PUBLIX DELI ROI STUDY GUIDE ACTUAL QUESTIONS AND ANSWERS 2024 COMPLETE SOLUTION

PUBLIX DELI ROI STUDY GUIDE ACTUAL QUESTIONS AND ANSWERS 2024 COMPLETE SOLUTION What gives Publix Smoked Turkey its yellow color? Natural Hickory wood and the slow roasting of fresh meat. What is the serving size of egg salad for a sub sandwich? 3oz on a half and 6oz on a full sub. What would you do before you begin cleaning the Deli Traditional Case? Gather all needed cleaning supplies prior to cleaning. What is the #1 reason why customers would not shop at Publix? Sanitation issues What is the #1 reason why a customer would think a store is unsanitary? Poor visual appearance What would 1/8 be on a digital scale? .125 Review the opening procedures for the department: 1. Turn on the lights and equipment 2. Check special orders and make plans to fulfill them. 3. Set up service area sinks slicers display cases 4. Open all workstations. 5. Check signs, labels, and pricing. 6. Clean front and back of case windows and all counters. 7. Stock supplies, workstation, and hand-washing sinks. 8. Complete Proactive Walk What are the steps to proper hand washing? Wet hands, apply soap, briskly rub hands for twenty seconds, scrub finger tips and between fingers, rinse forearms and hands, dry forearms and hands with paper towel, turn off water with paper towel, discard towel. What is the shelf life for vegetables? Under the sub station: day of production plus one day... Hot case: 3 hours What portion of the special order form does the customer receive? Canary Yellow What is the process when completing a special order form? 1. Pick up blank special order. 2. Write store information and date. 3. Take customer information: name and address, phone number, pick-up date and time, type of function, whether paid or COD, who the order was taken by. 4. Make suggestions before completing order. 5. Take product information. Proper mechanics when lifting and lowering objects: 1. Get firm footing and keep your feet wider than shoulder width. 2. Let your legs do the work by pushing up or down slowly or smoothly. 3. Maintain your spines natural curve. 4. Grip the item firmly and hold it close to your body, staying within the safe work zone. What two meats does Meat Bologna contain? Pork and Ground Beef What is the process of having a successful selling event? 1. Be friendly 2. Be considerate of the customer's time. 3. Ask open-ended questions. 4. Listen attentively 5. Make suggestions 6. Be product minded 7. Be