attempt to exercise social responsibility beyond what the law dictates 4 want to make choices that are reasonable in the eyes of society and want to do the right thing Which one of the following examples illustrate the leader's managerial role in terms of the effective management of diversity? 1 Khanyile adjusted the budget for the next year to ensure that the human resources department received enough funding for the new diversity training programme. 2 Kelebogile recently conducted a survey and follow-up interviews to determine whether or not diverse employees felt they were being treated fairly. 3 Alexander holds meetings with new employees to tell them about the company's diversity policies and its total intolerance of discrimination. 4 Arthur always shows respect to diverse employees to model the correct behaviour for the rest of the organisation. 7. _______ involves intentional unfairness towards others and is/are a clear violation of both distributive and procedural justice. 1 Overt discrimination 2 Stereotyping 3 Schemas 4 Bias 8. When thinking about globalisation, the form of capital that involves investment, credit and lending across world markets is _______ capital. 1 Human 2 political 3 financial 4 resource 9. Folkways are a type of cultural norm that concern _______. 1 routine social conventions of everyday life 2 beliefs about what a society considers to be good, right or their opposites 3 norms that are considered to be central to the functioning of society and social life 4 unwritten informal codes of conduct that prescribe appropriate behaviour in particular situations 10. Which level of culture include the visible aspects of the organisation? 1 Assumptions 2 Language 3 Artefacts 4 Values 11. The fourth step in the strategy implementation process is _______. 1 allocating the appropriate resources to the responsible individuals or applicable groups 2 allocating responsibility for implementation to the appropriate individuals or groups 3 drafting detailed action plans that specify how a strategy is to be implemented 4 holding specific individuals or groups responsible for the attainment of corporate, divisional, and functional goals 12. Incremental product innovations _______. 1 involves immediate development of products due to advances in technology 2 are rare as most managers' activities focus on quantum product innovation 3 results in improvements and refinements of products over time 4 results in new, radically different kinds of goods or services 13. _______ task interdependence characterises the operation of teams, rather than groups. Members are generally rewarded based on team performance. 1 Self-managed 2 Reciprocal 3 Sequential 4 Pooled 14. In the _______ conflict management strategy, parties resolve their differences in a way that leaves both better off. 1 avoidance 2 competition 3 collaboration 4 accommodation 15. Which one of the following examples fit the planning stage of the project life cycle? 1 The objective of the project is to implement a new point-of-sale system in all stores. 2 The new point-of-sale system is functional in all stores and an evaluation is conducted. 3 The new software programme is produced and tested, and training for employees commences. 4 The project will benefit all employees as well as customers, and quality levels will now be defined. 16. Which one of the following is the responsibility of the project management office? 1 Taking over existing operations. 2 Creating a project team and motivating them. 3 Mediating at a strategic level and removing obstacles. 4 Overseeing standards and ensuring standardisation. Discuss the three strategies that managers can implement to ensure that their product development efforts will result in innovative and successful new products. Explain what negotiation is. Name and discuss the two major types of negotiation.